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...not only was service very poor, management did nothing when we shared our expedience. Spent $2,100 for one night, including $405 for the dinner in question, and all we remember is the poor service. Waiter was rude, inattentive and inaccurate. Had to ask multiple times...More
9 Thank stevetraveler7
Response from ScottSteilen, President and CEO at The Cloister at Sea IslandResponded 3 weeks ago
Please accept my apology for the situation you encountered. The service you received was not at all reflective of what we aim to provide for every guest. We clearly fell short of our goal and created an unfortunate and unsatisfactory experience for you. Our attempts...More
We have had the good fortune to be able to stay at several luxury properties but The Cloister represents the best each had to offer. I don't know where to start. The service is the best we have received. Every request is met with enthusiasm...More
We went for a birthday / anniversary weekend and enjoyed every minute. The hotel generously recognized both occasions with a special treat! Truly an experience where 'you get what you pay for'. We'll be back.
Great room, stayed at the the Beach Club, which meant that we had to either ask for ride to main hotel or a 5 to 10 minute walk. However, it is right on the beach. When we asked for a ride, never had more than...More
It simply doesn’t get any better. This is my favorite resort and probably my 6th time as a guest. The service, accommodations, pool, beach, food, the way they look after guests, the spa. No wonder my youngest asks, “Mommy, can we move here?”
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Center with Gym / Workout Room
$361 - $794 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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Response from LilCricket | Reviewed this property |
No. Everything is separate. Like $12 for a smoothie and $7 for a rice crispy treat. It is very expensive...but not so much that it impacted our trip bc I knew in advance how costly it all was, including activities. $500 for... More
No. Everything is separate. Like $12 for a smoothie and $7 for a rice crispy treat. It is very expensive...but not so much that it impacted our trip bc I knew in advance how costly it all was, including activities. $500 for fishing trip, $350 for sailing/shelling, $25 for bike rental.
Response from BeachGolfNC | Reviewed this property |
The resort can arrange all transportation for you...I'm flying into JAX at Xmas and renting a car...I find it easier, especially when I want to pickup and go........Xmas at Sea Island is a blast...especially New Years..
Response from ScottSteilen | Property representative |
Yes, child care is available. When you call to book your reservation, please just ask the reservation agent about how to make those arrangements. We look forward to having the three of you with us -- and Happy Anniversary... More
Yes, child care is available. When you call to book your reservation, please just ask the reservation agent about how to make those arrangements. We look forward to having the three of you with us -- and Happy Anniversary early.
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"We stayed in a condo and enjoyed the space. Easy access to pools and beach views."