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Comfort Inn & Suites Smyrna

#5 of 13 Hotels in Smyrna
Certificate of Excellence
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2221 Corporate Plaza Parkway, Smyrna, GA 30080 (Formerly The Inn and Suites at Galleria, a Rodeway Inn & Suites)
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131 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Our room was a standard 2 bed room; it was nice and clean upon arrival. Our AC had gone out upon arriving back to the room on the 2nd day, but the on duty manager worked quickly to get us into a new room with no issues. The breakfast was good. The staff was fantastic, very friendly. We will definitely... More 

Helpful?
Thank Linda E
Richmond, Virginia
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed one night at this hotel on our way south. The room was nice and relatively clean (stain on towel and carpet not vacuumed well). The breakfast was well stocked and attendant was pleasant. The hotel was difficult to find - we didn't see a sign for the hotel and ended up at a very sketchy looking hotel which... More 

Helpful?
Thank travelbuff0701
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thank you for your comments. I will use your observations, with our staff, to ensure we are extending the best stay possible for you, our valued guest. Best Regards and Safe Travels!! More 

Bakersville, North Carolina
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is my go to when in Atlanta. I always stay here. Great staff starting with the GM, desk employees, housekeeping and everyone concerned. They will go out of their way to make you happy. Great morning breakfast. One thing, not a deal breaker, they need more ice machines, like on each floor.

Helpful?
Thank marynbob2016
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thanks so much for your observations and comments. We really appreciate when you let us know how your experience was with us. I use your comments as sort of a compass to let us know that we are indeed aimed in the right direction and affording the stay experience which you so well deserve. Again, many thanks for the comments... More 

Kleve, Germany
Level Contributor
97 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Reviewed some of the bad comments here and can not confirm those. I stayed here a few times and it was never a bad stay. It is a standard US hotel with standard rooms and nothing exciting. Breakfast was boring but not bad in quality. AirCo worked well, parking was free.

Helpful?
Thank 837svenb
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thanks for your comments. I am delighted that you have not had a bad stay here and have enjoyed your stay so much you have been coming back and stay with us. We are quite a good value when compared to the hotels 20 minutes away in Atlanta. Not only is the parking free, the WiFi, Cookies during the week,... More 

Lafayette, Indiana
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 31, 2016

We received a call from the hotel asking if we still wanted out room. Seems that they had overbooked and were looking for a way out of the situation. When we arrived, they attempted to charge me again for a prepaid room. Had to argue with them about it being prepaid before they finally looked it up and believed me.... More 

Helpful?
Thank RSAllen
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thank you for your observations and comments. Yes we are a popular location within the Atlanta area for many reasons and stay pretty busy. The most exciting reason is yet to come with the building of the new SunTrust Park, home of the MLB Atlanta Braves, which will open in 2017. When we do anticipate selling out, we indeed make... More 

Crestview, Florida
1 review
1 of 5 stars Reviewed May 9, 2016

I stayed (thankfully 1 night) at this hotel. I have used this hotel in the past. But this time at check in I was warned about a church service starting at 9pm (within 5 minutes of my arrival) and ending around 10pm. I was told if they were too loud to let the front desk know about it. Which I... More 

Helpful?
Thank kabob79
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thank you for taking the time to comment on your stay with us. I was also pleased that you did indeed extend your stay an additional night with us, this is always a good sign the guest is happy with their stay. I am proud of our Excellent Rating on both Trip Advisor and Choice Hotels especially in the areas... More 

Panama City Beach, Florida
1 review
5 of 5 stars Reviewed April 18, 2016 via mobile

I love this hotel. We have stayed here 3 time in a 5 month period. As always the rooms are wonderful and very clean. Everyone at the desk are always so nice. Breakfast is always great. They really treat you like family. I truly love this place and will alway be back.

Helpful?
Thank Mrs W
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

You have made my day Ms. W. I, and the staff, am delighted that you feel like family when you stay with us. We work hard to make sure we meet all of your expectations and the best compliment we can be paid is that you keep putting up with all the crazy road construction around us for the new... More 

Flippin, Arkansas
Level Contributor
70 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 2, 2016

Great location to visit downtown Atlanta. When we arrived toilet paper was in the commode and wouldn't flush down. The lady at the front desk was very nice and came up quickly with a plunger then returned with a spray bottle. One day my room didn't get cleaned and the next day, it wasn't cleaned again at about 6:30 at... More 

Helpful?
Thank BigGuy54
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thank you for your response. We cannot agree more about being in a great location. Our location will be even better when we are just minutes away from the new SunTrust Park (home of the new Atlanta Braves). Thanks for your comments about how your room was cleaned. For safety reasons, we do ask our guest to leave the room... More 

Atlanta
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 22, 2016

Overall I would give this location a B. Room was clean and furnished nicely but was showing a few worn spots. Lobby was nice. Halls were ok but not super clean. Breakfast was good, french toast sticks, eggs, cornbeef hash, muffins, cereal, yogurt, etc. Staff was super nice. We were here for just one night and for that it was... More 

Helpful?
Thank lidandskain
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thanks for taking time to comment on your stay with us. Yes, traffic is a bit of a bear in the area for the moment. With the new SunTrust Park complex being built right down the street from us, the area's changing infrastructure is a bit chaotic, but will certainly be worth the investment when it is all over and... More 

Winston Salem
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 13, 2016

The staff is extremely friendly and helpful. The rooms and very comfortable. The breakfast has a great selection of hot and cold items with staff member there to help guests find and prepare the items they want for breakfast.

Helpful?
Thank Husel E
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thanks for the kind comments. we do work hard offering you, our valued guest, the very best services and products ensuring you get the best experience possible to fiir your needs. We did just upgrade our breakfast selections and glad you like what we are doing. We also now offer a refreshing flavor infused water available in the lobby. Right... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guest rooms feature 40 inch flat screen TV, spacious work desk and ergonomic chair, fridge, microwave.Our bathrooms and wet bar have granite tops and the showers feature marble tile ... more   less 

Additional Information about Comfort Inn & Suites Smyrna

Address: 2221 Corporate Plaza Parkway, Smyrna, GA 30080 (Formerly The Inn and Suites at Galleria, a Rodeway Inn & Suites)
Location: United States > Georgia > Smyrna
Price Range: $102 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites Smyrna 2*
Number of rooms: 77
Reservation Options:
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Also Known As:
Magnuson Atlanta Smyrna
Best Western Smyrna
Magnuson Atlanta Hotel Smyrna
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