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Comfort Suites Northlake

19 reviews
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Traveler (9)
Room & Suite (7)
Dining (3)
Overview
  • Excellent10%
  • Very good10%
  • Average26%
  • Poor21%
  • Terrible33%
Nov 14, 2017
“You get what you pay for!!”
Nov 13, 2017
“It's ok.”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Comfort Suites Northlake
Special Offer: Choice Privileges Points
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (19)Write a Review
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Hotel's Favorite
Reviewed December 8, 2017 via mobile

We have started staying at comfort suites in 3 locations recently and really like them..the rooms are nice and clean..the hot breakfast is pretty good and the place is clean. Our given room was very small and not what I chose online as I reserved...More

Thank chrisstirose0608
Response from Byron K, Manager at Comfort Suites NorthlakeResponded 2 weeks ago

Thank you for taking time to write a review for our hotel. I want to apologize for the problem you had with the Internet. We recently upgraded our Internet service. I will contact our provider to make sure there are no issues with the upgrade...More

Reviewed November 22, 2017

First off never stayed here, I mistakenly booked this Comfort Suites Northlake located in Georgia. I was booking in Charlotte NC that carries the exact same name Comfort Suites Northlake, the manager refuses to talk to me and refuses to cancel the reservation. With that...More

Thank stump864
Response from Byron K, Manager at Comfort Suites NorthlakeResponded 2 weeks ago

Thank you for sharing your comments with us. I am sorry about the issue you had with your reservations. There are some reservations that cannot be cancelled based upon how you booked it. If you called Choice Hotels and they could not resolve your issue...More

Reviewed November 14, 2017

It was after 1am when me and my son arrived from traveling all day. We were tired and grouchy and the 1st thing a 13yr old is going to do is try the internet. Internet barely worked for my son's phone and not at all...More

Thank Joi711
Response from Byron K, Manager at Comfort Suites NorthlakeResponded 2 weeks ago

We appreciate your comments about your stay with us. I am sorry about the issue you had with the Internet. I will call our Internet provider to make sure there are no issues with the recent upgrade. Also, I am sorry you had an issue...More

Reviewed November 13, 2017 via mobile

I enjoyed my stay overall, but certain things I think the hotel should really work on. I had two visits from building maintenance, one about a concern I didn't call about and one about a routine maintenance thing (that they couldn't do while I wasn't...More

Thank Stan C
Response from Byron K, Manager at Comfort Suites NorthlakeResponded 2 weeks ago

Thank you for staying with us and writing a review. I apologize for any inconvenience you had with maintenance. If there was an issue that potentially could have affected your room, our maintenance staff would need access to prevent any issues from occurring. I am...More

Reviewed October 21, 2017 via mobile

Opened up the sofa sleeper it had a false nail in it also had an Orange M&M in it, the headboard had 2 hand prints on it the carpet badly needed shampooed as well the carpet was not vacuumed in the corner. Came for breakfast...More

Thank Jaimati P
Response from Byron K, Manager at Comfort Suites NorthlakeResponded 2 weeks ago

Thank you for taking time to write a review of your stay with us. We accommodate many guests each day and strive to provide excellent service. It is disappointing to learn you were not happy with your stay. I am sorry your suite was not...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$78 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$78 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (9)
Room & Suite (7)
Dining (3)
Hotel & Grounds (17)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Better quality across the interstate"
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"If you need internet, choose a low floor."
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"We picked a corner room, as the windows provide plenty of natural light."
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