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Holiday Inn Express & Suites Powder Springs

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66 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Checked into room without a problem. However after getting into bed after 1am. Realized bed was wet and that it was from urine. Immediately called the clerk and let them know. They did want to move me however my daughter was asleep in the other bed and didnt want to repack our things and wake her it's after 1am. Clerk... More 

Helpful?
Thank Nan A
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Nan A, I was surprised to see this note from you. I was informed of the situation upon arrival yesterday morning and investigated immediately. We did reach out and speak with you by phone in the afternoon to apologize and extended a full refund for your nights' stay. I also sincerely apologize that you felt our clerk was rude.... More 

Burleson
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Staying the weekend. I stay at a lot of IHG hotels. This one is a 5-6 on a scale of 1-10. It's clean and reasonably priced. Beds suck! Our mattress is about 3/4 of an inch thick in the middle with weight on it. Rooms are poorly decorated with far too few decorations. Stayed in a king room. Not sure... More 

Helpful?
Thank Tom M
InnKeeper3741, Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Tom M, I am so disappointed that you were not pleased with your room and you felt that our staff did not value your business. That could not be further from the truth. Your business is very important to us and our goal is to always deliver five star hospitality. I do apologize we that we failed to make... More 

1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

The grestest hospitality was extended during my entire stay. My kids didn't want to leave. The agents quickly answered my questions, and promptly situated whatever my family needed. They also periodically checked on us to ensure we had everything necessary.

Helpful?
Thank Ladysl4
InnKeeper3741, Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Ladys14, We are delighted that we made you feel welcome and we are grateful for the opportunity to serve you. We truly strive to deliver an excellent experience for all of our guest. We appreciate your business and look forward to having you stay with us again. More 

West Palm Beach, Florida
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 13, 2016

As a Gold IHG Member I have stayed in a fair number of Holiday Inn Expresses over the past couple of years. This particular property is one of the nicer ones. It is clean, comfortable, the standard HIE breakfast was hot with plenty of available seating. I don't know if we lucked out or not, but the room that we... More 

Helpful?
Thank BaseballCoach561
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear BaseballCoach561, Thank you for your positive feedback on your stay with us. We strive to provide an excellent stay for all of our guest. All of our room are spacious and comfortably furnished. Our location is ideal for those that want to be close enough to visit the surrounding attractions, but still be out of the traffic and congestion... More 

Louisville, Kentucky
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

Brief stay to visit family in the hospital down the street. The bed was like sleeping on a cloud! I had pulled a muscle in my back earlier in the day and driven down from Kentucky so I wasn't hopeful of getting a good night's sleep. I did. Continental breakfast was great and staff was friendly. Great place to stay.

Helpful?
1 Thank Sarah S
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Sarah S. We are very happy that you had a good nights rest and enjoyed your breakfast during your stay with us. I will share you kind sentiments with our staff. I hope your family member has recovered and has a good report and your next visit will be under happier circumstance. We look forward to having you stay... More 

1 review
1 of 5 stars Reviewed May 23, 2016

My wife and I have stayed at this motel on 4 previous occasions, so we are familiar with it. Our last visit was terrible. We were given a room in the basement (lower level). It smelled musty, the carpet was wet from the bed to the air conditioner, the mattress was worn out (like sleeping in a fox hole) and... More 

Helpful?
Thank Peter M
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

I am so sorry for your experience, and I deeply regret that we have fallen short of your expectations. This is not the standard of product or service that we strive for. I would love to speak with you personally and secure more details, in hopes of a resolve. Please reach out at your convenience to 770-349-8000. More 

Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2016 via mobile

Great memories! Call hotel directly and ask for the weekly rate. WHAT A BARGAIN for 30 minutes outside of Atlanta. Nice and quiet area. There is a Zaxbys and Caribbean Connection Restaurant closeby. A car wash next to Zaxbys. I rented a car and didn't use the car wash, though.

Helpful?
Thank Nightowl2004
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear MeMyselfAndI, We are delighted that you enjoyed your stay with us. We do particularly enjoy our guest that have extended visits, as it allows us to get to know you as part of our family. We appreciate your kind words and your business and hope that you will stay with us again in the future. More 

South Carolina
Level Contributor
194 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 5, 2016

We stayed here for one night and would return. I had requested a "fragrance free" room and they accommodated. Nice size room and bath with usual amenities. Staff (Marcus, at check-in; can't recall lady at check-out) were pleasant, friendly and provided quick service. Usual free breakfast was adequate. Free parking and from the looks of the lot, I think they... More 

Helpful?
Thank SCTraveller42
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear SCTraveller42, Thank you for your feed back, and I will share your kind words with Marcus and Mia. We will also consider your comments on the aromas used in the public area and assure that we made selections that are considerate to those that may be sensitive to them. We appreciate your business and look forward to having you... More 

Villa Rica, Georgia
Level Contributor
8 reviews
8 hotel reviews
4 of 5 stars Reviewed May 3, 2016

We stayed here one night to use points before they expired and the hotel is close to a ball field where my daughter was playing the next day. Our check-in went well and the young man that helped at check-in was friendly enough. The one odd thing, though, about the check-in is that he told us our room--the number was... More 

Helpful?
Thank TMJ717
InnKeeper3741, General Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear TMJ717, Thank you for the feed back on your visit to our facilities. We do have a lower level and it can be confusing as rooms located on that floor begin with a '4'. I apologize that we did not do a better job at check in with clear directions to your room and we will refocus our service... More 

Houston, Texas
1 review
5 of 5 stars Reviewed March 16, 2016

I stayed here for two weeeks and all the staffs were excellect. The only problem I had was staying close to the laundry room /house keeping the noise was too much. very early the start the washing macines I just turned my TV up I almost requested for another room but I had so much stuff I didnt want to... More 

Helpful?
Thank Nina7772016
InnKeeper3741, Guest Relations Manager at Holiday Inn Express & Suites Powder Springs, responded to this review

Dear Nina772016: Thank you for taking time to share your feedback. We value your business and we strive to provide an overall excellent guest stay experience for each of our guests. I'm pleased to learn that our guest services staff was accommodating to your needs. I'd like to apologize for the noise factor resulting from our laundry facility neighboring your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in Austell-Powder Springs, Georgia Offers Easy Access to Atlanta. On your next trip to the greater Atlanta area, rest easy in our hotel just outside of Georgia's largest city. In close proximity to the city's center, the Holiday Inn Express Hotel in Austell-Powder Springs, Georgia is close to many of Atlanta's main business centers and attractions. Six Flags Over Georgia is only eleven miles away, and Whitewater Park is also a short drive from our Austell-Powder Springs, GA hotel. While lodging in Austell, GA, be sure to visit the World of Coca-Cola Museum, Georgia Aquarium, Stone Mountain, Turner Field, Philips Arena and CNN Center. The Holiday Inn Express Hotel in the greater Atlanta area is just a half-hour drive from the city and is near IBM, Cobb Hospital and the Atlanta Hartsfield-Jackson International Airport (ATL), which makes traveling to and from Atlanta easy. Unlike cheap hotels in Austell-Powder Springs, Georgia, we offer premium business amenities such as a Business Center, catering and two meeting rooms. We hope you try the hot breakfast bar, take a dip in the pool or take advantage of the Fitness Center at our hotel in Austell Powder Springs, Georgia. While visiting our Austell hotel, stay connected by using the complimentary high-speed, wireless Internet access. Call our hotel today to book your reservations and enjoy our great hotel deals in Austell-Powder Springs, Georgia. ... more   less 

Additional Information about Holiday Inn Express & Suites Powder Springs

Address: 3741 Tramore Pointe Pkwy, Powder Springs, GA 30106-6824
Location: United States > Georgia > Powder Springs
Price Range: $115 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Powder Springs 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Powder Springs Hotel Powder Springs
Holiday Inn Express And Suites Powder Springs
Holiday Inn Powder Springs
Powder Springs Holiday Inn
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