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Baymont Inn & Suites East Rome

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Baymont Inn & Suites East Rome
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229 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Danville, Alabama
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Vending & Ice Machines were all out of order. The breakfast menu items were of low quality and scanty selection. No coffee stirrers, creamer, sweetener in the room. Ask for your receipt upon check out.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank kristyg655
BaymontEast, Front Office Manager at Baymont Inn & Suites East Rome, responded to this review

Thank you for taking the time to complete the review. I do apologize your stay with us was not great. The issues you encountered during your stay have been properly taken care of, and are not usual service of our hotel. Our ice machine is now working and I have addressed the lack of condiments in the guest room with... More 

Travelers are raving about these Rome hotels

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Front desk was not friendly at check in, it took 7 minutes to get checked in to the room and they didn't even ask for an ID at check in. I insisted that they look at my ID but the lady (who had no name tag) said "it's ok I trust you" Very unprofessional and I felt unsafe knowing they... More 

Helpful?
Thank Christyn P
BaymontEast, Front Office Manager at Baymont Inn & Suites East Rome, responded to this review

Thank you for your time in completing a review. Thank you for bringing these issues to my attention.I apologize for the lack of customer service you received during your stay with us. I assure you proper actions have been taken in our housekeeping and maintenance department to solve the issues. I also have spoke with front desk agents on the... More 

Mountain Top
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Chelsea was working day i arrived. I spoke with her on phone first & then when I arrived at hotel. Chelsea was very kind & helpful,beyond normal. Nowadays its hard to get quality,kind,helpful service. Keep up the good work! Hotel overall was great. Pool small,but works.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Melissa H
BaymontEast, Front Office Manager at Baymont Inn & Suites East Rome, responded to this review

Thank you for your review. We are pleased to hear Chelsey hospitality was above and beyound! We thank you for staying with us and hope to see you again soon! More 

Findlay, Ohio
1 review
3 of 5 stars Reviewed July 18, 2016

The motel could be very nice if it was remodeled and cleaned. We stayed 5 days and the carpet or bathroom floor were never cleaned. There was plaster dust outside our door in the hallway the entire stay. The landscaping is poorly taken care of. Time needs to be spent remodeling the fixtures in the bathtub and tiles . The... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank stephen f
BaymontEast, Front Office Manager at Baymont Inn & Suites East Rome, responded to this review

Thank you for taking the time to complete the review. I apologize for the confusion with the property location of your reservation. Thank you for bringing the maintenance issues to my attention, as we have and will continue working to improve our property. I hope you will choose to stay with us again. Hope to see you soon! More 

Valdese, North Carolina
1 review
3 of 5 stars Reviewed July 17, 2016

As a Hampton Inn being sold as a new Hampton Inn is opened, the property was not maintained very well.Large water area on carpet, bubbled wall paper, lamp not working. Upgrade in maintenance is needed. I have regularly stayed at this Inn when it was Hampton Inn. It was much better. The reason that I stayed this time was it... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank jameswQ2382HL
BaymontEast, Front Office Manager at Baymont Inn & Suites East Rome, responded to this review

Thank you for taking the time to complete a review. Thank you for your loyalty. I am truly sorry for your bad experience with your previous stay. Our new maintenance team is continuously working to improve our property. We would love to have you come back and stay with us again to experience the improvements. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites East Rome

Address: 21 Chateau Dr SE, Rome, GA 30161-7202 (Formerly Hampton Inn Rome)
Location: United States > Georgia > Rome
Price Range: $78 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites East Rome 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hampton Inn Rome Hotel Rome
Rome Hampton Inn
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