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Quality Inn Richmond Hill

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Quality Inn Richmond Hill
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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

There is only one good thing about this place and it was the guy that greeted us at the front desk. This place smells like smoke, there is mold in the bathrooms, I can't sleep because people are loud still at the pool and it is after 10. We literally Lysoled everything. Never coming back here.

Helpful?
Thank Brice H
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. It's pleasing to know the front desk staff was friendly, however we are very sorry to hear that you did not have a completely satisfying visit at our property. The management team reviewed your comments and have taken appropriate actions to correct these issues.... More 

St. Petersburg, Florida
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was an average stay. Unfortunately I could not get a room where I could park in front. That being said, I was on the ground floor and only 2 doors away from a parking spot. The room was clean and the bed was comfortable except for those stupid mini pillows. The only beef I really have is the location... More 

Helpful?
Thank Lyn A
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for providing us with feedback from your recent stay. We are glad to hear that you found the room clean and the bed was comfortable, but we apologize for any issues you experienced during your time with us. Your comments have been communicated to the management team and they are looking into the issues you... More 

Port Royal, Virginia
2 reviews
2 of 5 stars Reviewed July 23, 2016 via mobile

Horriable stay my wife got maybe 1 hr sleep. I got maybe 3. Kids screaming at all hrs of the night, ac unit was very loud smelled like it had never been cleaned (serviced). It was so stuffy in the room it was hard to breath. There a couple bugs couldnt tell if they were water bugs or roaches. The... More 

Helpful?
Thank gassettstone
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. The management team and the entire staff have reviewed your comments and have taken appropriate actions to remedy the issues you described. Again, we are terribly... More 

Travelers are raving about these Richmond Hill hotels

1 review
1 of 5 stars Reviewed July 15, 2016 via mobile

We just needed to get sleep for the trip home...horrible! Plugs in the room were so old our stuff wouldn't even stay plugged in, people drinking and walking passed our door being loud...horrible one of the worst we have stayed in! Not very clean...my daughter laying in bed and an ant was climbing on here!

Helpful?
Thank DeAnn C
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for taking the time to provide us with feedback regarding your most recent stay. Sorry to hear you did not have a completely satisfied stay. We do apologize for any inconvenience caused by other guests. Your comments have been shared with the management team. We greatly appreciate your feedback, as it helps us to improve... More 

Atlanta, Georgia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 13, 2016 via mobile

Not my hotel choice but I was made to stay here by friends. Since under new management, this property seems to have gone down. There are many rooms vacant and being used for storage which can be an eye sore. The rooms are out dated, I found a strange spot on my pillow case, roaches in friends rooms, and one... More 

Helpful?
Thank Bam M
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review of our property. We are very sorry to hear that you and your friends did not have a completely satisfying visit at our property. It appears that we failed in executing proper housekeeping and maintenance procedures. The pool is one of the amenities that the hotel offers... More 

Manassas, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 9, 2016 via mobile

The first thing I think of when I see a Quality Inn is very welcoming. Well, not this one. Almost the entire hotel was booked because of a motorcycle group that was staying throughout the hotel. We rented two rooms, both just down from each other. Overall the rooms were nice, but there were a few problems. Both doors were... More 

Helpful?
Thank johnjjmorris94
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. The negative aspects you mention have been relayed to the management team and they are looking into the matter to ensure it does not occur in the future. Thank you again for the... More 

Lancaster, South Carolina, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

Usually I have no complaints about Quality Inns but this one wasn't that great. It was an older motel and the beds very much needed to be replaced. One that my husband and son shared dipped down in the middle and behind the nightstand needed to be vacuumed out. I wouldn't stay here again.

Helpful?
Thank Malissa H
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations on your recent stay with us. Our goal is to provide every guest with an excellent experience. Your comments show we fell short in achieving that goal. We appreciate your candid feedback and will use it to aid in... More 

Oxford
1 review
5 of 5 stars Reviewed June 15, 2016

Enjoyed our stay. Rooms are renovated. Breakfast was good. Pool clean and a good size. Has a wing restaurant on site. Hotel easily accessible from road. Newspaper available in mornibg. Everyone very polite. Wish we could have stayed longer.

Review collected in partnership with this hotel

Helpful?
Thank Cemtrek
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you very much for your positive feedback. We are pleased you found our location satisfactory to your needs and enjoyed your stay. Clean rooms and helpful courteous service are our highest priority. I will ensure our team are reminded of the outstanding job they are doing. We look forward to seeing you again. Again thank you... More 

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

But before I get to that, every single staff we encountered had a pleasant attitude and were more than willing to help when needed. Especially our check in lady, when I asked to switch rooms to get one on the 2nd floor she didn't hesitant to assist and never had any negative attitude. Super pleasant staff is all I can... More 

Helpful?
Thank Msmattox
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was accommodating and polite and your stay was satisfactory, however we do regret the shortcomings you experienced. The issues you mention have been communicated to the management team and they are taken the necessary steps to remedy these inconveniences.... More 

1 review
1 of 5 stars Reviewed May 29, 2016 via mobile

First of all they charge us for my service dog out us in a nasty room I know had not been clean and curtains hanging off the rods beer bottle lids mold hair dryer wouldn't work and the owner was rude and mean and his mother refuse to help me open the door it was pouring rain and I had... More 

Helpful?
Thank Bswiney
MasterkeyHotels, Guest Relations Manager at Quality Inn Richmond Hill, responded to this review

Dear Valued Guest: Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank you again for the feedback. Best Regards, The Team at Quality Inn Richmond Hill More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly refurbished Quality Inn - Richmond Hill - our friendly front desk associates are standing by to provide an exceptional hotel experience at an exceptionally competitive price.We are directly located on exit 87 off I-95. Our rooms welcome our guests with newly renovated carpet,bedding,furniture, microwave, mini fridge and flat screen TVs.Designated pet friendly rooms and walking area are available as well!Our complimentary breakfast bar features a plethora of healthy options, as well as traditional break fast foods such as eggs, hot meats and fresh waffles.Our fitness center offers new equipment and our pool features numerous fun activities for the whole family. We offer weekly and contractor rates for long term stays. Savannah's historic district is easily accessible through I 95 N to I 16 E for fabulous sight seeing without paying high hotel rates.Next door, Snazzy's Hot Wings and Sassy Things offers a great menu :seafood, burgers and - of course - wings and pizza as well as an extensive brew menu and 48 TV's to watch any sports events worldwide. The hotel/restaurant combination on site combined with our fun pool and games area is uniquely suited for family reunions. A banquet room is available at the restaurant for family reunion banquets. We are looking forward to provide our guests with an enjoyable hotel stay! ... more   less 

Additional Information about Quality Inn Richmond Hill

Address: 4300 US Highway 17, I-95 & US 17 (Exit 87), Richmond Hill, GA 31324-3307
Location: United States > Georgia > Georgia Coast > Richmond Hill
Price Range: $56 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn Richmond Hill 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn Richmond Hill Hotel Richmond Hill
Richmond Hill Holiday Inn
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