Best Western Plus Kootenai River Inn Casino & Spa
Best Western Plus Kootenai River Inn Casino & Spa
7169 Plaza St, Bonners Ferry, ID 83805
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Dining (10)
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Avg. $209 /night, 9/14 - 9/15
$209
per night
$172
per night
$135
per night
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4.5
#2 of 4 hotels in Bonners FerryLocation
4.6
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4.5
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4.5
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mountain View
Charming
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Casino and Gambling
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Sauna
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
Room features
Air conditioning
Fireplace
Housekeeping
Room service
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Location
7169 Plaza St, Bonners Ferry, ID 83805
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Spokane Intl Airport
93.5 mi•
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10 Restaurants
within 0.3 miles
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Detailed Reviews
Hotel's Favorite
Room was clean and comfortable. Enjoyed the pool and hot tub. Did play for an hour or two in the Casino. Service in the restaurant and quality of food was excellent. The bartender was concerned that she had to make two separate trips to the table because we both had blended drinks and she only had one blender so she was very apologetic. Then she came back to ensure that our drinks were satisfactory. They were delicious....huckleberry daquiri and strawberry margarita.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I cannot say enough good things about ALL aspects of our stay!!! We were met at the front entrance by a staff member checking temperatures, but COVID measures were evident throughout. From masks being worn, to the constant disinfecting, the staff is serious...including the casino staff wiping down chairs and machines as soon as a guest stood up. The restaurant provide great food at a good value. Guests who stay, receive a breakfast voucher that can be used on specific items at no cost, or may receive a deduction off their meal. The food all around was excellent, and the staff is very good! The casino has an incredibly generous reward program. Guests can take receipts from either hotel stay, meals, or purchases, and have that money applied to their rewards! After 3 nights we left with sweatshirts, and free play! I had heard the casino was tight (here are only slots and no video poker) well we hit for a couple grand in one night, and continued to win while we were there. The drink service in the casino is also excellent. The hotel and it's grounds were very clean and well kept. We stayed in a junior suite. The fireplace was a great touch! Our room also had a balcony which allowed us to enjoy the Kootenai river, the loons, and the bald eagle that stopped by to fish. Our bed was comfortable, the TV options were nice, and the amenities were appreciated. My only complaint was the separate room for the toilet and the shower. It was a little tight. All of the staff were friendly, cordial, and very helpful. I hope to make it back here again!
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Review collected in partnership with Best Western
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa
Responded Oct 30, 2020
Thank you for taking the time to share with us your recent experience at our facility. I am happy to read you had a great stay and everything was to your liking. Our team is very proud of our facility and I will be sure to pass your comments on to them Thanks again for staying with us and we look forward to seeing you here again in the near future. Sincerely, Tom Turpin General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ootenai River Inn was one of the best hotel/motel/resort experiences we have ever had. Service at all levels was exceptional. The food was at a level of other four or five star establishments we have frequented. The riverside view rooms were of exceptional quality. We booked online and prepaid using Best Western Rewards. Our king-size rooms was less than $100.00 per night which included breakfast in their restaurant. It was an exceptional way to spend our 41st wedding anniversary.
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Review collected in partnership with Best Western
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa
Responded Aug 25, 2020
Thank you for taking the time to share with us your experience at the Kootenai River Inn Casino and Spa. We appreciate hearing from our Guests. I am happy to read you had a good stay and everything was to your liking. We are very proud of our facility and I will be sure to pass your comments on to our entire team. Thanks again and HAPPY 41st Anniversary! Tom Turpin, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked 2 days of spa treatments and one overnight stay. The first day at the spa they did the scalp treatment right before a haircut so they washed all the oils out, we were told we could pay for another treatment the next day during the massage to get the full benefits of the treatment we had already paid for. We had also scheduled a second hair appointment and they had changed what service she was to receive without letting her know. Then they cut the service she was receiving short because they had scheduled another appointment. She was told she could come back and finish her service at a different time. When we got done being screwed at the salon we tried to go have a few cocktails before dinner. There’s no lounge. You either have to sit in the smoking slot room playing slots or have to eat in the restaurant. The restaurant was good though. The beds are hard as a rock. We got no sleep all night, there were kids running up and down the hall, slamming doors, someone had their phone ringing all night long and the train horn blasting made it difficult to sleep. We gave up trying to sleep and tried to make coffee. I ripped a fingernail off trying to get the kurig out of the cubby hole it was stuck in. Then it didn’t work. There’s nowhere to find coffee so we drove across town to the Texaco to find coffee, then sat in our car while waiting for the restaurant to open. After the horrible experience in both the spa and the hotel we ate breakfast bagged our appointments at the spa the next day and left as soon as we finished breakfast.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa
Responded Apr 12, 2021
Thank you for taking the time to share with me your stay at the Kootenai River Inn Casino and Spa. On behalf of our entire team, I want to apologize for your experience. Our team is very proud of our facility and by telling us about your stay will assist us in making adjustments for the future. We hope you will consider staying with us again in the future. Thanks again for taking the time to write.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived a little early for check-in and then asked if we could be near someone we were traveling with. They said sure, but ended up putting us on the first floor instead of the 2nd floor we had reserved without telling us. They didn't have the room available right away so we stalled and eventually got one room but the second room wasn't available for well over an additional hour, which ran well past check-in time. They left our relative sitting in the lobby even when the room was ready and they knew she was sitting there. Then we had a really bad experience in the swimming pool, which was that two young men were playing high-speed catch with two baseball sized balls clear across the room from the hot tub to someone in the pool or kids area. They slammed a ball into the glass walls on numerous occasions and I was afraid they were going to break it, and slammed a ball into the towel bin right next to a staff member who jumped but ignored it and didn't tell the guys to knock it off. They were throwing/catching the balls within 4 feet of two women holding babies. The pool area was a little cold but the hot tub was nice. Lobby always smells like cigarettes. Alarm clocks are nailed down to the nightstands so you can't read them while in bed. There was a wide gap at the top of our door so the room was noisy. Loved having the bathrobes to go to the pool! Also loved the cheesecake in the restaurant! Beds weren't as comfortable as many BW hotels.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very generous breakfast vouchers came with our Jacuzzi room. Loved the Jacuzzi and having a fireplace created such a cozy, romantic atmosphere. The bathroom came stocked with shaving cream, 2 disposable razors, 2 combs, 2 toothbrushes with mini toothpaste tubes, shower cap, make-up removal wipes, plus bar soaps, shampoo, conditioner, and lotion. There were K-Cups to go in the mini Keurig. A large mini fridge plus another smaller one. A beautiful mountain and river view from our private balcony. Annnd, the lovely Spa was very close to our room! Definitely want to stay there in a Jacuzzi suite again!!!!
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Review collected in partnership with Best Western
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa
Responded Mar 14, 2022
Thank you for the great comments regarding your recent stay. I am happy to read everything was good and will pass your comments on to our entire team. We look forward to seeing you here again soon. Thanks again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at this Best Western facilty on our way to Banff, Canada. This establishment is about 30 miles from the Canadian border. The city of Bonners Ferry is very small and this might be the only hotel in town. The facility sits right on the river and some rooms have views of the river - ours did not. That said the room was quite large and well appointed. The casino is attached to the hotel by inside corridors. There are two main rooms to the Casino which mostly contain slot machines. One of the rooms is a non-smoking room. Also, attached to the hotel is an eating establishment that severs breakfast, lunch and dinner. We had dinner the night we stayed. Good food but nothing special. The next morning breakfast was included in our hotel cost. Typical breakfast fare but done very well. There is a full bar in the restaurant and most seats in the restaurant have a view of the river. If your traveling through this is a fun place to stay.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This review is based on the casino only.
On our way to CDA Casino, we stopped in at Kootenai River Inn Casino for an hour on Christmas day. We still have our membership cards, but didn’t bother to use them. They had a few new slot machines, but still had many of the old ones. There weren’t many people in the casino, so it was very quiet.
In past years, we spent a few weekends here each year (and usually Christmas) and always looked forward to our visits. However, the slot machines got so ridiculously tight that even with 20 free spins you were lucky if you won $10. In addition, the casino chose to stop sending offers for free rooms, dining discounts and free play. They now send us offers for reduced room rates, which we choose not to accept, but I think ‘nostalgia’ brings us back for a drop-in visit from time to time. While Kootenai River Inn seems to do an OK business on their rooms, they appear to have lost a lot of business in their casino, and seem to be ‘shooting themselves in the foot’. I know that we used to spend hundreds of dollars each in the casino, each day of our stay. It’s just such a shame how the casino has crumbled. We miss how it used to be.
We now go to a much bigger and more beautiful casino that sends us offers for free rooms, dining discounts and free play. Our money seems to last longer and the slot machines actually pay out from time to time.
Hopefully, the Kootenai River Inn Casino will be able to pick themselves back up in the future and maybe get some of their previous customers/guests back.
On our way to CDA Casino, we stopped in at Kootenai River Inn Casino for an hour on Christmas day. We still have our membership cards, but didn’t bother to use them. They had a few new slot machines, but still had many of the old ones. There weren’t many people in the casino, so it was very quiet.
In past years, we spent a few weekends here each year (and usually Christmas) and always looked forward to our visits. However, the slot machines got so ridiculously tight that even with 20 free spins you were lucky if you won $10. In addition, the casino chose to stop sending offers for free rooms, dining discounts and free play. They now send us offers for reduced room rates, which we choose not to accept, but I think ‘nostalgia’ brings us back for a drop-in visit from time to time. While Kootenai River Inn seems to do an OK business on their rooms, they appear to have lost a lot of business in their casino, and seem to be ‘shooting themselves in the foot’. I know that we used to spend hundreds of dollars each in the casino, each day of our stay. It’s just such a shame how the casino has crumbled. We miss how it used to be.
We now go to a much bigger and more beautiful casino that sends us offers for free rooms, dining discounts and free play. Our money seems to last longer and the slot machines actually pay out from time to time.
Hopefully, the Kootenai River Inn Casino will be able to pick themselves back up in the future and maybe get some of their previous customers/guests back.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was very nice and clean. Our room was clean and if I came back I would stay in the river view with balcony again.The room was spacious and bed was comfortable. Nice to have a free breakfast or can order an entree with $3 off. The breakfast was good and hot. I had an omelet. Only suggestion on that would be to use fresh mushrooms instead of canned. The air conditioner in our room was loud and woke me up a couple of times. I did advise front desk and they were going to let maintenance know. We used the pool which was nice. The price could be a bit cheaper and the casino could be a bit looser so we play longer and are willing to come back. We won't be back for a long time due to the machines. Love Bonners Ferry though, it is such a cute town.
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa
Responded Jul 25, 2022
Thank you for the comments regarding your recent stay with us. I am happy to read the hotel and restaurant was good for you and am sorry to hear about your casino experience. We hope to see you here again soon. Thanks again,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautifully landscaped property conveniently located near the Canadian border. We had two rooms and stayed four nights. A complimentary breakfast at the restaurant was available and we normally had dinner there each night. The restaurant was overlooking the Kootenai River with beautiful scenery.
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Review collected in partnership with Best Western
Date of stay: June 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa
Responded Aug 25, 2020
Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to read you had a good stay and everything was to your liking. I will be sure to pass your comments on to our entire team. We look forward to seeing you here again. Sincerely, Tom Turpin General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No sure. We don't have pets, but the were having a dog friendly event on the lawn.
Dear N P,
I apologize for the delay in responding. We do not allow smoking in the Guest rooms or public areas with the exception of 2 of our 3 casino rooms. We do everything in our power to ensure smoking does not occur in the Guest rooms or balconies. When Guests check in, they are reminded about non smoking in rooms/balconies and required to sign acknowledging this at registration.
Sincerely,
Tom Turpin
General Manager
Typo above
The balcony was "not usable" as so many smokers on adjoining balcony.
"Great place to stay. Nice town to visit. The ATM machines at the hotel do not access Canadian bank accounts. Wells Fargo in town does."Read full review
"riverview rooms just that with balconies. indoor pool. excellent restaurant. professional and courteous staff!"Read full review
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PRICE RANGE
$142 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus kootenai river hotel bonners ferry, best western plus kootenai river inn casino and spa, best western bonners ferry, bonners ferry best western, bonners ferry casino
LOCATION
United StatesIdahoBonners Ferry
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBEST WESTERN PLUS KOOTENAI RIVER INN CASINO & SPA - Updated 2024
Frequently Asked Questions about Best Western Plus Kootenai River Inn Casino & Spa
Which popular attractions are close to Best Western Plus Kootenai River Inn Casino & Spa?
Nearby attractions include Heart Rock Wines (0.1 miles), The CrossTime Saloon (0.1 miles), and Boundary County Museum (0.2 miles).
What are some of the property amenities at Best Western Plus Kootenai River Inn Casino & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Kootenai River Inn Casino & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Kootenai River Inn Casino & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Kootenai River Inn Casino & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Kootenai River Inn Casino & Spa?
Conveniently located restaurants include Mugsy's Tavern and Grill, Mi Pueblo, and Under The Sun Idaho.
Are there opportunities to exercise at Best Western Plus Kootenai River Inn Casino & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Best Western Plus Kootenai River Inn Casino & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Bonners Ferry.
Are pets allowed at Best Western Plus Kootenai River Inn Casino & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Kootenai River Inn Casino & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Best Western Plus Kootenai River Inn Casino & Spa have any great views?
Yes, guests often enjoy the mountain view available here.