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BEST WESTERN Pocatello Inn

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630 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Cedar City, Utah
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The room was spacious, relatively new, and clean. It was most convenient having a microwave and refrigerator in the room. The included breakfast was very good. The only negative item was at check-out when the front desk clerk wasn't willing to supply a statement showing that there were no incidental charges made to our credit card prior to check-out.

Helpful?
Thank Infinitly_infinite
Lis J, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Thank you for taking the time to write a review about your stay at the Best Western Pocatello Inn. I am glad that you enjoyed your stay. I understand your concern about getting a statement and I hope that the front desk explained why. We have agreements with third party booking companies and we cannot give the statements out due... More 

Fallon, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very good location and excellent service. Only comment is that the baggage cart was limited in some of the annex buildings. Had to carry bags from location close to room. Overall experience was very good and we enjoyed the friendly atmosphere and quaint location. Very handy to Applebee's and other dining facilities.

Review collected in partnership with Best Western

Helpful?
Thank Ted B
Lis J, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

It was fun having some of the Square Dancers stay with us at the Best Western Pocatello Inn. Thank you Ted for writing a review about your stay. I am happy to hear that your experience was a good one and had a comfortable stay. We hope that you will stay with us again the next time you are in... More 

Weatherford, Texas
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a very attractive property with a friendly and attentive staff. I would not hesitate to recommend it. We were there for a family wedding, so had no choice where to stay, but extended an additional night to see more of the area.

Review collected in partnership with Best Western

Helpful?
Thank Charlene R
Lis J, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Thank you Charlene for the kind review about your stay at the Best Western Pocatello Inn. We feel that one of the highest compliments is when a guest will tell us that they will recommend us to their friends and family. I am glad to hear that you extended your stay so that you could enjoy the area. We are... More 

Staffordshire
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently spent one night here having driven up from Vegas on our way to Yellowstone. The room was comfortable but dated, with very little natural light, and it was also very dusty in places. The walls are very thin so you get a lot of noise from the adjoining rooms and from the corridor. The breakfast area was clean... More 

Helpful?
Thank Millside
Lis J, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Thank you for taking the time out of your busy schedule to write a review about your stay at the Best Western Pocatello Inn. I am glad that yo had a comfortable stay and enjoyed the breakfast area and your breakfast. I will talk with Head of Housekeeping about the dust, this is not up to our standard. We hope... More 

Hickory, United States
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Was on a 2 week vacation out wet staying at Best Westerns along the way and this was by far the friendliest one. Nice staff and very nice rooms very helpful with things to do in the small town. would highly recommend

Review collected in partnership with Best Western

Helpful?
Thank Robin G
pocatellosales, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Robin thank you for writing a review about your stay at the Best Western Pocatello Inn. One of the largest compliments that a hotel can receive is when a guest will recommend them. I am glad that you enjoyed your stay and I will share your comments with the staff. We hope that the next time you are in Pocatello... More 

Campbellsburg, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Once we got to the hotel we thought it was very clean and the beds were very comfortable so we decided to stay and extra night. When I called down to the desk adding the extra night was very easy and it only took a minute or two to get it taken care of. I do think that you should... More 

Review collected in partnership with Best Western

Helpful?
Thank Martha G
pocatellosales, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Martha thank you for writing a review about your stay at the Best Western Pocatello Inn. It is rewarding to hear that you ha a relaxing comfortable stay and decided to stay an extra night. I will pass on your suggestion about some kind of a discount if staying additional nights. We hope that you will stay with us again... More 

Emporia, Kansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and our two grandsons spent one night at the Best Western Pocatello Inn. We asked for a room with two queen beds, but the only thing available was a suite. Although we paid more than we would have otherwise paid, the suite was a wonderful choice! We enjoyed it so very much! The boys were thrilled with the... More 

Helpful?
Thank stephensjima
pocatellosales, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Thank you Stephen for taking the time to write a review about your stay at the Best Western Pocatello Inn. It is nice to hear that not only you and wife enjoyed your stay but also your grandsons. I am glad that they took advantage of the hot cookies that we offer, a little touch of home. We hope that... More 

Frankfort IN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were on vacation to see family. The hotel was friendly, clean, had a good pool and hot tub, and an excellent breakfast. The location is right off the interstate. There are good restaurants nearby like Applebees, Texas Roadhouse, and some very good local eateries. Two major hot spring pool complexes are only 30 mins away, Lava Hot Springs and... More 

Review collected in partnership with Best Western

Helpful?
Thank Dennis B
pocatellosales, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Dennis thank you for taking the time to write a review about your stay at the Best Western Pocatello Inn. We are happy that you had a enjoyable stay and were able to take advantage of some of the sites that the area has to offer while you were visiting your family. I hope that you will stay with us... More 

Carlisle, Pennsylvania
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very easy to get to. Friendly staff and a complimentary breakfast in the morning. They even have deals with local restaurants to save money by showing your room key. Comfortable bed, and the room also had a fridge and a microwave.

Helpful?
Thank Maureen S
pocatellosales, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Thank you Maureen for taking the time to write a review about your stay at the Best Western Pocatello Inn. I am so glad to hear that you had a comfortable relaxing stay and enjoyed your room. We hope that you will stay wit us again the next time you are in Pocatello and look forward to your return. More 

Salvisa, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I had made reservations over 1 month in advance ! Reservations were for 4 rooms and 8 adults one of which is disabled and 3 kids ! The day before I get a call to tell me our disabled room won't be available? Yep amazing ! They overbooked and gave it to someone else ! Even though I had the... More 

Helpful?
1 Thank Mark L
pocatellosales, Director of Sales at BEST WESTERN Pocatello Inn, responded to this review

Mark I want to apologize for the confusion about your reservation. The initial mistake was when the agent made your reservations. Once we found this issue we were in contact with you trying to find a resolution a day in advance and the day of arrival. We gave you measurements of other rooms that you said would be okay. Upon... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Pocatello, ID hotel is conveniently located near Interstate 86 and Interstate 15, providing easy access to Idaho State University and West Yellowstone National Park.The spacious and tidy accommodations at this charming and elegant Idaho Best Western with featured brick wall decor offers cable satellite television with ESPN®, Pay-per-view movies, free wireless high-speed Internet access, a coffee maker, a desk, updated toiletries and more. Get the perfect start to each day of your stay in Idaho with a complimentary hot breakfast buffet, including freshly cooked waffles, hot biscuits and sausage gravy, scrambled eggs, breakfast meats and so much more. While staying at this hotel near Idaho State University, guests can also take advantage of the business center, cocktail lounge, 24-hour heated indoor pool and whirlpool hot tub, local shuttle, conference services and meeting facilities that accommodate up to 75 attendees. Business travelers often choose this Idaho Best Western for its close proximity to Simplot, Heinz, Portneuf Medical Center, Union Pacific Railroad, the FBI and ON Semiconductor. Those visiting Idaho State University also have just a short commute from this Pocatello, ID hotel.Guests of the BEST WESTERN Pocatello Inn can also enjoy easy access to many of the area's popular attractions, such as the Pocatello Zoo, Stephens Performing Arts Center, Highland Golf Course, Holt Arena, America Falls Reservoir, Lava Hot Springs, Fort Hall Casino and Pebble Creek Ski Area or take a day trip up to Yellowstone National Park. No matter what the occasion for your trip, there's something nearby for you to do, to unwind or to explore in this great city in Idaho. ... more   less 

Additional Information about BEST WESTERN Pocatello Inn

Address: 1415 Bench Rd, Pocatello, ID 83201-2444 (Formerly BEST WESTERN PLUS CottonTree Inn)
Location: United States > Idaho > Pocatello
Price Range: $80 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Pocatello Inn 3*
Number of rooms: 149
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Also Known As:
Best Western Plus Cottontree Hotel Pocatello
Best Western Pocatello
Best Western Cottontree Hotel
Pocatello Best Western
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