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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

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#13 of 33 Hotels in Valdosta
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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201 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Santa Fe, New Mexico
Reviewed 1 week ago

We fell in love with Holiday Inn Express hotels several years ago when we traveled out west. Those hotels seemed new and comfortable or completely remodeled. Unfortunately, the further east we go the more the hotel quality seems to suffer. This hotel was an older property. It just needs updating. Also, there was no mattress pad on the bed and...

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Helpful?
1Thank trailman1943
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for stopping by our hotel during your travels to Valdosta. I am disappointed to learn that we did not impress you, though, and I apologize for not presenting the same updated feeling you've come to experience within our brand. We work hard to provide a fresh, clean and updated property, and I will make sure we increase those...

Cornelia, Georgia
Reviewed 2 weeks ago

We stop here when we are on our way to Florida. There is always a friendly greeting, clean and comfortable room, and excellent breakfast. Book early if you know this location is a convenient stop on your trip.

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Helpful?
Thank MissDixieDelight
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Miss Dixie -- We continue to be honored to serve you every time you pass our way, and we thank you for allowing us to host you when you pass through Valdosta. Thank you for sharing your comments, and look forward to serving you again at our Holiday Inn Express! Our fondest regards -- Ty O'Steen, General Manager

Saint Louis MO
Reviewed 3 weeks ago

This hotel was very nice. We booked the jacuzzi king which was great after a long day on the road. Our room was clean and well stocked with towels. The only downside of this place is that it's very close to the highway. They provideo ear plugs which we did not need. There are a number of restaurant choices in...

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Helpful?
Thank Debi57SaintLouisMO
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Debi -- Thank you for choosing to get some rest at our Valdosta Holiday Inn Express after your long day on the road. It was our pleasure to serve you, and we invite you to come back anytime you head our way! Warm regards -- Ty O'Steen, General Manager

Reviewed 3 weeks ago via mobile

We've always had good luck with Holiday Inn and this location was no exception. Nice soft beds, lots of pillows, and a good complimentary hot breakfast. The free WiFi and HBO is always a plus. Water is very soft. My only warning is to request a room that isn't on the fourth floor. Their giant spotlights shine right in the...

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Helpful?
1Thank Amber H
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Amber -- It is wonderful to know our Holiday Inn Express met your expectations, and we thank you for staying with us! We'll work on the lights, and I am sorry that they were a bit bright for you. Please come back and see us again anytime Valdosta is a part of your travel plans! All the best -- Ty...

Atlanta, Georgia
Reviewed December 21, 2016

Got two flat tires driving down 75 headed to this property past the cancellation cut off and they let me cancel with no fee without even a hesitation. Only silver lining of a terrible night so really really appreciated it.

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Helpful?
1Thank Shep0116
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Shep, We're sorry that you had the flat tires and rough night and wish you could have made it here so we could have done more to make it better. Please stop by our Holiday Inn Express the next time you pass through Valdosta! Our very best, Ty O'Steen General Manager

Herrin, Illinois
Reviewed December 13, 2016

Location is convenient. Room was very clean and well stocked. Front desk service very friendly and efficient. Breakfast was very good with great and fresh selection and breakfast person was an exceptionally friendly lady.

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Helpful?
1Thank mw5five
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for spending the evening with us at our Holiday Inn Express! We are very happy to know you enjoyed our front desk team and our breakfast staff as well, and we invite you to come back anytime you come to Valdosta. Thank you again! Ty O'Steen General Manager

Cleveland, Tennessee
Reviewed December 10, 2016 via mobile

Nice hotel with a good staff. The hotel is clean and easy to find. Breakfast room is inviting looking. Easy check in and Cat was very helpful answering questions and humorous. Even though the hotel is full it is very quiet.

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Helpful?
Thank Carmie60
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Carmie, We are delighted that you appreciated Cat and her efforts to make your stay a great experience! Thank you for choosing to stay at our Holiday Inn Express while you were in Valdosta. Please come back and visit us again! Happy Holidays, Ty O'Steen General Manager

Reviewed November 23, 2016 via mobile

My husband and I recently stayed at this Holiday Inn Express in Valdosta, GA for my birthday. He mentioned to the staff that it was my birthday. Every staff member we came in contact with made my day so special! I was wished a happy birthday at the front desk; by a housekeeping staff member; by an executive staff member...

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Helpful?
Thank Reallyreally1
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

It was a delight for us to be able to help celebrate your birthday! Thanks to you and your husband for choosing to spend some of your special day at our Valdosta Holiday Inn Express. We hope to serve you again soon! Happy Birthday! Ty O'Steen General Manager

Florida
Reviewed November 23, 2016

If you are looking for a place to stay off of I-75 and you are in the area this is a nice hotel, with a basic free breakfast, remember the breakfast is free, so enjoy it and don't complain about it. The room was clean, fresh and comfortable. The shower was okay, plenty of hot water but water pressure was...

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Helpful?
Thank Chef2017
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Chef, Thank you for staying at our Holiday Inn Express while you were traveling through Valdosta, and thank you for sharing your recommendation! I will have our maintenance team research the water pressure issue you noticed immediately, and we should have it in great shape the next time you pass our way. Thank you again! Ty O'Steen General Manager

Reviewed November 2, 2016

We were just passing through and needed a place to sleep for a couple hours. The room was nice. Loved that each person had a choice of soft and firm pillow and they were marked. The room had a Keurig coffee maker in the room. Didn't care for the coffee that they had though. We left before breakfast was served,...

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Helpful?
Thank Dwkerux
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Although it was great to serve you, we wish you could have stayed a bit longer! Thank you for spending a few hours at our Holiday Inn Express in Valdosta, though. We are happy to know you enjoyed our pillows and glad our morning coffee and breakfast items started the rest of your trip well. Please come back again! Hospitably,...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites in Valdosta, GA is your home away from home. We invite you to experience the friendliness of our staff and greatness of a fine Valdosta hotel. We are also nearby historic downtown, Valdosta State University(VSU), Rainwater Conference Center, Moody Air Force Base and Valdosta Regional Airport. Close attractions include Wild Adventures, Valdosta Colonial Mall and area Cinemas. You ll find comfort and friendly hospitality at one of the most convenient locations in Valdosta. The new Holiday Inn Express & Suites Valdosta Colonial Mall are waiting for you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Address: 1330 N Saint Augustine Rd, Valdosta, GA 31601-3536
Location: United States > Georgia > Valdosta
Price Range: $107 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Valdosta West - Mall Area 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Valdosta West - Mall Area
Holiday Inn Express Valdosta
Hotel Style:
#9 Family Hotel in Valdosta
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and other travelers.
1 question
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Dunlap, Tennessee
5 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very close to I75 but all rooms we have had in the past have been quiet”
 of 5 bubbles MissDixieDelight, 2 weeks ago | Read review
“The next exit south off the Interstate are less expensive hotels that have good ratings.”
 of 5 bubbles Dwkerux , Nov 2, 2016 | Read review
“All rooms are great!”
 of 5 bubbles 514erniep, Sep 23, 2016 | Read review
“We like upper floors with a town view; never had a noise problem”
 of 5 bubbles MissDixieDelight, Jun 2, 2016 | Read review
“I was on the 4th floor facing the highway.”
 of 5 bubbles NJBarrett, Apr 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question