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BEST WESTERN PLUS University Inn

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622 Reviews from our TripAdvisor Community

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Showing 621: English reviews
New York
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything is top-notch about this hotel--the premier place to stay in Moscow. The rooms are clean, breakfast is delicious and bountiful, staff are extremely professional. Like any college town, hotel rates are inflated but this is well worth it!

Helpful?
Thank Holly M
Silverton, Oregon, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was very impressed with the motel. Staff was friendly and pleasant. Cost of goods, beverage and food were reasonable. The room was very nice and the meeting rooms nice. the area is very nice and the drive through eastern Washington was pleasant. Had some vehicle trouble when we got there and the front desk staff was very helpful with in... More 

Helpful?
Thank 2012StepM
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is located directly across from the University of Idaho entrance. It is not only convenient it is a nice place to stay. The rooms are comfortable and the facility is clean. A buffet breakfast is included. We stayed 2 nights. The first morning breakfast was just ok as it was lukewarm. The second morning everything was piping hot.... More 

Helpful?
Thank Dillons1231
Boise, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was set up the way we had asked in our conference room and we had no issues whatsoever. The rooms were lovely, the bar/lounge had great service and drinks. Overall really pleased with the experience.

Review collected in partnership with Best Western

Helpful?
Thank Marin A
Kalispell, Montana
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful! The property, rooms, pool/spa, fitness center and restaurant are great. The staff is extremely friendly and go above and beyond to assist to your every need. They also have one of the best hot breakfasts we have had at any BW Plus hotel! We travel on motorcycles and this is a must stay for those travelling... More 

Review collected in partnership with Best Western

Helpful?
Thank Tracy F
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Tracy F, Thank you for staying with us! We're pleased to see that you enjoyed your stay and appreciate your recommendation for those travelling on two wheels! We definitely do our best to accommodate a wash station and safe parking for your motorcycles, amongst the other amenities we have to offer. We look forward to your future stays with... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for our anniversary, and we had an amazing time in just the one day we stayed. The pool was perfect temperature, hot tub & sauna, fun white bath robes, hotel was very clean, and perfect landscaping. You can tell how much they care about providing a good experience. They upgraded us to a suite for free! We... More 

Helpful?
Thank Emily Anne K
Boise, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great service and huge guest rooms. The staff was very friendly and helpful. The rooms were clean and comfortable. The complimentary breakfast was delicious and offered a variety of options. We will be choosing this location again for our business needs.

Review collected in partnership with Best Western

Helpful?
Thank Cheryl J
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Cheryl J, Thank you for staying with us! We're pleased to see that you'll be back and that you and the few others in your group experienced nothing but the best in customer service and amenities! We look forward to seeing you soon! Sincerely, Jacqueline Vazquez Rooms Division Manager More 

Boise, Idaho
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I was in Moscow for the week, but unexpectedly needed to stay overnight on Saturday. Rates were higher, hotels were expectedly full, options were few. Kamilla was working at the front desk when I asked for options for a night's stay. I explained my situation and she could not have been more incredibly helpful and kind. Thank you so much!... More 

Helpful?
Thank Janet M
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Janet M, Thank you for staying with us! We're pleased to see that we were the light at the end of a long day. Kamilla is a wonderful staff member and we will make sure she reads your review. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms Division Manager More 

Seattle
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Both trips to this hotel we stayed in Handicap rooms, not by choice. Don't mind the label on these rooms neither my wife or I are handicap. The carpets were dirty with many stains . There were also stains on the headboards were past occupants.... Maybe the hotel does not see handicap as most.

Helpful?
Thank Jack R
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Jack R, Thank you for taking the time to review our hotel. We appreciate all feedback as it is the only way we are able to improve. Our accessible rooms are ADA Compliant, as well as, with Best Western Standards. As for the stains on the carpet and headboard, we truly apologize and have let housekeeping know so they... More 

Seattle, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean and quality hotel. Highly recommend from my experience staying here. Rooms were clean. Amenities up to date. Included breakfast was excellent and the quality was up there compared with normal breakfast restaurants.

Review collected in partnership with Best Western

Helpful?
Thank Thad A
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Thad A, Thank you for your review! We happy to see that you enjoyed our guest breakfast, the clean facility and other amenities we offer. We look forward to seeing you soon! Sincerely, Your friends at Best Western Plus: University Inn More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 

Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Location: United States > Idaho > Moscow
Price Range: $112 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
BEST WESTERN PLUS University Inn Moscow, Idaho
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