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Holiday Inn Express Boise University Area

Traveler (32)
Room & Suite (29)
Dining (6)
Certificate of Excellence

About

#17 of 60 hotels in Boise
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free parking
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
39Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
245Reviews
0Q+A
43Room tips
Traveler rating
  • 147
  • 65
  • 22
  • 6
  • 5
Time of year
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Popular mentions
While not a 5 star hotel or brand new, the rooms are clean and bright. Staff is outstanding. Breakfast is good with alot of variety compared to most. Fitness room average. Only negatives were the pool was closed and the bathtubs drained really slow. Definately worth staying
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Response from ChrisV3749, General Manager at Holiday Inn Express Boise University Area
Responded 4 weeks ago
Thank you for letting us serve you during your stay with us. It's so great to hear that you found the staff members to be outstanding. We have now opened the seasonal outdoor pool. Please come back and see us again the next to you travel to Boise.
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This was a very clean hotel with a helpful, friendly staff that made us feel welcome and shared a lot of local insight on things to do in the area. It has a park-like feel with squirrels running around the property and a creek running behind it. It is also very close to the
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Response from ChrisV3749, General Manager at Holiday Inn Express Boise University Area
Responded Apr 19, 2019
I'm so very happy that you found the hotel to be nice and clean during your stay with us. We love to hear that the customer service was more than expected. I'm so very sorry to hear about that we had challenges during breakfast. One of the staff embers didn't turn on the hot plates to keep the food nice and hot. Please excepted my very humble apologies for the inconvenience for the over sight. Please come back and let us serve you again the next time you come to Boise.
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... some bad. On the good side was breakfast. Granted, there were VERY few guests at the hotel the night we stayed, bur selecton AND service were outstanding. The breakfast attendant, a nice lady from Silverton CO, was seen helping a small child carry his food and cheerfully
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Response from ChrisV3749, General Manager at Holiday Inn Express Boise University Area
Responded Apr 4, 2019
Thank you so much of coming and letting us serve you during time in Boise. So glad you found the staff members to be friendly and helpful. I'm so sorry to hear that we had a issue with the room. Please except my humble apologies for having to have you switch rooms. I hope that you enjoyed the beautiful suite. Please come back and see us again the next time you come to Boise.
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Hotel is nice and clean, but went down at 9:00am and turkey sausage was gone, only 3 pork sausage left, and hardly any eggs left either. When I asked for me, was told they were done cooking for the day (despite breakfast open until 10:00). That really seems cheap and tacky to
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Response from ChrisV3749, General Manager at Holiday Inn Express Boise University Area
Responded Mar 28, 2019
I'm so very sorry that were didn't have enough hot food available for you when you came down for breakfast. I will definitely go over this review with my staff. We should have been able to current to provide some more fresh hot food until breakfast hours had been completed. Please except my very humble apologies that we will make sure that we get this corrected right away. Again, I'm so very sorry that we dropped the ball and could have done a much better job. Please come back and give us another opportunity to serve you again.
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We had to stay here to be close to St Lukes. The rooms are a tad bit small, but they were very clean and comfortable. The staff was always so nice. The breakfast was pretty good and that staff was really nice to us, especially my little girl. They always made sure she had
Read more
Response from ChrisV3749, General Manager at Holiday Inn Express Boise University Area
Responded Mar 4, 2019
Thank you for letting us serve you during your time in Boise. It's so exciting to hear that you found all the staff members to be kind and friendly. We strive to provide excellent customer service with a smile. We really love it when were told that you definitely will be coming back to stay with us again. Thant's just what we hope to hear.
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PRICE RANGE
$110 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree club boise hotel boisedoubletree hotel boise
FORMERLY KNOWN AS
Holiday Inn Express Boise Downtown
LOCATION
United StatesIdahoBoise
NUMBER OF ROOMS
159
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