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Promenade Hotel Tawau

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Traveler (282)
Room & Suite (147)
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About

Location
Cleanliness
Service
Value
Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
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Special Rate:Best Rate - Book Direct

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173Reviews
320Photos
1Q+A
26Room tips
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Popular mentions
+4
we just walk in and they gave us a reasonable Borneo Rate for good room - after visiting and looking at 4 rooms, we finally good a very nice junior suite for good price, they even, and this shows them honesty to travellers, reduced the rate after we already agreed to to room -
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Response from promenadehotels, Group Director of Sales & Marketing at Promenade Hotel Tawau
Responded 1 week ago
Dear Juergen P, Thank you for staying at Promenade Hotel Tawau recently. Thank you for your compliments on our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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+12
THE HOTELS DESCRIPTIONS; Hotel name : Promenade Hotel, Tawau, Sabah. Date check in : January 02, 2019 (Wednesday) Date check out : January 03,2019 (Thursday). Duration stay : 02 Days & 01 Nights. Room number : 1109. Room rates : MYR160.00 (including breakfast for 1 person only)
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Response from promenadehotels, Group Director of Sales & Marketing at Promenade Hotel Tawau
Responded Jan 24, 2019
Dear Marsid, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your compliments and constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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Was in Tawau for a couple of stays. Its a convenient hotel to stay for business. Satisfactory 3 star hotel with basic amenities. Gym equipments aplenty but the carpet and glass windows need maintenance. Breakfast ok but I would recommend one to venture out for
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Response from promenadehotels, Group Director of Sales & Marketing at Promenade Hotel Tawau
Responded Dec 19, 2018
Dear CK_Den, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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Purpose of stay: Attending a function. Our room: Superior with Breakfast. Pros: 1. Good check-in process. The staffs here were very attentive and friendly. 2. Room design was okay. 3. Parking lots are plentiful as this hotel interconnects with Eastern Shopping Mall. 4.
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Response from promenadehotels, Group Director of Sales & Marketing at Promenade Hotel Tawau
Responded Dec 18, 2018
Dear MoFaz K, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and room amenities. Thank you for your compliments on our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as it is affixed to the largest shopping mall in Tawau. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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I was involved with the Pacific Partnership 2018 with the USN. We stayed at the Promenade Tawau. Rooms are ok but a little run down. Hot water for showers, especially in the early mornings were quite frustrating coz sometimes it was hot and sometimes it was warm. Breakfast was
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Response from promenadehotels, Group Director of Sales & Marketing at Promenade Hotel Tawau
Responded Dec 18, 2018
Dear Shazlana, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your compliments and constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
Read more
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morning view was great
view from our room was Tawau centre - very nice
nice rooms
spacious - but check cleanliness
Toilet
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12345630
Got swimming pool?
They don't have swimming pool inside the building but visitors can use the swimming pool located at the apartment building behind the hotel.
0 votes
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"junior suite"
"The reception give me the free door gift during check in, & The supermarket just at the ground floor and same building with the hotel."
"High floor room are preferred as it will be quieter considering the noise of traffic nearby."
"nearest to the lift"
"As high as possible to avoid hearing motorbike noises at night"
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123456
PRICE RANGE
$33 - $59 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahTawau DivisionTawau
NUMBER OF ROOMS
178
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