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BEST WESTERN Plus Kootenai River Inn Casino & Spa

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BEST WESTERN Plus Kootenai River Inn Casino & Spa
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360 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Kootenai River Inn Casino & Spa
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Showing 358: English reviews
Canada
Reviewed October 18, 2015

We have been here many times because it is a great experience to be a guest. The staff, from front desk to restaurant to cleaning personnel, to casino are all so friendly and easy to talk to. There is a high degree of professionalism in the staff and the vibe is really nice. The casino is good and the town...

Review collected in partnership with Best Western
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Helpful?
Thank Laura A
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent stay with us. I am happy to hear you had a good stay with us. I will definitely pass on your comments to our entire team. Thanks again for staying! Tom Turpin General Manager

Calgary, Canada
Reviewed October 17, 2015

We have stayed here before and found the hotel clean, the grounds well kept, the staff helpful and the food is good. The setting is very peaceful with the river beside the hotel and the mountains all around. We would definitely recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank John F
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your recent stay. I appreciate hearing back from our Guests. I am pleased that you had a good visit and will make sure our team reads your comments. Thanks again for your time. Sincerely, Tom Turpin General Manager

Chattaroy
Reviewed October 15, 2015

Stayed at the hotel which was comfy and our room was right next to the pool. Had dinner in the restaurant, waited 25 minutes to be seated and 15 for our server to come to our table. $4 extra for salad bar, $1 extra for soup and the rolls that used to come with the meal are now $1 a...

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Helpful?
Thank carola597
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for sharing with us your comments regarding your recent stay. I want to apologize for not exceeding your expectations in our restaurant. I can assure you we will address your concerns and hopefully eliminate them in the future. I appreciate your comments regarding the hotel. Thanks again for taking the time to write. Sincerely, Tom Turpin General Manager

Reviewed October 12, 2015

The Booner's Ferry Best Western is an awesome property and a great base to use for visiting Northern Idaho a short drive down the road to Canada and some of the most beautiful country in the Western U.S. And if that isn't enough they have some great penny slot machines :) The rooms are beautiful and the staff is great.

Review collected in partnership with Best Western
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Helpful?
Thank David S
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent with us. I appreciate you sharing with us your comments. I am happy to hear you had an enjoyable stay and want you to know I will be sharing your comments to our entire team. Thanks again and we look forward to see you here again soon. Best Regards,...

Spokane, Washington
Reviewed October 11, 2015

My husband and I decided to go up to check out the casino and spend the night. we had a jaccuzi suite and it has heavenly. the fireplace on a crisp fall evening was great, the bed was comfy, Everything about our room was amazing. However, I wish I count say that about the casino, very disappointing to us. Wer...

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Helpful?
Thank Mary P
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you taking the time to share with us your comments regarding your recent stay with us. I appreciate hearing from our Guests. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure...

Bernalillo, NM
Reviewed October 3, 2015

This place is casino as well as a hotel. They do offer free play if you join their club and they gladly accept your "donations". The staff at the front desk was very friendly and helpful and the room was great. Very quiet and well decorated with a very comfortable kingsized bed. We ate in the restaurant which has a...

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Helpful?
Thank NewMexicotraveler37
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay. I appreciate hearing from our Guests. I am happy to hear you had a good stay and will make sure our team reads your comments. Thanks again for stay with us. Best Regards, Tom Turpin General Manager

Vancouver Island, Canada
Reviewed October 1, 2015

Lots of free parking. Check in was fast and friendly. Room was spotlessly clean, modern, new and love the shower. Beds were extremely comfortable. Sunday brunch is 50% off if you stay in the hotel. Both the food and service was excellent. Very relaxing view overlooking the river from your hotel room balcony. 3 casino's to choose from, which were...

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Helpful?
Thank araneacanada
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for writing regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to hear you had a great stay. I will be sure to share your comments with our entire team at the Kootenai River Inn. Thanks again for taking the time to write. Best Regards, Tom Turpin General Manager

sandpoint, United States
Reviewed September 30, 2015

well. we reserved the rooms 2 weeks pior to arrival. 2 rooms adjoining. it was my husbands birthday. we had my mom with us and that's why we wanted the adjoining rooms, cause she cant be alone due to being eldering and needing help. but when we arrived they said there were no adjoining rooms. but we could have rooms...

Review collected in partnership with Best Western
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Helpful?
Thank Elya S
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you sharing with me your experience at the Kootenai River Inn Casino and Spa. I appreciate you taking the time to write. I want to apologize for any inconvenience that may have been caused during your stay with us. Your comments are important to us and we will take the necessary steps to hopefully eleminate those issues in the...

Michigan
Reviewed September 28, 2015

This is a wonderful place. Quiet. Casino is loaded with many machines for a small place. customer service was good...Gal named Briana at the front, exceptionally wonderful and helpful. Will be back!!!!!

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Helpful?
Thank Jeff P
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests regarding their experience. I am happy to hear you had a great stay and especially happy to hear that Brianna took great care of you. I will make sure she reads your comments as well as the entire team. Thanks...

tacoma, United States
Reviewed September 24, 2015

We arrived late. Dinner was still being served, It was fast and very very good. Check in staff had our room ready, we requested a handicap accessible room. it was outstanding we elected to stay here on our return trip though the area a week later.

Review collected in partnership with Best Western
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Helpful?
Thank Michael F
KootenaiRiverInn, Owner at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for your kinds remarks regarding your recent stay with us. I am happy to hear you had a good stay. I will be sure to pass on your comments to the Team at the Kootenai River Inn Casino and Spa. Best Regards, Tom Turpin General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Business Center with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Plus Kootenai River Inn Casino & Spa

Address: 7169 Plaza St, Bonners Ferry, ID 83805-8598
Location: United States > Idaho > Bonners Ferry
Price Range: $104 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Kootenai River Inn Casino & Spa 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Kootenai River Hotel Bonners Ferry
Best Western Plus Kootenai River Inn Casino And Spa
Best Western Bonners Ferry
Bonners Ferry Best Western
Bonners Ferry Casino
BEST WESTERN Plus Kootenai River Inn Casino & Spa Bonners Ferry, Idaho
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Plus Kootenai River Inn Casino & Spa staff and other travelers.
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Questions? Get answers from BEST WESTERN Plus Kootenai River Inn Casino & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the newer side of the hotel.”
 of 5 bubbles Danalators, 3 days ago | Read review
“The Lodge is newer and more modern. The main rooms closer to the Casino offer river views.”
 of 5 bubbles MrBlueV, Dec 3, 2016 | Read review
“We had a fine room in the newer lodge builfing. No view of river but more economical;.”
 of 5 bubbles 336gailt, Oct 22, 2016 | Read review
“All seemed to be good rooms. We had a river view room which gave us a beautiful view of sunset and sunrise.”
 of 5 bubbles DD4535, Sep 23, 2016 | Read review
“Lodge is good to avoid cigarette smoke”
 of 5 bubbles S1069ESstevem, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question