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Hampton Inn Idaho Falls At the Mall

2500 Channing Way, Idaho Falls, ID 83404-7515
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Guests1 room, 2 adults, 0 children
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$107
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$107
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$127
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Traveler (15)
Room & Suite (57)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Walking distance from fine shopping and dining at the Grand Teton Mall, the Hampton Inn Idaho Falls hotel gives you easy access to many local businesses, restaurants and popular local attractions. With both Yellowstone National Park and Jackson Hole Mountain Resort just a couple hours drive away, the hotel is the perfect starting point to begin your outdoor adventures. Great-value amenities including free WiFi, free hot breakfast, business center, suite shop, fitness center and indoor pool/whirlpool. 100% Hampton Guarantee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Bowling offsite
Airport transportation
Free internet
Wifi
Public wifi
Internet
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Snack bar
Squash offsite
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Microwave
Flatscreen TV
Safe
Bottled water
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
46Car recommended
Grade: 46 out of 100
67Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
569Reviews4Q+A40Room tips
Traveler rating
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Popular mentions
I traveled to Idaho Falls to see my son and his family. I was not very familiar with any of the Hotels in the city but wanted something that was quiet and away from traffic.My son recommended the Hampton Inn so I thought I will try it and was happy that I did. A very good motel.
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Review collected in partnership with Hampton
Hotel's Favorite
The Hampton Inn is very professional. It offers a quaint atmosphere that is coming upon 1st entrance. The rooms are clean the staff is friendly, over all 5 stars for the Hampton inn. I would recommend this to anyone looking for a comfortable stay and to have a centralized location in Idaho Falls
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Another great memory made for my children. We sure appreciate your staff going over and beyond to give them such great experiences! Everything was clean, staff was friendly. The kids love your cute cups for hot chocolate and the fact you offer fresh cookies! Thanks again.
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Review collected in partnership with Hampton
Response from HollyM2553, Front Office Manager at Hampton Inn Idaho Falls At the Mall
Responded 1 week ago
I'm so happy to see that you had a wonderful time during your visit!
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The staff is not friendly at all. When we checked in the young guy working the front desk was on his phone and did not bother to look up and knowledge me. I had to clear my throat for him to look up. He simply took our name and gave us the key to our room. Didn't tell us what time the pool closed or what time breakfast started. I wish I would gotten his name. The other rude employee was Sandy. My wife and I both standing in line at breakfast getting our food and she pushed her was in front of us to get her some food to take home. Sandy wanted something that wasn't already out for everyone else to choose from, so another employee was opening cabinet doors looking for what ever she needed while other people were trying to get their breakfast. After we sat down to eat we watched Sandy and three other employees stand at the front desk and talk for about 10 minutes before she went home. I guess she needed to be in a big rush to stand and there talk and let her food get cold. Nothing better then watching an employee fix her a plate of food to take home while paying guests are standing in line to eat. I will never stay here again and don't make the same mistake we did. If you do watch out for Sandy. She will push you aside for so she can get hers.
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Response from ChelseyK73, General Manager at Hampton Inn Idaho Falls At the Mall
Responded 4 weeks ago
oh gosh, this is certainly not the experience I want our guests to experience. We do not want our guests to ever feel ignored or pushed aside, these are two incidents that are definitely going to be addressed. We strive to provide excellent service to each of our guests, and it certainly shows that we dropped the ball. I would like to have your contact information so I could reach out to you personally and visit to see if we can make this right. Please contact me via email at Chelsey.kennelly@hilton.com, or call me 208-529-9800.
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We were in Idaho Falls for a family reunion and stayed one night at the Hampton Inn on Channing Dr. Service and facilities were fine, but I was upset about hidden fees that were added to my bill. Should have been up front about the cost when we booked the room.
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Review collected in partnership with Hampton
Response from ChelseyK73, General Manager at Hampton Inn Idaho Falls At the Mall
Responded 4 weeks ago
Hi Rod, Thank you for taking the time to review our hotel. I am happy you had a pleasant time in Idaho Falls for your family reunion. if you would like to contact me directly, I would love to clarify any fees or questions you may have about your stay. Feel Free to reach out. Chelsey.kennelly@Hilton.com
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PRICE RANGE
$141 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn idaho falls hotel idaho falls, idaho falls hampton inn
LOCATION
United StatesIdahoIdaho Falls
NUMBER OF ROOMS
79
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