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The friendly staff quickly sorted us out and we had a great room with a functional but aging kitchenette. Our room was clean and well appointed, tv, toaster, fridge...quick wifi..we were very happy. This motel is getting older like all of us but everything still...More
The rooms are quite outdated but it is a small mountain town so I guess that is to be expected. The staff was very friendly and the room was clean. The grounds are nice with amenities such as outdoor seating and a bbq grill. The...More
Thank Brandy B
Response from Ryan B, Manager at Birch Glen Lodge & MotelResponded 2 days ago
Brandy, We are sorry your stay was not what you expected. The fridge has controls which might have been set to high which would account for the food freezing. The King bed is less than a year old, it is hard to find the happy...More
Hospitality was above and beyond. We were a last minute very late arrival. There were no other rooms in town, and they gave us a great rate. Due to our late arrival, they gave us extended check out, so we could catch up on sleep....More
Response from Ryan B, Owner at Birch Glen Lodge & MotelResponded 2 days ago
Rdmoore, we are so glad we were able to help you. Please stay with us again the next time you are in Cascade. Thank You again for your review.
Got stranded and had to get car towed.The manager here was awesome! She picked us up from gas station so we didn't have to walk across town and was super helpful! Also let us stay a bit past checkout time so we could wait for...More
had to get our vehicle towed, staff was awesome waited for us to come in and register we got in really late. All restaurants and gas stations were closed they offered to cook something for us. Clean room, good shower. Beyond reasonable prices for our...More
Response from Sharbixl | Property representative |
I am so sorry I just noticed that there is this ability on Trip. The cowboy Room consists of (2) double size bunk beds and a sofa, full kitchen, two refrigerators, a kitchen table and then the regular motel room amenities... More
I am so sorry I just noticed that there is this ability on Trip. The cowboy Room consists of (2) double size bunk beds and a sofa, full kitchen, two refrigerators, a kitchen table and then the regular motel room amenities. This is great for a large family or a group of contractors. Again I am so sorry for the delay in the answer. Please feel free to call anytime 208-382-4238 Sharon