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Holiday Inn Express Atlanta Galleria Ballpark Area

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Traveler (46)
Room & Suite (43)
Dining (14)
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Overview
  • Excellent57%
  • Very good28%
  • Average8%
  • Poor3%
  • Terrible4%
Travelers talk about
“stayed here”(23 reviews)
“hi express”(5 reviews)
“front desk”(27 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (173)
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Traveler rating
97
45
14
6
7
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97
45
14
6
7
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All reviewsstayed herehi expressfront deskroom was cleanawesome hotelfriendly smilecinnamon bunsvanity sinkemily jomeditation roompancake machinesleep qualityhotel is moderntight fitawesome staffeasy accessthe breakfast area
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1 - 5 of 169 reviews
Reviewed 4 days ago via mobile

Very clean and nice hotel. Front desk ladies were some of the friendliest people you ever want to meet. Room smelled clean and was spotless. The only complaint was with the breakfast items. Taste and temperature were poor. Also , it would be nice to...More

Thank TNMom37027
Response from FrontDesk_GM, General Manager at Holiday Inn Express Atlanta Galleria Ballpark AreaResponded 2 days ago

We're delighted by your positive rating of Holiday Inn Express Atlanta-Galleria Ballpark! It was our pleasure to be a part of your birthday celebration. We're so happy that you enjoyed our excellent front desk service and immaculate, freshly scented accommodations. Your comments about breakfast will...More

Hotel's Favorite
Reviewed January 27, 2018

This location is always clean , We love coming here. The customer service by far is the best!!. I would like to let MR. Ezell , know that he has am awesome staff. Zach is so professional, he is such a nice guy. Ms Vernell...More

Thank Sonyapreston
Response from FrontDesk_GM, General Manager at Holiday Inn Express Atlanta Galleria Ballpark AreaResponded January 29, 2018

We are so happy to read your review! Thank you for your incredibly kind and thoughtful words for our team. It is wonderful to have made such an enduring positive impression and your personal recognition of so many members of our staff is a real...More

Reviewed 1 week ago via mobile

Another hotel in Atlanta lost our reservation, so we ended up at Holiday Inn Express in desperation. It turned out to be a blessing. Beautiful hotel with excellent customer service. Kasey was at the front desk every day we were there and she was beyond...More

Thank diannaskoz
Response from FrontDesk_GM, General Manager at Holiday Inn Express Atlanta Galleria Ballpark AreaResponded 1 week ago

Dear Dianna, It was a treat to have you! Thank you so much for sharing your wonderful feedback. Here at Holiday Inn Express Atlanta-Galleria Ballpark, we believe that caring, personal service makes all the difference. Kasey will be so thrilled to have made a wonderful...More

Reviewed 2 weeks ago

Sabra at the front desk was super! She was very friendly and greeted me with the acknowledgement of being an IHG club member--something that is very nice. She made eye contact and greeted me each time I passed to ensure that I was enjoying my...More

Thank Kelley S
Response from FrontDesk_GM, General Manager at Holiday Inn Express Atlanta Galleria Ballpark AreaResponded 1 week ago

Dear Kelley, We appreciate your loyalty to the IHG brand, and we are proud to know that our team welcomed you as an IHG Rewards Club member. Sabra and our whole team are proud to hear that they provided you with outstanding customer service during...More

Reviewed 2 weeks ago

Stayed here recently on a business trip and immediately after checking in I knew i wanted to check out. I could not find another hotel the same night through my company's travel site so decided to stay the night and tough it out since I...More

Thank Mrodz27
Response from FrontDesk_GM, General Manager at Holiday Inn Express Atlanta Galleria Ballpark AreaResponded 2 weeks ago

Thank you for leaving us a review, we hope your business trip was successful, and you enjoyed your time in the area. We are very sorry to hear about the issue with the ants and the overall quality of your room. Although these conditions are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$168 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$168 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (46)
Room & Suite (43)
Dining (14)
Pool & Beach (4)
Business Center & Event Rooms (3)
Questions & Answers
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Thevina01
April 8, 2016|
AnswerShow all 4 answers
Response from Brandon M | Reviewed this property |
It was just fine. I prefer more high pressure but it did the job.
0
Votes
Room Tips
"Use the App"
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"Top floors always seem to be quieter as no one is above you"
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"always get a high floor."
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"We love King bedrooms no matter where they are"
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