Hotel Ruby Sandpoint
477255 Us-95, Ponderay, ID 83852-9740
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$110
Free cancellation until 02/11/23
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Room & Suite (46)
Dining (17)
About
#1 of 3 hotels in Ponderay
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.5
On your next visit to The Gem State, book a room at our Hotel Ruby Ponderay near Schweitzer Mountain. Our hotel is within easy driving distance of Sandpoint, Lake Pend Oreille, great golfing, skiing and sightseeing. Relax in one of our hot tub rooms and enjoy our complimentary continental breakfast to get you started. We are pet-friendly, 100% non-smoking, meeting space is available and free Wi-Fi internet access keeps you connected to home or the office. New on-site restaurant and lounge!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Children's television networks
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Plunge pool
Breakfast available
Vending machine
Skiing
Bowling offsite
Tennis court offsite
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Photo copier / fax In business center
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Microwave
Cable / satellite TV
Bath / shower
Interconnected rooms available
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
Location
36Car recommended
Grade: 36 out of 100
15Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
477255 Us-95, Ponderay, ID 83852-9740
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Pros: Very clean room. Clean pool and hot tub facilities. This hotel is very classy and well kept while also reasonably priced. While we didn’t take advantage of their breakfast during the two nights we stayed there, their dining room is so attractive. It’s set up very welcoming, with a rustic charm (as is the entire hotel’s theme). You can also order from one of two restaurants across the parking lot and right across the highway and go pick up your meal in 15-20 minutes to enjoy in your hotel room. Con: The particular receptionist that we checked in with and purchased snacks from later on (the first evening we arrived) greatly lacks customer service skills. She has dark hair with some blue in it, but I cannot remember her name. Her attitude is all around is very unwelcoming and unpleasant. When we checked in with her she seemed half asleep and as if she’d rather be anywhere but where she was at that moment. And later on, although I was there alone with my four young children who were all being well behaved, she oddly took annoyance with me while we were purchasing snacks that same evening. We quietly placed all of our items on the front desk and waited patiently as she finished up speaking to another customer on the phone, and I asked, “will you be able to charge our room for all this?” once she had hung up. This is because at a previous hotel we stayed at, they asked that we pay for toiletries and goods with cash only. But for some reason she thought that I was pressuring her to hurry up and ring up our items and said, “YES. I will. Just give me a minute ok??” To which I was totally confused by her irritation and said, “oh I’m sorry, I just meant… are we able to charge it to our room or do we need to use cash?” and she responded again with annoyance and said “yeah you can charge your room ...” as if I was asking a very invalid question. Not once making eye contact with me. Then after she apparently had rung up all of our items… she said nothing, so I said, “did they all get rung up? Are we good?” and she said “yeah…” with this odd annoyance again. Maybe management can speak to her about acting more positive and not making customers feel that they are burdening her. (?) I normally wouldn’t even post reviews but, it seems so odd to me that someone would be put in customer service who acts like this.…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded 2 weeks ago
Thank you for taking the time to share your review and helpful feedback. It's terrific that our clean accommodations and facilities exceeded your standards. However, we apologize to have fallen short of our goal of delivering friendly hospitality. Rest assured, your comments will be reviewed internally to ensure future stays are even better. If you ever travel back to our area, we would be honored if you stayed with us again at Hotel Ruby Sandpoint.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at the Ruby in the past on business- this time I brought the whole GANG! Skiing at nearby Schweitzer Mountain and then endless sledding Hottub swimming and don’t forget compimentaryhot fresh cookies at front desk- FANTASTIC way to start new year. Thanks Nicole, Mike, Cindy and everyone one on the team at Hotel Ruby! We will tell our friends and be back soon!
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded 3 weeks ago
Dear Eric, We love to see that you brought the whole gang. Fun experiences should be shared and you can always expect to have a blast at Hotel Ruby Sandpoint. Thank you so much for the riveting review. We look forward to making more stellar memories with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Ruby Sandpoint Ponderay Hotel Ruby is a Hidden Gem! 874075950 Hotel Ruby in Ponderay is a hidden gem! We travel with our RV each year to ski British Columbia and Alberta. The RV park we use to stay at in Sandpoint is no longer open for the winter… We called every hotel in Sandpoint and Ponderay and none could accommodate us dropping our RV so we could ski Schweitzer. From the moment we called Hotel Ruby, staff and management friendliness was apparent. They not only accommodated us parking a 32 foot travel trailer in their parking lot, but we’re so accommodating and positive throughout our stay. The hotel is clean, and elegant in its own way - nice breakfast area, fruit always available on the tables, pool table, exercise gym, heated pool and two hot tubs! We rented the least expensive room so it wasn’t huge, but the room was exceptionally nice! The hotel also owns two restaurants on the property. We feature this hotel and their Farmhouse restaurant on our Schweitzer video. Duke Outdoors Adventures - Is it worth it™…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded 3 weeks ago
Dear James, There's no greater compliment than hearing a guest describe Hotel Ruby Sandpoint as a "hidden gem". We were happy to accommodate you and your RV and are thrilled to know you had such an exceptional time with us. Thank you for all of the compliments, and we hope to have the opportunity to welcome you back again next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great-priced lodge filled with thoughtful touches like plush window bench, ski storage, pool table, community dining, outdoor firepits and TWO hot tubs. Most amenities per euro in all of the Inland NW Alps.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded Dec 22, 2022
We value your feedback, and it appears you were able to take full advantage of the many amenities we offer our guests. We strive to deliver an all-around five-star experience and are happy to have done that for you. Hosting you was a pleasure, and should you return to Ponderay in the future, it would be an honor to welcome you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean and quiet. Loved the indoor pool and hot tub with a fire pit and nice outdoor seating. The restaurant next door serves up great smoked food with cold brew. The breakfast was standard and did the job.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded Dec 13, 2022
Thank you for choosing to stay with us at Hotel Ruby Sandpoint for your staycation! We are thrilled that our clean, peaceful accommodations and wonderful amenities helped you enjoy the getaway you were looking for. It is our hope you will join us again for future staycations!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christie a wrote a review Dec 2022
Clean and friendly!!! Didn't want to leave! Comfortable bed and excellent hot tub!!! Super cool fire pits outside! Hope to stay with them again sooner than later. I need to say more but that's all I have for now
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded Dec 6, 2022
Dear Christie, Welcoming you to Hotel Ruby Sandpoint was such a treat! Clean accommodations and friendly service are two staples of what we offer, and we're so happy you enjoyed them both. We're also glad you loved our comfy beds and relaxing amenities. We would be honored to host you again, and please, do stay a little longer next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax33162199860 wrote a review Nov 2022
Rooms were smaller than I expected. The first room they gave me didn't have any heat, but they quickly moved me to a different room, and I slept very well. I'll definitely go back if/when the need arises.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded Nov 18, 2022
Thank you for choosing Hotel Ruby Sandpoint to host your recent stay. We're pleased to hear you had a pleasant stay and appreciated our affordable rates, as well as had a restful night's sleep. However, please accept our sincere apologies for the issues you had with the heating in your first room, but we're glad that our team was able to accommodate you elsewhere. We're grateful for your valuable comments, and we hope to exceed your expectations the next time you're in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William D wrote a review Nov 2022
I have always stayed at the Ruby Ponderay when I visit my daughter, son-in-law, and grand children. And I have never had a bad stay. The rooms are comfortable, the pool and spas are great for sore muscles after a day wrestling with two young boys, and the breakfast gets me off to a good start every day. The free WIFI helps as I have to regularly update my company website even though I am technically on vacation. I couldn't imagine staying anyplace else.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded Nov 16, 2022
Dear William, It was truly a pleasure to welcome you back to Hotel Ruby Sandpoint during your most recent stay. We're thrilled to hear you had another enjoyable experience and that you appreciated our comfortable accommodations and the00 opportunity to try our delicious breakfast menu. We consider it a great compliment that we are always your hotel of choice in the area when visiting your family! From all of us at Hotel Ruby Sandpoint, thank you for taking the time to share your positive review, and we very much look forward to your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aimee J wrote a review Nov 2022
I went for a personal retreat and it was perfect. The entire hotel was very clean and nice. I enjoyed the quiet time to be able to work on my book. It was nice to go in the slower season. I will definitely go again. I also like that the entire hotel is smoke free.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded Nov 8, 2022
Dear Aimee, Thank you for staying with us at Hotel Ruby Sandpoint. We are pleased to hear that you liked our clean, quiet accommodations and we trust you had pleasant interactions with our friendly staff. Please come back and see us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our house is under construction and not quiet ready to hosting guests! We had the guests stay in the completed level and WE went to the hotel! Kids loved being in the pool and the access to good food made for a great week!
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hotel Ruby Sandpoint
Responded Oct 30, 2022
Thank you for the outstanding review of your recent experience at Hotel Ruby Sandpoint. We're glad you and your family enjoyed your time with us and our lovely pool area and delicious dining. It would be our pleasure to host you again in Ponderay whenever you need us, so come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$101 - $135 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Ruby Ponderay
LOCATION
United StatesIdahoPonderay
NUMBER OF ROOMS
69
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Claim Your ListingHOTEL RUBY SANDPOINT $88 ($̶1̶1̶2̶) - Updated 2023 Prices & Reviews - Ponderay, ID
Frequently Asked Questions about Hotel Ruby Sandpoint
Which popular attractions are close to Hotel Ruby Sandpoint?
Nearby attractions include Mountain View Baptist Church (0.4 miles).
What are some of the property amenities at Hotel Ruby Sandpoint?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Ruby Sandpoint?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Ruby Sandpoint?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Hotel Ruby Sandpoint?
Conveniently located restaurants include Sweet Lou's Restaurant and Bar, Hoot Owl Cafe, and Fiesta Bonita.
Are there opportunities to exercise at Hotel Ruby Sandpoint?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Hotel Ruby Sandpoint located near the city center?
Yes, it is 0.7 miles away from the center of Ponderay.
Are any cleaning services offered at Hotel Ruby Sandpoint?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hotel Ruby Sandpoint?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Ruby Sandpoint offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.