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Holiday Inn Hotel and Suites Savannah-Pooler

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#2 of 13 Hotels in Pooler
Certificate of Excellence
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Holiday Inn Hotel and Suites Savannah-Pooler
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321 Reviews from our TripAdvisor Community

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Showing 314: English reviews
New Albany, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Overall stay was excellent, Unece was EXCEPTIONAL! Her sincerity, assistance & personal care was off the charts! We had breakfast on Monday the 16th & I have never had better personal service, ever from anyone!

Helpful?
Thank John D
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you John for that one of a kind review. I am delighted that you are such a big Unece fan, I am as well. She truly is amazing with her knowledge of the area, and her caring and very upbeat personality keeps me smiling all day. I'm so glad that she was able to make your visit memorable. Thank... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Everything was amazing! Would definitely tell others about this property. Liked that the shuttle took me to the outlet! The staff was friendly. Takera was really nice at check out. She was very helpful.

Helpful?
Thank shannelhicks
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

What a awesome review! I must admit I also love the Tanger Outlet and if I could go and not have to drive or park well that would make my day! Takera is one of our many rock stars she is knowledgeable, friendly and enjoyable to work with. I passed along this outstanding review and it made everyone's day. Thank... More 

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We were traveling and decided to stop at this property. The checkin was fast and efficient. The front desk girl Takirra was very helpful. Rooms were clean, restaurant food was nice. We'll back in the future.

Helpful?
Thank Karen M
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Wow Karen! What a great review. Thank you so much for sharing such nice compliments. I’m very glad you enjoyed your visit with us and pleased that Takirra had such a positive impact during your check in. Thank you for recommending us on Trip Advisor and we hope you will visit us again should you be in the area. More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here from 7/29/2016 - 7/31/2016 for a family reunion. One of our family members complained about a large roach in her room and no Wi-Fi connectivity. I passed it off as her "just complaining". However, on 7/31/2016, as I opened the closet door, a LARGE roach was hanging out in the corner. I called the front desk, who... More 

Helpful?
Thank TripLover5350
Dee M, General Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Hello TripLover5350, Thank you for taking the time to share your feedback in regards to your recent stay at our Holiday Inn & Suites Savannah-Pooler hotel. I want to give you my deepest apologies for the less than perfect stay you experienced while visiting our hotel. It is disappointing to know that we failed to meet your overall expectations. We... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel alot is an understatement. Been to this hotel several times and the people are extremely friendly everytime. The rooms are spotless and have a fridge and microwave (very important things in my line of work). Many thanks to Shakeemc for helping me fix my a/c went above and beyond.

Helpful?
Thank Mike E
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you Mike for your thoughtful comments. I shared your review with Shakeema and she was thrilled for the shout out! We are happy to know we were able to provide you with a clean and friendly place to stay when you're in the area. Please travel safe. More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a funeral, so the reservation was purchased with IHG rewards in advance, which includes breakfast. When we wnt down that morning we were told that "I can tell you right now that rate don't come with no breakfast." by Lauren at the front desk. I even showed her our confirmation email showing we had breakfast. The... More 

Helpful?
Thank David R
Dee M, General Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Dear David R. First and foremost, my deepest condolences goes out to you and your family for the loss of your love one. Thank you for the review. I appreciate you taking the time to share your comments and concerns with us. I want to personally apologize for the service that you experienced during your stay at our Holiday Inn... More 

Atlanta, Georgia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I at the hotel now, and rather disappointed. Many of the Loyalty perks I've came to enjoy with IHG IS NOT HONORED HERE. Room Preferrences. Complimentary Drink. Complimentary Breakfast. The small things that loyal members appreciate. Even points are not issued!?!? This hotel is hit or miss. I've determined it's on the front desk person, and their mood. Not based... More 

Helpful?
Thank YouveGotAirMale
Dee M, General Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Dear YouveGotAirMale, Thank you for your comments regarding your stay at our Holiday Inn & Suites Savannah-Pooler hotel. We appreciate you taking the time to share your experience with us. We are always happy to hear when our guest had a great visit, but we also need to hear when their stay has issues. I would invite you to give... More 

Melbourne Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The front desk staff were very welcoming. Our room was spacious, clean and comfortable. We enjoyed drinks at the bar and breakfast in the dining room. Keke, our server, was very friendly and attentive.

Helpful?
Thank smuffin01
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you so much for your gracious comments. We are happy to know we were able to provide you with a clean and comfortable place to stay when you're in the area. Keke rocks at customer service, she is always on top of her game. I am glad she shined on your visit. Safe travels. More 

Athens, Georgia
1 review
4 of 5 stars Reviewed 3 weeks ago

I will say this, the folks at the front entrance checking us in, that is, Maria and Celeste, were excellent. Nice, professional, and good at what they do, even at the end of a long day I suppose. Enjoyable stay.

Helpful?
Thank bntravel54321
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you for your comments. Your praises have been passed along to the staff, with special mention to Maria and Celeste. We do appreciate you choosing our property for your lodging choice in Savannah/Pooler. Travel Safe. More 

Lawrenceville, Georgia
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I always get great service at this Hotel, the staff is great.Very nice up to date property with comfortable bed and rooms. The Buffet breakfast was very tasty And the selection was very good. Our Server Unece was great. she anticipated our needs and had it there before we even asked, she is a great asset to the staff.

Helpful?
Thank Pete N
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Awesome review Pete! I love hearing when we hit it out the park for a guest. Unece is an all star for sure. She is a great asset to us, thank you for recognizing her. Safe travels until we see you again. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Savannah/ Pooler Hotel warmly welcomes you to Pooler, Georgia There's so much to see and do, whether your visit brings you to us for business or pleasure. Savannah, the sultry 'Belle' of the SE Coast captivates visitors from all around the world. The historic district is an artist pallet of stunning architecture and 24 beautifully laid squares with towering Magnolia trees and ancient, majestic Oak's draped with Spanish moss. Visitors can enjoy many activities from taking romantic horse-drawn carriage tours, to dining aboard the Savannah River Queen, or they can relax and take in a live musical at the famous Savannah Theatre. Closer to home you'll find other fabulous attractions that appeal to youngsters and the young at heart such as: Mighty Eighth Air Force Museum, Five Star Family Fun Park, Oglethorpe Speedway Park, Roebling Road Speedway, Crosswinds Golf Club and Southbridge Golf Club. Pooler is conveniently located off I-95 and only 8 minutes from Historic Savannah, and 2 miles from the Savannah / Hilton Head Airport. Let us introduce you to our brand new, full service Holiday Inn Savannah West. It's a whole new Holiday Inn concept; it's vibrant and bold with a contemporary look. Let our specialist team assist you when planning your event; whether it's a wedding, reunion, banquet or meeting. ... more   less 

Additional Information about Holiday Inn Hotel and Suites Savannah-Pooler

Address: 103 San Dr, Pooler, GA 31322-3409
Location: United States > Georgia > Georgia Coast > Pooler
Price Range: $125 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel and Suites Savannah-Pooler 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Pooler
Pooler Holiday Inn
Hotel Style:
#1 Business Hotel in Pooler
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