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Quality Inn & Suites

68 reviews
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Traveler (24)
Room & Suite (18)
Dining (2)
Overview
  • Excellent30%
  • Very good13%
  • Average17%
  • Poor13%
  • Terrible27%
Travelers talk about
“sausage”(5 reviews)
“fries”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Quality Inn & Suites
Special Offer: Choice Privileges Points
Hotel deals
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (68)Write a Review
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All reviewsbreakfast buffetsausagefriesfront desk staffbed was comfortablegreat staywould stay here againloungehurricanerefrigeratorcleanliness
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1 - 5 of 67 reviews
Reviewed November 27, 2017

Coffee grounds in hot water carafe, hot/cold water reversed on the sink, coffee pot spit up on the counter and missed my cup, internet is slow... stay away. Room has a funny smell for a non-smoking room...More

Thank Zach T
Response from MasterkeyHospitality, Hotel Marketing Agency at Quality Inn & SuitesResponded November 28, 2017

Dear Zach, We are so sorry to hear about all of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback. Your comments have been forwarded to all the proper department heads, and will help us to improve our guest...More

Hotel's Favorite
Reviewed October 24, 2017

We were there overnight after 4 weeks away from a hurricane. A busy commercial area and external renovations in progress might have worked against a restful stay. However, the friendly, responsive staff, cleanliness, and unbelievable 5-star resort breakfast buffet exceeded every expectation. We will go...More

Thank Alice A
Response from MasterkeyHospitality, Hotel Marketing Agency at Quality Inn & SuitesResponded November 15, 2017

Dear Alice, Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon!...More

Reviewed October 25, 2017

Disgusting! I have never seen a quality inn in this condition. Had no choice since I reserved and the pictures were nothing like what it was when I arrived. The room had broken lamp shade; shower mat had not been removed and cleaned underneath it...More

Thank dlparker99
Response from MasterkeyHospitality, Hotel Marketing Agency at Quality Inn & SuitesResponded November 15, 2017

Dear Valued Guest, Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank...More

Reviewed October 19, 2017 via mobile

We came at 2am to check in, the “system was down” lady who was working at the reception didn’t know her job and so we were waiting till 4am just to check in!!! Finally get our room and it was horrible! Still garbage in the...More

Thank Maja B
Response from MasterkeyHospitality, Hotel Marketing Agency at Quality Inn & SuitesResponded November 15, 2017

Dear Valued Guest, We are so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping and front desk procedures. My staff and I reviewed each of your comments and have taken appropriate action...More

Reviewed September 14, 2017 via mobile

I have been in many inns in orlando and many other destinations where inns are the most popular option to stay but I never got a room as dirtiest as the one we got in this place. the door lock was broken , there were...More

Thank Jose M
Response from MasterkeyHospitality, Hotel Marketing Agency at Quality Inn & SuitesResponded November 15, 2017

Dear Jose, Thank you for your review. I sincerely apologize that we failed to meet your expectations on your recent stay with us. I will address all the negative aspects of your stay with my housekeeping and front desk staff to ensure that these events...More

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About
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Breakfast Available
Meeting Rooms
Dry Cleaning
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
$52 - $75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
$52 - $75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (24)
Room & Suite (18)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (27)
Business Center & Event Rooms (1)
Questions & Answers
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Jeannie W
February 22, 2017|
Answer
Response from John J | Reviewed this property |
They have remodeled
0
Votes
Room Tips
"Use another hotel, priceline advertised this hotel as 3-star but it is only 2 star"
Read review
"Do not stay here!"
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"Convenient ground-floor external room with parking space."
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"stay away from rooms 214, 248, 250 and 144"
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