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Holiday Inn Express Atlanta Galleria - Ballpark Area

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2855 Spring Hill Pkwy SE, Smyrna, GA 30080-3002
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Traveler (59)
Room & Suite (22)
Dining (15)
Certificate of Excellence

About

#3 of 12 hotels in Smyrna
Location
Cleanliness
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Value
Certificate of Excellence
The Holiday Inn Express Atlanta Galleria - Ballpark Area hotel is nestled in the bustling Cobb Galleria and Cumberland Area of Smyrna, just a short walk to the new Suntrust Park (Atlanta Braves Stadium opening 2017) and 10 miles northwest of Downtown Atlanta. The hotel is surrounded by several office towers that house such major companies like Home Depot, IBM, Lockheed Martin and RaceTrac. Just a mile away is Cobb Galleria Centre, a world class convention center adjacent to the Cobb Energy Centre featuring concerts, comedy shows, opera, and ballet. Shopping can be found half a mile away at Cumberland Mall. From a quick meal to a sophisticated dining experience in Atlanta, these can be found nearby our Holiday Inn Express Atlanta Galleria - Ballpark Area hotel. Atlanta’s hottest attractions such as the Georgia Aquarium, World of Coca-Cola, Centennial Olympic Park, Six Flags over Georgia, and White Water Park are minutes from the hotel. After a day of business or adventure, the Holiday Inn Express Atlanta Galleria - Ballpark Area hotel has first class amenities awaiting our guests like elegantly appointed guest rooms, free high-speed Internet, free hot breakfast buffet, seasonal outdoor pool, flexible meeting space, business center, sundry shop, an expanded fitness center with next generation equipment and a private yoga area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Shuttle bus service
Business Center with Internet Access
Secured parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Meeting rooms
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Hotel links
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218Reviews5Q+A35Room tips
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Popular mentions
Just off Rt 285 & 8 north of Atlanta. Room was very clean but desk lighting was not bright along with rest of lighting in room...just darker than most. There were bright led lights at bed for reading purposes. Terrific walk-in shower, very comfortable bed, safe in room, counter, small vanity separate outside room where shower and commode was located. Very nice hot breakfast with pancakes, turkey sausage, fresh fruit at 6am, love early so I can get to my first appointment early, Kathy, breakfast hostess was very fast and friendly; ample parking.
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Response from GM_Front_Desk, General Manager at Holiday Inn Express Atlanta Galleria - Ballpark Area
Responded Mar 11, 2020
Dear Lyn, It's always a pleasure hearing from our guests. We're glad our clean, comfortable rooms provided you with the ideal place to rest and that our tasty breakfast menu was to your liking. Please accept our apologies, however, for any issues with the lighting. We'll pass your comments along to our staff for further review, and we invite you to stay with us again the next time you're in town.
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I was highly impressed by this hotel and ALL of the staff. Thank you: Patrick, Marlen, Quitta, Kay, Angela and Jennifer! You made our trip a happy one with your friendliness. You will not be sorry you booked with these guys, from the smiles at front desk, the courtesy while parking your car, to the sweet and energetic breakfast staff. They go above and beyond.
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Response from GM_Front_Desk, General Manager at Holiday Inn Express Atlanta Galleria - Ballpark Area
Responded Feb 13, 2020
Dear Wendi, It is delightful to hear that you had an enjoyable stay with us at Holiday Inn Express Atlanta-Galleria Ballpark. We feel proud that our excellent staff added to your memorable experience. We'd be happy to pass along your kind words to the members of our team. We look forward to sharing another exceptional experience when your travels bring you back our way!
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The African american Manager (sorry didnt catch her name) had one of the worse attitudes that I have ever seen. A very loud security guard was in the lobby who was bordering on harrasment before she got there. They also have BED BUGS. This hotel is at the heart of the city and NEEDS NEW MANGEMENT ASAP!!! I hope that cooperate will step in and pay attention to theses reveiews.
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Response from GM_Front_Desk, General Manager at Holiday Inn Express Atlanta Galleria - Ballpark Area
Responded Feb 6, 2020
Thank you for your feedback. It is unfortunate that you encountered unwanted guests while you were with us. Reports of this nature are taken seriously, and we have asked our pest control team to make an extra trip out to the property to ensure everything is as it should be. We have also discussed your remarks with our team so we can ensure we are delivering our best service. It would be an honor to make it up to you the next time you're visiting the area.
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I travel a lot, love IHG and don’t usually have that many complaints… But as soon as I laid on the bed and this screeching sound came from the bed frame, I was like what the heck. Seriously I’ve never heard this before, it was only an issue if you moved, even slightly. I picked this hotel as it was close to a meeting, probably wouldn’t stay again.
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Response from GM_Front_Desk, General Manager at Holiday Inn Express Atlanta Galleria - Ballpark Area
Responded Jan 28, 2020
We appreciate you choosing our property for lodging during your meeting. It's unfortunate to hear about the bed frame, and we hope you let our front desk team know, giving us a chance to make it right. Meanwhile, we will have a team member check for any repairs. Thank you for the valuable feedback so we can improve for future stays.
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The management of this hotel knowingly allows a local man to sit in the hotel lobby, falsely presenting himself to be a security guard. This man asked for my personal information, including my room number, and became agitated when I questioned him. He said, "Ma'am, let me do my job." - The hotel general manager paid for me to stay at a different hotel for the night. She wasn't terribly pleasant and she was fully aware of this man in the lobby. It's both appalling and scary. 5 stars for the front desk staff. The hotel environment was pleasant with nice amenities. I will not stay there again nor would I recommend this hotel.
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Response from GM_Front_Desk, General Manager at Holiday Inn Express Atlanta Galleria - Ballpark Area
Responded Jan 15, 2020
Dear Alisa, We take guest safety very seriously, so your comments are alarming. We will readdress your concerns with our team to get a better understanding of the situation. Given the opportunity, we would like to change your perceptions during your next visit to the area, and we wish you safe and happy travels along your way.
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Previous
PRICE RANGE
$96 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cobb galleria hotel smyrna, holiday inn smyrna, holiday inn express smyrna, smyrna holiday inn
FORMERLY KNOWN AS
Cobb Galleria Inn
LOCATION
United StatesGeorgiaSmyrna
NUMBER OF ROOMS
139
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Holiday Inn Express Atlanta Galleria - Ballpark Area
Which popular attractions are close to Holiday Inn Express Atlanta Galleria - Ballpark Area?
Nearby attractions include iFLY Indoor Skydiving - Atlanta (0.2 miles), Silver Comet Trail (0.2 miles), and Maduro Cigars (0.08 miles).
What are some of the property amenities at Holiday Inn Express Atlanta Galleria - Ballpark Area?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Atlanta Galleria - Ballpark Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Atlanta Galleria - Ballpark Area?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Atlanta Galleria - Ballpark Area?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express Atlanta Galleria - Ballpark Area?
Conveniently located restaurants include Kuroshio Sushi Bar and Grille, Minato Japanese Restaurant, and Carrabba's Italian Grill.
Are there opportunities to exercise at Holiday Inn Express Atlanta Galleria - Ballpark Area?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Atlanta Galleria - Ballpark Area?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Atlanta Galleria - Ballpark Area offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express Atlanta Galleria - Ballpark Area?
Many travelers enjoy visiting Plum Orchard Mansion (1.8 miles).
Is Holiday Inn Express Atlanta Galleria - Ballpark Area accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.