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Quality Inn Richmond Hill

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Quality Inn Richmond Hill
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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Reviewed 2 days ago NEWvia mobile

The lady at the frone desk in the morning was rude as hell are toilet ran over at 7 after i busted my butt it was cold we stood out side and the smoke must of blew back in she accused us of smokin in the room and said the shi! All over the floor. Dah hateful lady my husband...

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Helpful?
Thank tlc99993rd
Myrtle Beach, South Carolina
Reviewed 2 weeks ago via mobile

Rooms were run down. Price was too high. Breakfast was minimal. Do not stay here. Staff was friendly. Beds were horrible, my back hurt in the am and still had to drive 7 hours the next day. Not a good stop.

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Helpful?
Thank Steve P
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for taking the time to provide us with feedback regarding your most recent stay. Sorry to hear you did not have a completely satisfied stay. We do apologize for your inconvenience with our Breakfast selection and the comfort of our beds. Again, we thank you for your feedback and hope you'll give us another chance...

Weeki Wachee, Florida
Reviewed 3 weeks ago via mobile

Very disappointed. Mirror dusty, sink needs to be replaced, dirty signs on counter, plus so much really nasty details (stained toilet, stained tile in shower) hole in wall where cable wire enters room. The beds seem fine. The TV had very bad sound. We paid too much for this room with all these issues.

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Helpful?
Thank EllenLybergGreen
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: We are so sorry to hear about all of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback, as it helps us improve our guest experience. Thank you and we hope you will give us a chance to change your opinion in the future. Best Regards, The Team at Quality Inn...

West Babylon, New York
Reviewed November 13, 2016 via mobile

I was reluctant to stop here but it wasn't bad. Rejected this place 2 years ago. But everything was booked and we gave it a 2nd chance. It was reasonably clean. Yucky carpet and chair, but the beds were clean, bug free and comfy. Very nice full breakfast. Lots of choices. Ok in a pinch. Fair price

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Helpful?
Thank Lonnie M
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for this kind review and giving us a 2nd chance. We are happy to hear you found the beds to be clean and comfy, enjoyed the breakfast, and the price was affordable. Your comments have been discussed with the management team and maintenance team to ensure the issues you described are corrected. Again, we thank...

Concord, North Carolina
Reviewed November 6, 2016 via mobile

Stayed for my Birthday weekend, due to Savannah hotels being out of our budget. But this hotel still charged $100 a night and it was just gross. The front desk area was run down and it smelled like cigarette smoke even though there was a no smoking sign. It also just smelled bad like a public bathroom. Our room was...

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Helpful?
Thank heathermichael85
MasterkeyHotels, Marketing Agency at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We are sorry for the inconvenience you experienced during your stay with us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We...

Olten, Switzerland
Reviewed October 26, 2016

a nice place for a stop. pool area is clean and nice. if you want to go for a beer...there is a sportsbar next to it. we had a quite nice meal-but the waitress was realy a bit....sorry leazy...... she had nothing to do but did not take a way the empty dishes even she past us 10 times with...

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Helpful?
Thank Flocke2013
MasterkeyHotels, Marketing Agency at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest, Thank you for the candid feedback for our property. We are happy to hear that you enjoyed our hotel amenities. We provide superior customer service to satisfy guests needs. We apologize for the inconvenience that occurred. We would be happy to serve you again soon. Regards, Management Team at Quality Inn Richmond Hill

Tampa, Florida
Reviewed October 18, 2016

At first glance the property does not look too bad. Ok ya it's a little dated on the outside; but how bad can it be when it is 11 pm and you have been on the road all day. Person who checked us in was nice and allowed us a late check out. We open the room, and there is...

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Helpful?
Thank Waterskibumfl
MasterkeyHotels, Marketing Agency at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to post a review. I apologize for the inconvenience that you experienced during your stay with us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as...

New York
Reviewed October 9, 2016 via mobile

Hurricane Matthew's visit was the reason we stayed at this hotel. It is obviously in the process of a major update. We hope their views on customer service do not change, as the entire staff was wonderful to everyone. Even with the power out they, and the management of Snazzys Wings, ensured each guest was fed and as happy as...

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Helpful?
Thank Irishgirlie78
MasterkeyHotels, Marketing Agency at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest, We are truly ecstatic to receive such a wonderful review for our hotel. We are thrilled that you were impressed by both by our product and service at Quality Inn Richmond Hill. We do strive to ensure all of our guests needs are met providing superior customer service. As service from the heart is our key focus,...

Swannanoa, North Carolina
Reviewed September 15, 2016

Ok as an overnight stay when moving from FL to NC. Proximity to Interstate wasn't a problem with noise. Service and room good for the price. Only real let down was the breakfast area. It needs a serious refurbishment.

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Helpful?
Thank Paul E
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for providing us with feedback from your recent stay. We are happy to hear that your stay was comfortable, but we apologize for the inconvenience you experienced in the breakfast area. Your comments have been shared with the management team and they are looking into the matter, in an effort to remedy the issue in...

Reviewed August 6, 2016 via mobile

There is only one good thing about this place and it was the guy that greeted us at the front desk. This place smells like smoke, there is mold in the bathrooms, I can't sleep because people are loud still at the pool and it is after 10. We literally Lysoled everything. Never coming back here.

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Helpful?
Thank Brice H
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. It's pleasing to know the front desk staff was friendly, however we are very sorry to hear that you did not have a completely satisfying visit at our property. The management team reviewed your comments and have taken appropriate actions to correct these issues....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly refurbished Quality Inn - Richmond Hill - our friendly front desk associates are standing by to provide an exceptional hotel experience at an exceptionally competitive price.We are directly located on exit 87 off I-95. Our rooms welcome our guests with newly renovated carpet,bedding,furniture, microwave, mini fridge and flat screen TVs.Designated pet friendly rooms and walking area are available as well!Our complimentary breakfast bar features a plethora of healthy options, as well as traditional break fast foods such as eggs, hot meats and fresh waffles.Our fitness center offers new equipment and our pool features numerous fun activities for the whole family. We offer weekly and contractor rates for long term stays. Savannah's historic district is easily accessible through I 95 N to I 16 E for fabulous sight seeing without paying high hotel rates.Next door, Snazzy's Hot Wings and Sassy Things offers a great menu :seafood, burgers and - of course - wings and pizza as well as an extensive brew menu and 48 TV's to watch any sports events worldwide. The hotel/restaurant combination on site combined with our fun pool and games area is uniquely suited for family reunions. A banquet room is available at the restaurant for family reunion banquets. We are looking forward to provide our guests with an enjoyable hotel stay! ... more   less 

Additional Information about Quality Inn Richmond Hill

Address: 4300 US Highway 17, I-95 & US 17 (Exit 87), Richmond Hill, GA 31324-3307
Location: United States > Georgia > Georgia Coast > Richmond Hill
Price Range: $62 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Richmond Hill 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn Richmond Hill Hotel Richmond Hill
Richmond Hill Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn Richmond Hill staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Quality Inn Richmond Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bed was very old and saggy. Very uncomfortable and disappointed with my stay. No sitting chair, just a low club chair. Unacceptable, my husband had to sit on the corner of the table with the phone to watch TV.”
 of 5 bubbles barbarav105, May 3, 2016 | Read review
“Courtyard facing rooms have more noise from the lounge.”
 of 5 bubbles evelync253, Mar 18, 2016 | Read review
“Rooms in front of the pool offer the best views, however, they are noisy.”
 of 5 bubbles RickR499, Mar 8, 2016 | Read review
“Bring a power strip if you have devices, hardly any receptacles in the two rooms I stayed in. Otherwise, a very nice place for a stop ever.”
 of 5 bubbles 696MikeA696, Feb 20, 2016 | Read review
“Quality Inn is normally a hotel that I would be happy to stay and would meet my specifications. But this one is an exception! I would not recommend stopping here for the night. ”
 of 5 bubbles Frey44654, Feb 18, 2016 | Read review
5 of 5
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