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Holiday Inn Express Hotel & Suites Idaho Falls

2270 Channing Way, Idaho Falls, ID 83404-8012
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Guests1 room, 2 adults, 0 children
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (33)
Room & Suite (42)
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Certificate of Excellence


Certificate of Excellence
The Holiday Inn Express & Suites in Idaho Falls is located on the East side of Idaho Falls.The Grand Teton Mall, Eastern Idaho Regional Medical Center, and Mountain View Hospital are all within walking distance. Our location is ideal for just about everyone! We are surrounded by several great restaurants and entertainment, such as the Edwards Grand 14 screen theater, TSR raceway and Gameworld. We are just a short distance drive to the beautiful Idaho Falls Snake River Falls, the Idaho Falls LDS Temple, Eastern Idaho Technical College EITC, BYU Idaho, Mountain River Ranch, Heise Hot Springs, and the Idaho National Laboratory. If you're looking for an adventure then spend the day at Yellowstone Bear World, the Craters of the Moon State Park, Yellowstone National Park, Grand Targhee, the Grand Teton National Park, and Jackson Hole Wyoming. Our hotel features include: complimentary Express Start Hot Breakfast Bar, 24-hour indoor pool and spa, free high speed Internet access wired and wireless, and a Fitness center on site along with free passes to Apple Athletic Club. Visit Idaho Falls, Idaho and Stay Smart at the Holiday Inn Express & Suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Meeting rooms
Free internet
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Fax / photocopying
BBQ facilities
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Flatscreen TV
Good to know
Languages Spoken
Hotel links
Visit hotel website
Special Offer:Members save at least 25%
Hotel deals


Full view
46Car recommended
Grade: 46 out of 100
67Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
334Reviews2Q+A44Room tips
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Popular mentions
Stayed at the Certificate of Excellence Idaho Falls HIE on Sun 07/21/19. Our cost with tax was $158.88 which we thought was pricey. This was our first stay at this property and I'll admit my rating is one star lower due to the check in process. Hotel is fine, rest of staff are fine, but the dissatisfaction lingers and we won't return. As a multi-year IHG Spire member (75+ stays a year and over 100 stays last year) I called ahead as we approached town to ensure two beds would be available since it was out of my way to get to this hotel. Yes 2Q were available but could not be held for me without a credit card. I was 5 min away, driving, and could not recite my card number from memory. When I arrived, there was a friendly confrontation on rates and rooms available. I booked a "Standard Room to be assigned at Check-in" using the IHG app and told the way I booked it gave the hotel the right to switch me to a king bed since 2Q rooms were limited. Very unhappy with the whole process and attitude of one particular staff member. After a tense discussion, I got the 2Q - but bitterness lingers. Other counter staff displayed the friendliness typical of IHG staff. The 3 story hotel is well off the freeway on a main highway with other hotels, shopping and auto services nearby. Plenty of free well lit parking. Once upstairs we found hallway width was average with clean carpets and good lighting. Room access was via a standard card reader. No issues with locking mechanism. Luggage went on a folding luggage rack. Our 2Q room was large and clean with all expected amenities. Power outlets were available on the nightstand between beds. Wifi access was via IHG connect but we found signal strength to be quite low and connectivity very unstable. The mid size TV had plenty of channels but experienced intermittent dropouts. HVAC controls were wall mounted and the unit was quiet and efficient. Beds were comfortable with clean sheets and four pillows. Everything in the average size bathroom worked as designed. Shower had excellent water pressure, which we value highly, and plenty of clean towels. Room noise was quiet and overall maintenance was pretty good. Their breakfast area is attractive with typical hotel food. Had pre-open coffee but did not stay for breakfast. Bottom line.. Probably would have rated it a 4 since room was not bad and water pressure in shower was terrific, but TV/Internet connectivity was not good and the bad check-in experience makes staying here in the future unlikely.
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I chose this hotel based on the high rating and was very disappointed! We stayed two nights. The location is not great - this hotel is away from the river area which is where the good restaurants and museums are. Also our room (2nd floor toward the back side of the building) has a view of a wall which blocked the light. Awful! And to top it off - housekeeping never cleaned our room after being out all day. There are plenty of hotels that are better located - pass on this one!
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Response from Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls
Responded Jul 14, 2019
Wow! We are so sorry your stay was not as it should have been! We would love to personally apologize and learn more about it. Please call our management team directly and hopefully we can make it up to you!
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There were little touches that set this hotel apart from the rest. The fitness room was the best ever. It had a treadmill, TV, very clean and organized, huge mirrors, weight bench and nice new dumbbells. The breakfast had delicious coffee, individual milks, egg white omelettes and yummy cinnamon rolls. Plus a pancake making machine! And the woman stocking breakfast was really friendly.
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This was an excellent hotel. We booked a corner suite which was superb. Enormous room and so many amenities within the hotel including guest laundry which was a great boon as we were on a long road trip. We did not have time to use the pool but it looked great. Next door is a wonderful retro diner which was ideal for dinner. The only criticism I would make is that the complimentary breakfast used disposable cutlery and dishes. I personally don’t like using these products and in this day and age we should all be using less plastic. It would not take a great effort to put dishes and cutlery in a dishwasher. All in all it was a great place to stay with friendly check in staff. To be recommended
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Very comfortable. Will book again if we need to go to Idaho. This was an unexpected trip and so not lots of time sent in the hotel. But when we were there they were very nice and accommodating. Close to the falls and it was nice and relaxing.
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Response from James W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Idaho Falls
Responded Jun 4, 2019
Thank you for choosing the Holiday Inn Express!! We are so happy to hear that you enjoyed your stay and look forward to having you back real soon.
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$100 - $237 (Based on Average Rates for a Standard Room)
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United StatesIdahoIdaho Falls
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