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Baymont Inn & Suites East Rome

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Baymont Inn & Suites East Rome
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233 Reviews from our TripAdvisor Community

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Showing 231: English reviews
1 review
1 of 5 stars Reviewed 1 week ago

We were not sure how long we would be staying in room so we paid for room day by day. We stayed 3 nights. Hotel put 5 seperate holds on our check card, not one of the holds matched any of the three receipts we were given. The hold amounts were much higher amounts than receipt amounts. The are not... More 

Helpful?
Thank Nicole B

Travelers are raving about these Rome hotels

Douglasville, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Front desk clerk was very polite but way more interested in sitting outside smoking with friends than working the night desk. Our toilet did not flush. After getting having to get dressed and go to lobby at 11pm because no one answered phone, we were told they wouldn't do anything until after 10am. No plunger nothing. Gross!! So we had... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Kris G
BaymontEast, Front Office Manager at Baymont Inn & Suites East Rome, responded to this review

I want to apologize for the way you were treated by my front desk staff.. Thank you for taking the time to do the survey and bring these issue's to our attention. All of the issue's have been address and corrected. Thank you again for staying with us and we look forward to seeing you again.. Thank you again for... More 

Lawrencevville
1 review
4 of 5 stars Reviewed 2 weeks ago

I choose this hotel to stay while attending my sister's wedding. I had a wonderful stay. The breakfast was fantastic, hot with many choices. The lady that setup the breafast bar, her name is Dashada was very pleasant and friendly. The room was clean and fresh smelling when we arrived.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 934stephinem
Lisa M, General Manager at Baymont Inn & Suites East Rome, responded to this review

Thank you so much for taking the time to write a review for our property. I am so pleased to hear that you enjoyed your stay with us and we look forward to seeing you, again! More 

Danville, Alabama
2 reviews
4 of 5 stars Reviewed August 22, 2016

Vending & Ice Machines were all out of order. The breakfast menu items were of low quality and scanty selection. No coffee stirrers, creamer, sweetener in the room. Ask for your receipt upon check out.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank kristyg655
BaymontEast, Front Office Manager at Baymont Inn & Suites East Rome, responded to this review

Thank you for taking the time to complete the review. I do apologize your stay with us was not great. The issues you encountered during your stay have been properly taken care of, and are not usual service of our hotel. Our ice machine is now working and I have addressed the lack of condiments in the guest room with... More 

1 review
1 of 5 stars Reviewed July 30, 2016 via mobile

Front desk was not friendly at check in, it took 7 minutes to get checked in to the room and they didn't even ask for an ID at check in. I insisted that they look at my ID but the lady (who had no name tag) said "it's ok I trust you" Very unprofessional and I felt unsafe knowing they... More 

Helpful?
Thank Christyn P
BaymontEast, Front Office Manager at Baymont Inn & Suites East Rome, responded to this review

Thank you for your time in completing a review. Thank you for bringing these issues to my attention.I apologize for the lack of customer service you received during your stay with us. I assure you proper actions have been taken in our housekeeping and maintenance department to solve the issues. I also have spoke with front desk agents on the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites East Rome

Address: 21 Chateau Dr SE, Rome, GA 30161-7202 (Formerly Hampton Inn Rome)
Location: United States > Georgia > Rome
Price Range: $87 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites East Rome 2.5*
Number of rooms: 64
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Also Known As:
Hampton Inn Rome Hotel Rome
Rome Hampton Inn
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