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Cottonwood Suites Boise Riverside Downtown

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Cottonwood Suites Boise Riverside Downtown
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164 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Chehalis, Washington
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice location right on the river is biggest selling point.Rooms average for the price which posted at $80 on wed,yet "snippy" girl at front desk told us they only had $110 room and was to tired to argue so just paid it.Breakfast was the usual waffle maker/cereal/juice found in most mid level hotels.Room was clean,but next time in Boise we... More 

Helpful?
Thank ricoman1
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear guest, Thank you for taking a moment to offer feedback on your recent stay. Our hope is to provide excellent customer service and we sincerely apologize that we did not provide this for you and your family. We are glad that you enjoyed our river location and hope that you will try us again in the future. Sincerely, Kristin,... More 

Sandy, UT
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has seen its better days - very worn out and tired. The room was fairly clean but halls and doorways were not clean. Our sink would not drain, lampshade torn, outlet in wall loose. In this case you get what you pay for...the room was inexpensive, but not great.

Helpful?
Thank Rhristou
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear guest, Thank you for taking a few minutes to offer feedback on your recent stay. We apologize that we did not meet your expectations. We are working on updating the hotel and do appreciate the information, so we may focus on these areas. Sincerely, Kristin, GM More 

Travelers are raving about these Boise hotels

Steilacoom, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The staff was friendly and helpful. This hotel sits right on the Boise greenbelt, which is a nice way to get around by walking or bicycle. Plenty of restraints and places to visit or shop nearby within walking distance. The Boise art museum, the Anne Frank memorial, and Zoo Boise are all within a mile and a half via walking.... More 

Helpful?
Thank piratedaddy
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Dear guest, Thank you so much for taking a moment to share your thoughts on your recent stay. We are pleased that you enjoyed your visit and our location on the Boise Greenbelt and so close to downtown venues. We hope to see you again! Sincerely, Kristin, GM More 

Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location right behind the Greenbelt which is a beautiful walk. Nice clean rooms and reasonable breakfast - the staff work hard to keep everything smoothly flowing. The staff can't do enough to help - really friendly and laid back but professional at all times. Glad we picked this place.

Helpful?
Thank Camfresh
Kristin S, Front Office Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Camfresh, thank you for taking the time to review our hotel! I am so happy to read you enjoyed your experience. I absolutely agree, our Greenbelt is tremendously gorgeous. I am especially pleased to read that our staff continue to strive to please! We hope to see you again. Thank you, Natazja H, Front Desk Supervisor. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

First impression: lobby is small and dark and smelled like smoke. Fellow guests in front of us talking about the merits of legalized marijuana. Room toilet clogged upon arrival. The front desk button on the phone doesn't work. When I tell the clerk about said toilet, she said she would find a plunger for me for me to unclog. Um..no.... More 

Helpful?
Thank Julie J
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Julie, Thank you for taking a moment to share your thoughts on your recent stay. We apologize that we did not meet your expectations. We appreciate the feedback on your experience so we can work on improving. Just to clarify we are a non-smoking hotel and do charge for any smoking found in the hotel. Sincerely, Kristin, GM More 

Golden, Colorado
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice older hotel, quite reasonably priced. Rooms were clean and well maintained. Included breakfast, WiFi, and a pool. We had a garden apartment opening to the riverside walking path, which was nice for taking our dog out in the morning. About a mile walk down the path to downtown, where the most interesting attraction is the Anne Frank Human... More 

Helpful?
1 Thank ChinaDick
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Thank you for taking a moment to share your thoughts on your recent stay with us. We are pleased that you enjoyed your stay and found the room clean and well priced. The Boise Greenbelt is definitely a jewel for Boise, so glad that you enjoyed it. We hope to see you again. Sincerely, Kristin, GM More 

Mount Pleasant, South Carolina
Level Contributor
279 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here one night in king bed room with sofa bed as well for very reasonable price. Hotel older but clean and well maintained.. Beds very comfortable. Breakfast adequate with continental as well a shot items. Good location and very close to downtown.

Helpful?
Thank maapar
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Thank you for taking a moment to review your recent stay. We are pleased that you found your stay reasonably priced and clean. We are glad you found our location easy to get to downtown. You can even walk there along the Boise Greenbelt, right out our back door. We look forward to seeing you again. Sincerely, Kristin, GM More 

san antonio
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't know why this hotel has so many poor reviews. Our room was great. Yeas, the hotel is older but its well maintained. Our room was large and the beds had excellent quality mattresses and pillows. Breakfast is large and ample selection. the river path is directly behind the hotel and you can have a lovely walk into downtown,... More 

Helpful?
1 Thank pinkcat66
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Thank you for taking a moment to share your thoughts regarding your recent stay. We are so happy that you enjoyed your stay and were able to take advantage of our complimentary breakfast and the Boise Greenbelt right behind us. We look forward to seeing you again. Sincerely, Kristin, GM More 

Albuquerque, New Mexico
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located on the river with kind and friendly staff. We enjoyed being able to walk out of hotel and be on a walking trail. The beds were surprisingly comfortable and the rooms were definitely clean. We loved this hotel.

Helpful?
Thank SpikeSpeedway
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Thank you for reviewing your recent stay with us. Thank you for the compliment on our staff. We aim for excellence in service and are happy that you found their service exceptional! We are also pleased that you enjoyed your stay and found your room clean and comfortable. We look forward to seeing you and your family again. Sincerely, Kristin,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Booked initially for one night, but stayed for a second. Our room was clean and spacious enough, beds were comfortable. We had a nice third floor balcony with a riverside view. Wifi connection was very good. Location is good too. Thirty minute walk, partly along the river, to downtown restaurants and bars. Boise is a nice little city and we... More 

Helpful?
Thank Shane Patrick L
Kristin S, General Manager at Cottonwood Suites Boise Riverside Downtown, responded to this review

Mr. Patrick, Thank you for taking a moment to share your thoughts on your recent stay with us. We are happy that you enjoyed your riverside view room and the location adjacent to Downtown Boise, just a 20 minute walk on the greenbelt. I do apologize that our complimentary breakfast did not meet your expectations. We do vary the items... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cottonwood Suites Boise is located on the Boise River, about 2 miles from downtown. The hotel offers an indoor pool with spa tub, fitness center, sauna/steam room, complimentary daily continental breakfast, courtesy airport shuttle and free Wifi access throughout the property. All 111 guestrooms and suites are furnished with desks, refrigerators and microwaves. ... more   less 

Additional Information about Cottonwood Suites Boise Riverside Downtown

Address: 3031 W Main St, Boise, ID 83702-2048 (Formerly Shilo Inn Boise Riverside)
Location: United States > Idaho > Boise
Price Range: $78 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cottonwood Suites Boise Riverside Downtown 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Shilo Inn Boise Riverside Hotel Boise
Boise Shilo Inn
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