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From the moment we arrived, the Russo Palace hotel was welcoming and friendly. All of the staff speak multiple languages and are very helpful.
The hotel is in a fantastic location for visiting Venice, a short boat ride from all the main attractions, but away...More
We stayed here this June 2017 had a very nice time only 11min walk from the boat terminal and fist stop on the boat transfer from the airport
The staff were very friendly and helpful and the breakfast was very nice and plenty of it...More
When we come to Venice mainly to visit Biennale, we normally stay at Lido because it's less crowded but also because we love the relaxed atmosphere over there.
This time we choose Russo Palace and indeed we were really pleased by the kindness of the...More
Russo Palace Hotel is a short walk from the vaporetta water bus ride that we took from the airport. It was a nice walk along the water front. The hotel faces the waterfront on the quiet Lido island. We were greeted by a friendly staff...More
We were staying in a different hotel on the Lido but decided to change hotels so we visited a few. The moment we walked in we were greeted by a smiling and super welcoming man at the reception, Stefano, who was kind enough to show...More
Response from Matteo R, Responsabile reception at Russo Palace HotelResponded May 22, 2017
Dear Ms. A.K.
what can I say? Thank you so much for your super kind words.
I just make my best, to make our guests feel good in the hotel.
And... it's much easier with nice people as you are! :)
Take care and hope...More
WE used the airport water taxi and found it very user friendly return fare was not expensive and it is well signed posted in the airport terminal, it is a great way to travel to theLido We. Arrived in the evening and did... More
WE used the airport water taxi and found it very user friendly return fare was not expensive and it is well signed posted in the airport terminal, it is a great way to travel to theLido We. Arrived in the evening and did not have any problems.
The Hotel is a 10min walk and is a straight road and very flat so no problem towing your suitcase.
Enjoy a lovely Friendly Hotel and great place.
Response from Matteo R | Property representative |
since our check out time is at 11 am, we cannot promise that your room will be already free and clean at 10am. Anyway we will make our best. Otherwise, you will be able to drop your bags until your room is... More
since our check out time is at 11 am, we cannot promise that your room will be already free and clean at 10am. Anyway we will make our best. Otherwise, you will be able to drop your bags until your room is ready.
On departure, we will keep your baggage as you asked, don't worry.
The main attractions of Venice are located around San Marco square, which is reachable by public waterbus (the famous "vaporetto") in 14 minutes. The stop is 5-6 minutes away from our Hotel, walking distance.
From Venice Airport (Marco Polo) you can reach us by taking a shuttle boat named Ailaguna. In 1 hour it will drop you off at Lido. Then, you can walk 5 minutes, or take a taxi, or a bus.
I hope I answered all your questions, kind regards and see you on March 18th!