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Hotel Excelsior Venice Lido Resort

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Lungomare Guglielmo Marconi 41, 30126 Lido di Venezia Italy
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Room & Suite (482)
Pool & Beach (152)

About

#11 of 35 hotels in Lido di Venezia
With its unique beachfront location overlooking the sparkling Adriatic Sea, the five-star Hotel Excelsior Venice is uniquely positioned to offer guests a tranquil haven just 15-minutes from Venice on one of our courtesy boats. Located on the fashionable Venice Lido beach, Excelsior was built in 1908 and quickly became the ultimate destination for the world’s rich and famous. Today, Hotel Excelsior, with its unique Moorish architecture and enviable beach location, continues to offer guests the same five-star elegance and splendour that has been enjoyed for more than 100 years.
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Location

Full view
77Somewhat walkable
Grade: 77 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Lungomare Guglielmo Marconi 41, 30126 Lido di Venezia Italy
Name/address in local language
Getting there
Fiumicino Airport249 miSee all flights
Marco Polo Airport7 miSee all flights
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1238Reviews49Q+A100Room tips
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Amos N wrote a review Aug 2021
London, England, United Kingdom48 contributions15 helpful votes
+1
A big disappointment. The only 2 things of 5 star luxury about this place are the food and the price, the rest is three star maybe. Dated room falling apart. Dirty windows glass, detached baseboard, stained and peeling bathtub wall. Radiator peeling, toilet seat worn and cracked. Hearty breakfast but to have an omelette with mushrooms and salmon or other ingredients you have to pay an extra 12 or 14 euros. Inattentive staff. We waited for 20 minutes on the terrace and no one bothered to say hello or ask us if we wanted to eat. After calling a waitress we had to wait another 15 minutes to get drinks. At the beach level bar we were greeted with a: "we are closing" instead of a: "welcome gentlemen what can I bring you?". It was 17 minutes before closing and they charged us 44 euros for two Aperol spritzes and a bottle of water. A robbery. Extremely limited menu. Tables in the little restaurant / bar and restaurant (available only in the evening) on ​​the same terrace. Some types of dishes available only from 18.30 to 21.30. Restaurant closed at 21.30 in August in a seaside resort, practically ridiculous. Suitable place for elderly people who eat at 6.30 pm and go to bed with the chickens. In general, little or no attention to customers and poor communication. After paying 1,647 euros for 3 nights and another 1,517 for the restaurant, we were unable to get a sunbed or deck chair to stay on the beach. All the tents occupied (according to them). They gave us a towel to lay on the sand, like commuters who take their sandwiches from home. Worthy of the zero-star pension from 30 euros per night. We had to opt for the swimming pool but we could not choose where to put ourselves because where we wanted it was booked (after more than 3 hours the "reserved" sunbeds were still free). The most total disappointment. Highly NOT recommended place.
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Date of stay: August 2021
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Janos1315 wrote a review Aug 2021
Central Hungary, Hungary693 contributions173 helpful votes
+1
We had a very spacious and comfortable sea view room. Our mattresses were excellent which is really important to have a goodnight sleep. The concierge has assisted us with organizing dinners, a nice private tour to Murano, Burano and to Venice and also with the booking on the ferry. We really appreciated it. All restaurants had really delicious dishes and the staff off these were really helpful. In addition there were kid’s menu available. We have enjoyed not only the meals and wines but also the fabulous view of the sea. Our kids liked playing on the long, sandy beach and if they have got bored with it we could enjoy the nice pool also. Our week here was just perfect for all family members.
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Date of stay: August 2021Trip type: Traveled with family
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Response from Alessio Lazazzera, General Manager at Hotel Excelsior Venice Lido Resort
Responded 2 days ago
Dear Janos1315, Thank you for taking the time to share your feedback with us. We are glad to know that you and your family enjoyed your comfortable room overlooking the sea and the location of our hotel, on the sunny Lido beach. We also pleased to read that you enjoyed the services we offer to our guests and our food offering, based on a selection of organic and first choice local products. Our Chef is particularly attentive in choosing just the best of the Mediterranean products and ingredients to delight our kind Guests. We are grateful to read that our team at concierge was helpful in fulfilling your needs and expectations. Our main goal is to deliver extraordinary experiences and truly memorable stays in a glamorous location. Thank you for choosing the Hotel Excelsior Venice Lido Resort and we hope to welcome you back again soon for new unforgettable memories. All the best, Alessio Lazazzera, General Manager
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Anastasia K wrote a review Aug 2021
Milan, Italy54 contributions32 helpful votes
+1
We came to hotel to relax and stay at the beach. After a day of stay I’ve realize that this is the place I’ve never will be back. Beware: - rooms are very noisy, in the evening you hear like someone having a shower and goes to toilet and it feels like you are there with them, like this waterfall comes on you ! Try to sleep….. - to have place at the pool is also impossible. What they suggest is to go to stay on the sand with no umbrella, so you get burn on the sun ! - If you decide to take a cabana ( the only available is very remote ones and also expensive) you will not have the sea view, you will have a view of the more expensive cabana! And , there is no service available! So better bring your water with you … - if you reserve the table at the bar, there is not 100 % will be there at the time you booked. That’s what happen to us. We came the table was already given to someone else. - the managers at the hotel are not helpful and don’t care about us. - breakfast, they don’t aloud you to touch spoons to put food to the plate. There is person who do it this for you. Do to the heat the person is super sweaty and tired, touching the mask then the spoon then again the mask and on and on …. Oh and everyone is in line waiting for food. Pigeons are also everywhere , under the table …. Sanitary??? Oh no who cares. - concierge give you suggestions of the restaurant was impossibly terrible. This is the place where you simply can’t eat , the food is terrible and the owner is not pleasant! The restaurant name Valentino - Don’t go there !!!!! Ah yes, I’ve never saw such hotel ( and I travel a lot) where if you want to take shower after the sea, on the beach, they ask you to pay. Everything in the hotel is extra even the water !!!!!
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Date of stay: August 2021Trip type: Traveled with friends
Room Tip: Take your time and money somewhere else.
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Response from Alessio Lazazzera, General Manager at Hotel Excelsior Venice Lido Resort
Responded 2 days ago
Dear 543anastasiak, Thank you for taking the time to write on your experience at our property. We are sorry to read that some aspect of your stay did not meet your expectations and we assure that we took good note of your comments, crucial in supporting our improvement efforts. With reference to the breakfast service, to ensure the application of safety protocols it is expected that the hotel staff will take care of serving the guest, and we are sorry if in some way this can have caused discomfort. We hope to welcome you back at the Hotel Excelsior in the next future. All the best, Alessio Lazazzera - General Manager
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Maximilian G wrote a review Aug 2021
Malta9 contributions
This hotel has a lot of potential - the location on Lido with the direct Shuttle to Venice works really well - one can relax on the pool and beach, enjoy the quiet lido while diving into the history any culture of Venice. On the flip side the Hotel is a bit dated and just feels a bit under its potential. Service was nice though and it’s overall a good pick for a few days in Venice.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Alessio Lazazzera, General Manager at Hotel Excelsior Venice Lido Resort
Responded 3 weeks ago
Dear Benjamin K, We would like to thank you for your feedback. We are happy to know that in general you enjoyed your recent stay at our Resort, and we took good note of your observations. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thank you for choosing Hotel Excelsior and we hope to welcome you back soon. Sincerely, Alessio Lazazzera - General Manager
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annlin648 wrote a review Aug 2021
Fort Wayne, Indiana7 contributions12 helpful votes
My husband proudly picked this hotel and upgraded to the presidential suite paying over $1,000 Euros a night. We were shown the room and I was horrified. There is cream colored carpet with bleach stains and dark stains. Had I been alone I would have changed rooms. I can overlook the cracked floor tiles in the bathroom but not dirty carpet. A book was left in the room stating the hotel used to be checked daily for details. Care is no longer given.
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Date of stay: July 2021Trip type: Traveled with family
1 Helpful vote
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Response from Alessio Lazazzera, General Manager at Hotel Excelsior Venice Lido Resort
Responded 3 weeks ago
Dear annlin648, we would like to thank you for sharing your opinion on our experience with us and for your positive evaluation on the services and the location of the hotel; at the same time we are sorry to read that some aspects of your stay did not completely meet your expectations. We highly value our guests' comments, which are critical in our commitment to improving the guest experience. We hope to have the opportunity to welcome you back to the Hotel Excelsior in the near future. All the best, Alessio Lazazzera, General Manager
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FORMERLY KNOWN AS
Hotel Excelsior Venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceLido di Venezia
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Frequently Asked Questions about Hotel Excelsior Venice Lido Resort
Which popular attractions are close to Hotel Excelsior Venice Lido Resort?
Nearby attractions include Sala Volpi - Palazzo del Cinema (0.1 miles), Parrocchia San Antonio di Padova (0.3 miles), and Ex Casino Municipale (0.3 miles).
What are some of the property amenities at Hotel Excelsior Venice Lido Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Excelsior Venice Lido Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Excelsior Venice Lido Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Excelsior Venice Lido Resort?
Conveniently located restaurants include La Cantinita, La Tavernetta, and Glamy Bistrot.
Are there opportunities to exercise at Hotel Excelsior Venice Lido Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Excelsior Venice Lido Resort have an airport shuttle?
Yes, Hotel Excelsior Venice Lido Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Excelsior Venice Lido Resort located near the city center?
Yes, it is 1.0 miles away from the center of Lido di Venezia.
Are any cleaning services offered at Hotel Excelsior Venice Lido Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Excelsior Venice Lido Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Excelsior Venice Lido Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.