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Best Western Plus Kootenai River Inn Casino & Spa

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Traveler (48)
Room & Suite (33)
Dining (14)
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Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible2%
Travelers talk about
“kootenai river”(33 reviews)
“non smoking”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Best Western Plus Kootenai River Inn Casino & Spa
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Offers from Best Western Plus Kootenai River Inn Casino & Spa
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (476)
There are newer reviews for Best Western Plus Kootenai River Inn Casino & Spa
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Traveler rating
244
149
49
20
11
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LanguageEnglish
244
149
49
20
11
Show reviews that mention
All reviewskootenai riversprings restaurantnon smokingkeurig coffee makersmall balconyslot machinesgreat place to staybeautiful roomenjoyed our staymain buildingfree breakfastnice staythird floorfront desk staffbed was very comfortablepool and hot tubparking lot
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41 - 45 of 473 reviews
Reviewed September 18, 2017

We always love our experience here. The view of the river is awesome but if you want quiet the new part of hotel is where you want to be. My husband and I both look forward to our yearly trip to Bonner's Ferry and love...More

Review collected in partnership with Best Western
Thank N7743IRtracyc
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded September 19, 2017

Thank you for sharing with us your comments regarding your recent stay. I am happy to hear you had a good stay and you liked our view of the beautiful river and mountains. I will be sure to pass your comments on to our entire...More

Reviewed September 18, 2017

Always love this place! Great food and people. Beds comfy and a gorgeous view of the Kootenai River from our Balcony. Easy walking to old downtown where there are several more restaurants to choose from as well as a micro Brewery!More

Review collected in partnership with Best Western
Thank 676kathleenp
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded September 19, 2017

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to see you had a good stay and everything was to your liking. I will be sure to pass your comments on...More

Reviewed September 18, 2017

I love this hotel and have been coming for years. I love the view and the friendly staff and the proximity to the bookstore and shopping. It's getting a bit expensive however. I still love it and hope to return many times.More

Review collected in partnership with Best Western
Thank Cathiedsquared
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded September 19, 2017

Thank you for taking the time to write regarding your recent stay with us. I am happy to hear you had a good stay and will be sure to pass your comments on to the entire team. Thanks again for taking the time to write....More

Reviewed September 17, 2017

Inexperienced staff did not greet me as a platinum member at check in, I did all the talking. I as not offered express check in and I wasn't offered a gift or bonus points. I had to tell her she needed to scan my credit...More

Review collected in partnership with Best Western
Thank William O
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded September 19, 2017

Thank you for taking the time to share with us your comments regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be...More

Reviewed September 16, 2017

I stay at the Kootenai Best Western whenever I go to the casino. I go several times a year and I have never been disappointed. From the friendly staff to the cleanliness of of the hotel and rooms is a 10. I really always look...More

Review collected in partnership with Best Western
Thank Gail A
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded September 19, 2017

Thank you for your comments regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to read you had a good stay and everything was good. Our team is very proud of our facility and I will be sure to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Center with Internet Access
Room Service
Breakfast included
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Casino and Gambling
Details
Price range
$123 - $203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$123 - $203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (48)
Room & Suite (33)
Dining (14)
Pool & Beach (2)
Questions & Answers
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N P
December 14, 2015|
Answer
Response from KootenaiRiverInn | Property representative |
Dear N P, I apologize for the delay in responding. We do not allow smoking in the Guest rooms or public areas with the exception of 2 of our 3 casino rooms. We do everything in our power to ensure smoking does not occur... More
0
Votes
swallow123
July 20, 2014|
AnswerShow all 4 answers
Response from N P | Reviewed this property |
Typo above The balcony was "not usable" as so many smokers on adjoining balcony.
0
Votes
Room Tips
"When staying at OTHER hotel/Casino's, make sure you are not by the elevators. It can be noisy!"
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"Go for a river view. It was not that much more expensive and it is on the opposite side from the pool (to..."
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"Good hotel. can't speak to anything other than the 3 moon suite which I think is overpriced."
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"Ask for the newer lodge part"
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