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Extended Stay America - Chicago - Midway

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Extended Stay America - Chicago - Midway
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49 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Level Contributor
7 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

My employer chooses to do business with Extended Stay, and I have no other choice but to stay here. A common thread that I have found throughout the Extended Stay corporation, is a rude front desk, & dirty rooms. Do not stay here if you can help it.

Helpful?
Thank Railroader77
Chicago, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I stood there with my wife the other night and I must say the hotel is clean just alot of guy sitting in front so I don't know if they workers or what. Also the bed was a little hard but not bad as some places! Staff is friendly I was check in by a guy Chas was very cool... More 

Helpful?
Thank joselp65
Manager_11525, Manager at Extended Stay America - Chicago - Midway, responded to this review

Your feedback is very important. Thank you for sharing. I am glad to see you were able to be accommodated well by our staff and that you felt safe at our hotel. Our staff will be informed to keep up the good work. The staff and I would like to thank you again for posting your review. We look forward... More 

Topeka, Kansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

In edible staff such as. Mr Thomas assistant manager very pleasant. Kind and courtesy that was second to none. Mr William front desk clerk greets me with a smile and housekeeping staff like Denise go out of her way to to make you feel like family.

Helpful?
2 Thank Wayne L
Manager_11525, Manager at Extended Stay America - Chicago - Midway, responded to this review

We appreciate you taking the time to write a review about your stay. I am glad to see you were provided with excellent accommodations and customer service by our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Citrus Heights, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 28, 2016

The room and bathroom are clean, it's quiet, and that's really what you need when travelling. However, if you want your room cleaned, you have to pay extra. If you want clean towels, you have to go fetch them. If you want to actually use the kitchenette that is part of the deal, you have to go to reception and... More 

Helpful?
1 Thank AliSinclair
Manager_11525, Manager at Extended Stay America - Chicago - Midway, responded to this review

Your response has caught my attention and I wanted to personally respond. It's disheartening to hear that you did not enjoy your stay with us, especially our policies. For the cookware, we keep them at the front desk for sanitary purposes. Our staff will be informed on providing better communication of our amenities during check in. Thank you for bringing... More 

Travelers are raving about these Bedford Park hotels

Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 25, 2016

if you are looking to stay in the area, it is not terrible, but its more of a nice motel than a bad hotel, cleaning is once a week, the rooms are efficient and serve the purpose, the staff is nice enough, the clientele seem mostly like people who are here for work which is good as opposed to transiently... More 

Helpful?
1 Thank bggz7c
Manager_11525, Manager at Extended Stay America - Chicago - Midway, responded to this review

We love to receive feedback on how we are doing. So, thank you for sharing your kind remarks about your recent stay experience at Extended Stay America - Midway- Airport. We are delighted to read that your overall visit was satisfactory and that you loved our service. We appreciate your observations and are sorry for any inconveniences caused while you... More 

Oshkosh, WI
Level Contributor
228 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed June 23, 2016

I have been to other Extended Stay Hotels, but this is the cleanest of them all. The kitchenette had available all the utensils to be fully functional and the bedding was extremely comfortable. Since it is less than 2 miles from Midway Airport this seems ideal for many travelers. The fruit, muffins and coffee in the morning is also a... More 

Helpful?
1 Thank Cabo_Bob_and_Harriet
Manager_11525, Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our clean hotel, your fully equipped kitchen and your comfortable bed during your stay with us. As well, it's great to hear that our grab-and-go breakfast met your needs. Thank you for choosing Extended Stay America. We hope to see you... More 

Brentwood, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

Excellent staff. I was left without a key to my car and staff was incredibly accommodating. Made me coffee after the breakfast had closed. Great chairs in the lobby to sit and read. Very comfortable bed. Clean. Well located to get to my friends house and my husbands conference. Close to Target and Walmart.

Helpful?
Thank Diana B
Manager_11525, Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you for taking time to post a review of your stay. I am thrilled that our staff was very accommodating to you and that you took advantage of our convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Addison
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 12, 2016 via mobile

Like the title of this review states, "nothing special, nothing too bad." The rooms are simple and spacious, and the kitchenettes have plenty of cabinets and a full refrigerator. The only complaints is have is that some of the surfaces in the room are not 100% clean. The back of the toilet had 2 or 3 black hairs on it... More 

Helpful?
1 Thank Hannah B
Manager_11525, Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that your stay was not satisfactory. In response to your feedback, I, along with my housekeeping and maintenance team, will be inspecting each room to ensure that all rooms are consistently in working order and being cleaned properly. We continually work to... More 

1 review
3 of 5 stars Reviewed May 1, 2016 via mobile

Good location, close to shopping and 10 mins from airport. Staff was very helpful, nice, and courteous. Room was a little outdated, old bedding and carpet, but good room for price and amenities. Would stay here again.

Helpful?
Thank Valarie F
Manager_11525, General Manager at Extended Stay America - Chicago - Midway, responded to this review

Thank you so much for posting a review of our property. I’m pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly customer service and convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 27, 2016 via mobile

Our toilet didn't flush well. They offered another room but we were settled in by then. The guy @ the desk with the glasses was kinda nice & sarcastic. Breakfast was on a small buffet table by the front door. Next time we'll stay n Alsip.

Helpful?
1 Thank Niaskye
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking

Additional Information about Extended Stay America - Chicago - Midway

Address: 7524 S State Rd, Bedford Park, IL 60638-6624
Location: United States > Illinois > Bedford Park
Price Range: $113 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Midway 2.5*
Number of rooms: 1
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Also Known As:
Extended Stayamerica Chicago-Midway Hotel Bedford Park
Bedford Park Extended Stay
Extended Stay Bedford Park
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