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Hampton Inn Rome

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21 Chateau Drive, Rome, GA 30161
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1 room 1 adult
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Hampton Inn Rome
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195 Reviews from our TripAdvisor Community

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Tuscaloosa, Alabama
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I drove from South Carolina and arrived very late. I had a business meeting the next morning. Somehow, my reservation wasn't confirmed in the Hampton Inn system; however, the manager was gracious and offered the room at the rate of the reservation I made through Hilton.com. He checked us in and in no time I was prepped... More 

Helpful?
Thank baronvonrichtoven
Jackson, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the beginning, check in to the check out, the staff here was so helpful and friendly, going beyond their duty to help us. We had a total of 9 family members stay, and all of us felt the staff here made our stay exceptional. From small children to seniors and some in between, we are all grateful.

Review collected in partnership with Hampton

Helpful?
Thank bigdalsgal
Enterprise, Alabama
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel is older, not clean, had security issues, and the breakfast was not good by any standards. The exterior doors would not lock and we did report this. The hotel is dated and the staff not very professional. There were issues with the fitness facility and machines not working.

Review collected in partnership with Hampton

Helpful?
Thank Darrell A
Lisa M, General Manager at Hampton Inn Rome, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our staff. We are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback... More 

Travelers are raving about these Rome hotels

Tallahassee, Florida
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Unless there is a significant improvement very soon, my family and I will never stay at this hotel again. The staff was incompetent, had extremely poor customer service skills, and one staff person overcharged us but provided us a receipt that reflected the opposite. There was no manager available throughout the stay for us to report problems to.

Review collected in partnership with Hampton

Helpful?
Thank paullk2015
Lawrenceville, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 8, 2015

We always have a positive experience with Hampton Inn, but this time the staff went out of their way to make our travel possible. My son and I were coming from opposite sides of Atlanta at different times of the day for a Music Conference. The staff walked us through the digital check-in and helped make our arrival smooth and... More 

Review collected in partnership with Hampton

Helpful?
Thank Erin L
peachtree City, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed December 2, 2015

Our experience started off GREAT at the desk! The front desk employees are well-trained and very friendly. Thank you! Now to the rest of our stay: Breakfast was cold. Room was in need of repair/upgrade. The molding around the baseboard was coming away from the wall, looked like it had water damage that was never repaired. The look of the... More 

Review collected in partnership with Hampton

Helpful?
Thank Mary W
Raleigh, North Carolina
Level Contributor
77 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed November 21, 2015

Not a lot to choose from in this town. This is the only chain that can really be trusted but don't expect too much. It is in need of some major renovations. Rooms are old and outdated but service is adequate.

Helpful?
Thank BigDaveB10
Greenville, United States
1 review
4 of 5 stars Reviewed November 20, 2015

Good Stay at the Rome Hampton Inn. I did not think there was going to be much around Rome, GA location wise; however, I was wrong. They have a beautiful downtown area with quite a few shops and restaurants.

Review collected in partnership with Hampton

Helpful?
Thank Richard P
Brisbane, Australia
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 10, 2015 via mobile

1 night stay. Room was clean, and as a king nonsmoking , was roomy. Reasonably well presented. There is no highway noise, however the pipes or something led was constantly bang which is annoying and disturbed sleep. Windows and doors let noise through. The breakfast was a standard motel breakfast but did have make yourself waffles. Fruit was available. Staff... More 

Helpful?
Thank Philipbneqld
Greenville, United States
2 reviews
4 of 5 stars Reviewed November 8, 2015

This hotel is located at the top of a hill just off highway 411 in Rome. I had a small suite and it was very nice. I have stayed in Hampton Inns all over the United States and this one is near the top of the list. I will be back next month and I hope to get he same... More 

Review collected in partnership with Hampton

Helpful?
Thank Walter M
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