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Country Inn & Suites By Carlson, Chicago O'Hare South

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777 East Grand Ave, Bensenville, IL 60106
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475 Reviews from our TripAdvisor Community

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Showing 457: English reviews
McHenry, Illinois
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Decently clean. Came back after the afternoon out to room full of bugs. After calling front desk we figured out previous guest cracked open a window that had no screen. So receptionist sprayed room down with insect killer. Breakfast was skimpy.

Helpful?
Thank Ann C
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The room was comfortable. The parking lot was too small to handle all of the vehicles. The elevator broke down as we were trying to bring a luggage cart to our room. The fresh baked cookies were store bought Chips Ahoy in a glass jar, not very sanitary. I am a Corporate Safety Manager and I had issues seeing the... More 

Helpful?
Thank christina b
DeKalb, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel that I have stayed at numerous times before was not the same with the current manager. He was unwilling to help me. He only cared about getting more money out of my entire group. Also, the shuttle driver was rude, late and refused to help us load our bags.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Brad B
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

Please accept my sincere apology on behalf of our company. I am very sorry to learn that your experience with our Customer Service Representative, was less than adequate. He should have handled the situation differently and transferred your call to someone with more authority. we are very sorry for please understand your feed back will help us improve. More 

Travelers are raving about these Bensenville hotels

Des Moines, Iowa
1 review
2 of 5 stars Reviewed 2 weeks ago

views 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 3.9 Michael Eddy Michael Eddy in the last week My wife and I and our two kids stayed there for 3 nights. First off, the hotel is definitely in a quiet area. It's next to a big country club and the surrounding neighborhood seemed very nice. The rooms were... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank gort826
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

I understand your frustration at having made a simple request to speak with a supervisor—someone who had the authority to fix the problem at hand. We let you down in that regard and for that, I am also sorry. we really appreciate your Feed back on all the websites and we will definitely be making some changes. More 

Holland, Michigan
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Our non smoking room smelled so badly of smoke we asked to change rooms. Their solution was to give us a can of air freshener. The sink was broken, there were cigarette burns on the toilet seat and the shuttle to and from the airport was untimely. Very disappointed.

Helpful?
Thank traveler05sma
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review

I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations More 

Marquette, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been to this hotel multiple times, and have not been disappointed. Staff was friendly and helpful, room was clean and neat, hotel had plenty of parking available, no reason for me to look elsewhere.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Mary M
Minneapolis
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at numerous Country Inn & Suites so I knew what to expect. I had a nice suite with coffee maker, frig & 2 TV's. King size bed and good internet connection. This hotel has a large pool, hot tub and work out room. The free breakfast was okay but nothing to write home about. The hotel is neat... More 

Helpful?
Thank tonkabayguy
Miami, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

I had no problem staying here, the front desk people are very nice and kind. My room was clean. The breakfast area was amazing. The 24 hr shuttle was very convenient. They help me with my luggage. I would recommend anyone to come here.. Thank you

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank kernantej
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare South

Address: 777 East Grand Ave, Bensenville, IL 60106
Location: United States > Illinois > DuPage County > Bensenville
Price Range: $75 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Chicago O'Hare South 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Country Inn And Suites o`Hare South
Country Inn & Suites o`Hare South Hotel Bensenville
Country Inn Bensenville
Bensenville Country Inn
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