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Hyatt Place Boise/Towne Square

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Hyatt Place combines style and innovation to create a completely new hotel experience. Our hotel offers an array of services and features designed to meet the evolving needs of todays travelers.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Shuttle Bus Service
Room Service
Wheelchair access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Banquet Room
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
18Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
925 N Milwaukee St, Boise, ID 83704-9009
Getting there
Boise Air Terminal (Gowen Field)5 mi
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Reviews (666)
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662 results
Traveler rating
346
189
72
34
21
Traveler type
Time of year
LanguageEnglish
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346
189
72
34
21
Show reviews that mention
All reviews sitting area restaurants and shopping nice breakfast hot tub visiting family free breakfast is rooms are spacious indoor pool staff was friendly great place to stay clean hotel would definitely stay here again bagels great room the breakfast area sectional sink
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1 - 5 of 662 reviews
Reviewed 2 weeks ago

Loved the layout of the room with the extra sitting area. Beds were great quality. Sleep well. Room was super clean. Staff super helpful when needed. Check in was quick. Seprate sink area so while wife gets ready I can shower at the same time.

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank Cosmopolitan693926
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded 1 week ago

Thank you so much for your glowing review! I look forward to sharing your kind words with our amazing staff! We're looking forward to your next visit to Hyatt Place Boise Towne square!

Reviewed 2 weeks ago via mobile

The Members Perk breakfast was not a perk. Shared home style containers of jelly, peanut butter, honey, a large bowl serve yourself of yogurt. All of these are a no thank you. Open containers like that in a hotel where you have no idea how...More

Date of stay: November 2018
Thank yvetteh811
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded 1 week ago

Thank you for your review. We are always looking for ways to improve our guests' experience and we appreciate you for pointing out potential areas for improvement.

Reviewed 4 weeks ago via mobile

I come to Boise quite often and I usually stay Downtown in another hotel brand, but something told me to try something different. I'm glad I did! The staff is very professional and knowledgeable in each of their own fields. The room is more like...More

Date of stay: November 2018
Thank TMluckstars
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded 1 week ago

Thank you for staying with us and for taking the time to review us at the Hyatt Place Boise Towne Square. We are centrally located in the valley close to the mall and freeway. Just four miles form down town or most destinations in town.

Reviewed 4 weeks ago

mattresses and pillows were beyond uncomfortable, guests were heard above throught the night, shower did not work properly, soap caused a rash, linens were stained and torn, breakfast was bland, pool was freezing.

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank Mary R
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded 1 week ago

Thank you for your review. We are always looking for ways to improve our guests' experience and we appreciate you for pointing out potential areas for improvement.

Reviewed 4 weeks ago

We have loved this hotel and have been staying here for 15 years, it isnt until this year we have come to be disappointed with the changes it has made. It is trying to be a classy upscale business hotel in the boise area, however...More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank GoPlaces42929860967
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded 1 week ago

Thank you for your review. We are always looking for ways to improve our guests' experience and we appreciate you for pointing out potential areas for improvement.

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Questions & Answers
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rlmaier
December 28, 2016|
AnswerShow all 2 answers
Response from JustMeToo2011 | Reviewed this property |
You can check in at any time after 4:00...they hold the room with your card or, if you're just stopping in, if the have a room you will get it! I didn't use the shuttle
0
Votes
rlmaier
December 28, 2016|
AnswerShow all 2 answers
Response from LaurenP2748 | Property representative |
We offer check in anytime after 3:00 pm. If you are expecting to arrive later than 11:00 pm, please give us a heads up and we will ensure your room is ready so you can get straight to bed! Our Complimentary Airport Shuttle... More
0
Votes
pmcousins
June 28, 2016|
Answer
Response from Rod H | Property representative |
Our hotel requires 5,000 Hyatt Gold Passport points to redeem for a free one night stay. You can contact Hyatt Gold Passport at 1-800-228-3360 to learn more about the program and how to redeem. Thank you for being our... More
0
Votes
Room Tips
"4th floor away from stairwells, elevator"
sirdrivealot
Oct 26, 2018
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"Even-numbered rooms (facing the canal) on a high floor"
camerons457
Oct 14, 2018
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"Try and see if you can get a suite upgrade, especially if you're a Hyatt member."
scottsD813TW
May 6, 2018
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"We enjoyed a room over looking the water in the canal."
V7159QVkathleend
Apr 16, 2018
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PRICE RANGE
$104 - $157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place boise/towne square hotel boisehyatt boise towne squareboise hyatt
FORMERLY KNOWN AS
AmeriSuites Boise Town Square Mall
LOCATION
United StatesIdahoBoise
NUMBER OF ROOMS
127
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