For folks visiting the amusement park, the proximity is probably the best thing about this hotel. The quality of the hotel itself it not good at all. The walls are thin. The towels were worn. Only one light of the dual lamp on the nightstand worked, and only one of the outlets on that lamp actually worked. The clock radio would spontaneously make buzzing sounds even though we turned off the sound. We ended up unplugging it altogether. I did appreciate having the fridge and microwave. Check out is at noon, and it is difficult to get late checkout. Even if I wanted to visit the amusement park, I would choose to stay at a different hotel next time.
Hotel is clean and seems to have cvd at high priority. They have rearranged the way breakfast is served to lessen the spread of cvd. The changes didnt seem to have a negative impact. Breakfast was still great and hot. Kids were pleased at all the grab and go options. The hotel smelled clean and was pleasant to stay at. The rooms seem a little dated but considering how clean they are kept i would defiantly stay again.
We stayed a night here on our way to Montana. When we were there the Panhandle Health Dept had a mask mandate so they had signs saying social distancing and masks are being inforced. The day we were there Idaho was the 5th in the nation for over capita cases of COVID. Less than 20% of the guests were wearing masks and in the watermark area, no one was distanced or wearing masks in the arcade. Staff was mixed, about 50% wore masks, none of housekeeping except one who wore it below her nose, which doesn’t work. Then when we got to our room it was fine, but the chairs had big stains on them, not too big of a deal. Then when we pulled out the sofa bed the sheets were dirty and there was a pubic hair in the sheets. A kid brought up new sheets, no mask and dropped them off. I had to ask him to take the dirty sheets and showed him the pubic hair. He didn’t even offer to make up the bed, let alone get us a new room or comp a night which is what professional staff would do. Next morning, making the last sweep as we leave the hotel, there’s something between the night stand and the bed, I pick it up, an old dried piece of pepperoni. Nasty. Very poorly trained housekeeping staff and obviously a place that does not care about basic hygiene nor do they care about the health and safety of their clients or staff.…
We visited during COVID and were totally impressed. Beat breakfast buffet by far and they were great to keep everything clean and serve the food to us. My kids loved the water park and other activities. Do know that al the activities including the swim park are extra and not included in your hotel cost. If you have have kids and want your own space get the suite with your own bedroom and tv for adults and a queen bed(s) for the kids in the living area.
We went for my sons 7th birthday. We did the Stay and Play package that included 3-2 day passes. Well worth it with unlimited access to all the fun! Last time we went it was not unlimited. Purchased our swim-only passes at the hotel desk and it was cheaper than inside. Because we had a hotel room we brought our coolers with snacks and ordered pizzas from Little Cesears. There is also a Super1 a block away with a full deli. The concessions are a little spendy. The trip was spendy but worth every penny! We ended up staying a second night because our 2 & 3 years old were wiped out. Their marketing is spot on with the 2 day passes because then you feel obligated to pay for a second night. Second night was a lot cheaper. Can’t wait to go back in March!