Location, ambience , decor, & size all made my mini vacation a breath of fresh air. I love that its a boutique like hotel, its a lodge as it says, with only 15 room's & each one is more like a 1bedroom apt. W/a large.terrace . Ladonna the manager was very helpful, answered all questions i had, was knowledgeable of the area, and pleasant ! We will definitely return. Also they have a rooftop restaurant & bar, if you go make sure to ask for Joe, he's excellent !
First the room wasnt ready.. (4:30) we were sent to a room that wasnt made up yet.… then a plastic bag was found in corner… couldve been overall cleaner.. mold in shower.. lots of cracked tile.missing grout… the worst was the noise from the room above.. until 3AM!!!! Unacceptable rowdy.. cursing .. howling… no one on staff to regulate that! This place needs better staffing and vetting… the rowdy group was a bunch of young kids ….. we did get comped a drink for our troubles…which was a very poorly made oldfashioned. Sorry such a bad review.. but for all the places you could stay they should go out of their way a bit more…the place has of potential!
Excellent location! The best ocean view on the Saint Simons Island. Beautifully decorated and very clean rooms. We have stayed three times in the past two months and each stay the staff was very accommodating. We had two bathrooms that’s a plus! The rooftop bar has amazing views. If you are a spa goer, there is a day spa as well. I would recommend and will continue to visit.
Spacious and beautifully decorated. Limited number of rooms which I enjoyed not being on top of 100s of travelers and resort was quiet. Our room was on third floor and we had a view. The balcony was huge. We utilized it morning and evening. All light switches, you press and hold for the level of lighting you desire. We enjoyed having two bathrooms even though it was a one bedroom suite. Very short walk to the beach.
We stayed one night. Friendly staff. Check in was easy. Very clean and beds comfortable. There was a fridge and microwave in our room. The new coffee maker was great in the lobby. The location is excellent close to the shops and restaurants. I would definitely stay here again.
The Ocean Lodge Resort with its Spanish-Mediterranean style inside and out is one of the finest resorts we have ever stayed in! Our accommodations were in a premium suite for the 1st night on the 4th floor and the Penthouse suite on the 2nd night on the 5th floor. Both suites were large and of course the penthouse suite was even larger with a huge balcony with 2 sliding glass doors and an even better views to the neighborhood and the partial ocean view. All of the furnishings: couch, chairs, ottoman and bed was very comfortable with lovely high quality furnishings, art work, floor tile and woodwork! Loved the large full kitchen with eating island/bar in both suites that we stayed in. There were 2 tv’s in each suite, with one in the living room and one in the bedroom with streaming channels. Each suite we were in had 2 bathrooms; one bathroom had a shower and tub combo and the second bathroom had a shower with 2 shower heads styles to choose from; a hand-held and a stationary. Each bathroom had wonderful bottles of toiletries. The closet had an ironing board, a robe and slippers. Each suite also had a safe. There were no laundry facilities. We stayed on a Sunday and Monday the 1st week of May 2022 which was perfect since the 5th floor restaurant was closed on those days, therefore we had a very quiet stay, and was happy that we didn't have to hear any chatter coming from diners, plus the weather was perfect during our stay! The parking was free and is conveniently located on the 1st level of the resort with the elevator and luggage cart right there. The resort staff was very welcoming and accommodating! The resort is in a lovely neighborhood with a few minutes walk to the beach. The suites were very clean and we saw no bugs during our stay. We are extremely happy that we chose this beautiful property and will definitely plan on coming back to this lovely island and resort!…
WHAT A JOKE!!! SO DIRTY!!! and The GM will not return your calls or emails. I have tried at least 15 times! I want my money back. Dirty dishes in the dishwasher, fridge had all kinds of food all over it, floors were so dirty you had to leave your shoes on and these are just a few items. Could be such an awesome place I feel sorry for the owner picking such a BAD GM!!! You could at least call and give us a discount. The Restaurant charges $$$ for Frozen food!!! BAD BAD BAD...I do not write reviews unless I do not get a response from Management. What a beautiful Island with such a worthless Resort. Be ware it will happen to you! Stay was April 23, 2022. I have been trying every other day since we stayed to get this GM Erin to respond she simply will not, she does not care what kind of experience you have. They have their money.…
My husband and son were going to stay here for a golf tournament. There were bugs in one of the beds - we counted at least 6 of them. the toilet was not flushed and the bathroom s dirty. We tried to get help or a change of room and had to wait 45 minutes - no response. After that, we just left. We called for a refund and were denied. very rude management- disgusting place. I can not believe in covid times places are allowed to operate in this flithy manner
Overall, the location was great. We overall enjoyed our stay. The hotel offered nice things but wasn’t executed to its fullest potential. The rooms were spacious but the floors turned our feet black. The room was overall clean but the floors could use a deep cleaning. I didn’t feel comfortable with my toddler running around our room without shoes. The rooftop restaurant was nice but the servers were understaffed. They had reservations and staffed the whole area with two people. One of the staff was training of the two. Water in the lobby would be a nice touch with most people pretty active here.This place has a lot of potential but I won’t be back for the lack of execution. Hopefully, they can be better managed in the future…this place could really be awesome. We did appreciate the free parking.…
Terrible service! I was locked out of my room at 2:30a from a faulty door lock and was unable to get anyone from the hotel to return my calls even though they have an emergency answering service. I left 6 messages and ended up having to sleep in my car! The emergency phone message states that regular office hours are from 7am to 11p but no one showed up until 7:35a and hours later, no return call back from the on call staff. Plus the place is a dump - looks like appliances furniture and decorated from the 1980s - example a dark brown refrigerator that is very noisy. Shower leaks and who ever cleans the rooms leaves all the toilet seats up like someone just used it and forgot to close the lid. The front doors have weird funky combo locks that give little to no indication that you pressed the right code and the door handles feel like they are going to fall apart. I would steer clear of this place. Not as pictured or as promised.…
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