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Comfort Suites

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Comfort Suites
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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Bradenton
2 reviews
4 of 5 stars Reviewed 5 weeks ago

Easy access for the route we were traveling, friendly front desk and other personnel. Hot Breakfast was little better than some, no restaurant so had to leave for dinner but was close to restaurants/bars.

Helpful?
Thank thomassD3376BF
Chris D, General Manager at Comfort Suites, responded to this review

Thank you for your great comments about our hotel. We hope you had a great experience in Rome, Georgia and that you will return and visit us again. Chris Darwin General Manager Comfort Suites of Rome More 

Alpharetta, Georgia
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 6, 2016

I had not stayed there since 1 year.. Still a great place to stay at a great price: rooms are super clean, service is great and they are very attentive. I will stay there again next time for sure if I'm not traveling with my pet (with a pet, I go next door to La Quinta).

Helpful?
Thank Olli_66
Chris D, General Manager at Comfort Suites, responded to this review

Thank you again for staying with us. We appreciate your continued business and look forward to your next visit. Chris Darwin General Manager More 

Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 8, 2016 via mobile

And this hotel is great. About $40-50 cheaper than the HIE and as good of quality or better. The front desk staff are great and make the checking process a breeze. My only complaint is the TVs are small in comparison to other hotels. The satellite is setup to where the channel does not fill up the entire screen. There... More 

Helpful?
Thank Benjamin L
Chris D, General Manager at Comfort Suites, responded to this review

We appreciate all your feedback about your stay. We looked into the TV you mentioned and found the settings were tampered and so the screen resolution was not on "wide", so with your help that is repaired now. Thank you so much for letting us know about the issue. It is always great to get feedback so that we can... More 

Sylvester, Georgia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 6, 2016

Very nice, clean room. Only problem was the tv, fuzzy on a couple of channels and the HBO wasn't working. Called it into the front desk and they apologized and comped me my choice from the Sundry Shop. Nice folks and took good care of us.

Helpful?
Thank RobMartinSr
Chris D, General Manager at Comfort Suites, responded to this review

It is always our pleasure to serve. We look forward to your next visit and hope you have safe travels! Chris Darwin General Manager Comfort Suites of Rome More 

clawson,mi.
Level Contributor
5 reviews
3 of 5 stars Reviewed March 5, 2016

Hotel and room were OK (hotel we usually stay at. Was booked) after checking in realized no soap in room . asked front desk for some soap and he said they knew they were out but would have it later and would deliver to room. Never came in the morning we asked again and was told to come prepared and... More 

Helpful?
Thank buddymay
Chris D, General Manager at Comfort Suites, responded to this review

Sorry to hear about the bad experience. I whole heartily express my apologies for how that agent handled the complaint. We were transitioning to new brand approved soap and I had very strong words with our supplier about not getting the order as was requested. I assure you that is not how we do business and we do not usually... More 

Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

I never knew this hotel was here, as it is off the main road a little bit. The hotel exterior looked good, and the rooms were adequate. I will say that the water pressure was the best I have ever experienced. From my home to any other hotel their water pressure was stupid high, in a good way.

Helpful?
1 Thank Benjamin L
Pontotoc, Mississippi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 7, 2015

The reason we chose this hotel was for the heated indoor pool and hot tub. When we went down to the pool area, we discovered a hot tub that was out of order and a "heated indoor pool" that was freezing cold. It was such a disappointment and all the front desk person said was a weak "I'm sorry". Can't... More 

Helpful?
1 Thank Beth M
Nankin, Ohio
Level Contributor
124 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 2, 2015

The hotel itself was ok but did not get any sleep due to noisy neighbors at 4 a.m. Also, due to the lumpy "marshmallow" pillows. A firm pillow would be nice. The continental breakfast didn't look too appealing, so I just had coffee.

Helpful?
Thank GypsygirlPenfield
Nassau, New Providence Island
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 21, 2015

We have only stayed here once, and we would return. This hotel is clean and comfortable with good value for money. The breakfast is good and the staff are friendly. We didn't have time to visit the amenities, however the general areas and the rooms are clean and well taken care of.

Helpful?
Thank Natalee D
Arcadia, Florida
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 21, 2015

Excellent hotel and bed was very comfortable. All staff were great and Michelle even went out of her way to see that we were able to get some breakfast before breakfast hours due to our early departure. We will stay here again in the future when visiting with friends and family.

Helpful?
1 Thank SE1020
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Suites

Address: 23 Chateau Dr SE, Rome, GA 30161-7202
Location: United States > Georgia > Rome
Price Range: $107 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
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