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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

#12 of 35 Hotels in Valdosta
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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180 Reviews from our TripAdvisor Community

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Showing 180: English reviews
St. Petersburg, Florida, USA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The hotel was clean. The area was safe. The bed was comfortable. The towels were fluffy. The staff was very friendly. The employee working in the breakfast area was very nice. I think if you stay at this hotel, you will not be disappointed.

Helpful?
Thank JoyceRDH
outside Atlanta, GA
Level Contributor
163 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A good place to stay, especially between Atlanta and Orlando. The complimentary breakfast is wide ranging and they have an automatic pancake machine that is pretty cool. We stayed in room 119, which was ground floor and literally right across the hall from the business center and the breakfast area, but it is very quiet and we weren't bothered at... More 

Helpful?
Thank wrensaver
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

It was a pleasure to serve you and your family on your way to Orlando, and we thank you for choosing to stay with us and for sharing your feedback! I am sorry that you were not happy with the layout of your room, though. Many of our rooms are designed to be more than a traditional hotel room by... More 

Lake Alfred, Florida
Level Contributor
115 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Due to rain storm we stopped on our return trip home and stayed the night. I made a reservation reward night via cell phone app when we were just an exit away. They had it ready when we got there. The females behind the desk were extremely nice and helpful. The room was very nice. The a/c does not run... More 

Helpful?
Thank xangotraveler
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for stopping by our Valdosta Holiday Inn Express to stay out of the weather during your travels! It was a pleasure to serve you, but I am sorry for the issue you experienced with the air conditioner. It should indeed have been able to have the fan constantly on, and I will have our maintenance team inspect the... More 

Level Contributor
9 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very friendly upon arrival. Although our room wasn't ready when we arrive the made sure that it was being clean immediately. They did everything to accommodate our needs due to us traveling with my elderly mother. The room was very clean. The beds were comfortable and the bathroom was huge. Loved the shower. Due to the horrible... More 

Helpful?
Thank Sharika D
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Sharika, We were honored to be a small part of your son's birthday trip, and we thank you for choosing to spend that special occasion at our Holiday Inn Express! Thank, you, as well, for sharing your great comments about our staff. Please come back and see us again anytime your travels bring you to Valdosta! All the best, Ty... More 

Dayton, Ohio
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 17, 2016 via mobile

Wi fi was accessible on fourth floor but unable to have a consistent connection. Please keep that in mind and heed the warning. Holiday Inn Express management, please address this issue and resolve as soon as possible. Other than the wi-fi issue, everything else was great.

Helpful?
Thank Robbyals
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Robby, We hear you loud and clear and are actually just completing a total overhaul of our entire Wi-Fi system! I am very sorry for the inconvenience, though, and I can assure you it will be fully functioning the next time you stop by. Thank you for staying with us, and I do hope we have another opportunity to serve... More 

Cornelia, Georgia
Level Contributor
308 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
5 of 5 stars Reviewed June 2, 2016

Valdosta is the halfway point on our journey to Orlando and where we usually spend the night. We discovered this wonderful location and find it convenient, clean and comfortable. The breakfast can't be beat and the employees are helpful. You can count on a friendly welcome from Cat at the front desk. Good restaurants nearby for a tasty evening meal... More 

Helpful?
Thank MissDixieDelight
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Miss Dixie, It is always a pleasure to welcome you back to our Holiday Inn Express when you stop in Valdosta, and we thank you for continuing to make us a part of your travels! We are already looking forward to welcoming you back on your next journey. Our very best, Ty O'Steen General Manager More 

St. Petersburg, Florida
Level Contributor
20 reviews
1 of 5 stars Reviewed May 21, 2016

This location does not live up to the standards for Holiday Inn Express. Needs to be cleaned on a much better basis. Once you get past the lobby the cleaning goes down hill fast. Room carpets having not seen a good cleaning in a very long time. Save your money.

Helpful?
Thank tonybrico
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Tony, I am very disappointed to read your comments and learn that we fell well short of your expectations. Although we usually receive very positive feedback about our cleanliness, I am sorry that we did not present an immaculate hotel the night of your stay. I am reviewing your input with our staff and working to determine why we did... More 

Knoxville
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 2, 2016 via mobile

As with most holiday inn expresses the room was clean and well furnished. Breakfast was good and I did not hear any of my neighbors the entire time I was in my room. Would highly recommend. When I was there in April 2016 on a Sunday night the place was not busy. I enjoyed breakfast by myself the next morning.

Helpful?
Thank ToddMcfly
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Todd, We are so glad you had a great stay at our Holiday Inn Express in Valdosta, and we thank you for your great recommendation! Please do come back and see us again anytime your travels bring you our way. Our very best, Ty O'Steen General Manager More 

Savannah, Georgia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 25, 2016

I spent the night here on business. The workout room was nicer than most. The pool was outside and looked nice. The dinning area is enclosed which I do not care for. Breakfast was as it always is but not cooked well. The eggs were hard and bacon over done. Could have been better. Room was clean and bed comfortable.... More 

Helpful?
Thank S692PCleslief
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for staying at our Holiday Inn Express! Although it is great to know you enjoyed our workout room and hotel, I am very sorry that our breakfast was off the mark a bit. We have already made some adjustments, and I expect you will have a much more satisfying morning should we have another opportunity to serve you.... More 

Ardmore, Tennessee
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 22, 2016 via mobile

I just needed a place to stay for the evening. Also a place to do some computer work. Loved the room. The desk wasn't right in front of the AC unit. To keep the room cool, I didn't need to freeze to do it. The shining light of the stay was the wonderful lady taking care of breakfast. Jennifer greated... More 

Helpful?
Thank Don P
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Don, It is great to know you loved your room at our Holiday Inn Express, but it is wonderful to know how much you enjoyed your breakfast service! I will certainly share your comments with Jennifer, and she will be delighted that her efforts made such a great impact. We look forward to seeing you again, and we thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites in Valdosta, GA is your home away from home. We invite you to experience the friendliness of our staff and greatness of a fine Valdosta hotel. We are also nearby historic downtown, Valdosta State University(VSU), Rainwater Conference Center, Moody Air Force Base and Valdosta Regional Airport. Close attractions include Wild Adventures, Valdosta Colonial Mall and area Cinemas. You ll find comfort and friendly hospitality at one of the most convenient locations in Valdosta. The new Holiday Inn Express & Suites Valdosta Colonial Mall are waiting for you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Address: 1330 N Saint Augustine Rd, Valdosta, GA 31601-3536
Location: United States > Georgia > Valdosta
Price Range: $108 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Valdosta West - Mall Area 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Valdosta West - Mall Area
Holiday Inn Express Valdosta
Hotel Style:
#9 Family Hotel in Valdosta
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