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BEST WESTERN PLUS Savannah Airport Inn & Suites

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#4 of 13 Hotels in Pooler
GreenLeadersSilver level
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BEST WESTERN PLUS Savannah Airport Inn & Suites
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624 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Indianapolis, Indiana
Level Contributor
255 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
1 of 5 stars Reviewed 1 week ago

Our stay started in a good manner and quickly changed. The front desk attendant disappeared for a bit and returned smelling of marijuana. I am not sure if it was for medical reasons or not but it caught us off guard. The rest of the night the lobby had an alcoholic party downstairs and yes you guessed it, the attendant... More 

Helpful?
Thank adam b
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review. I understand you spoke with our General Manager regarding the issues mentioned. Our General Manager did investigate by reviewing the videos during the time frame you mentioned. Please rest assure that the front desk member did not participate in the activities you mentioned. The guests simply stopped... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Check in Fri 9/16. I was greeted by Eddie @ guest services who was a breath of fresh air when it comes to customer service and very accommodating. The first room the toliet wasn't that clean. Housekeeping came up to clean the toilet and so I looked in the refrigerator and food was still in it. Omg. They didn't clean... More 

Helpful?
Thank jtillm02
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review of our property. We are delighted to hear of Eddie's outstanding service and will be sure to celebrate his accomplishment among the team. However, please accept our sincerest apology for the inconveniences that you experienced during your stay with us. As the cleanliness of our hotel is... More 

Parachute, Colorado, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, comfortable and pleasant staff. Good breakfast, work out room with a sauna and reliable shuttle service to airport. Close to nearby destinations from interstate 95. Would stay here again if i was visiting the area.

Review collected in partnership with Best Western

Helpful?
Thank John K
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Fantastic! We are delighted you enjoyed your stay with us and thank you for the feedback! We are pleased to hear our clean rooms, amenities, cordial staff and especially our convenient location contributed to such a pleasurable stay. Thank you very much this terrific review and we look forward to welcoming you again. Best Regards, The Team... More 

HephziBah, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the second time I have stay at the Best Western Plus Savannah Airport. The service is still great and the rooms are still clean. Loved the swimming pool did not close until 11 p.m., which made a great way to end the day of shopping and exploring Savannah. Location was accessible to interstate 16 with Tango Outlet one... More 

Review collected in partnership with Best Western

Helpful?
Thank Judith B
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you so much for sharing your “Great Stay” with TripAdvisor. We enjoy hearing from our repeat guests. It's pleasing to hear our convenient location contributed to your stay being wonderful. As service from the heart is our key focus, we will certainly share your positive comments with our team for further encouragement; it is always nice... More 

Buffalo, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We won't stay here again nor will we ever recommend this hotel. We recently stayed overnight in a handicap accessible room with 2 Queen beds and a roll in shower, as requested. Before leaving, we arranged for our return stay five days later. We asked if there was a similar room that also had a sofa bed and requested that... More 

Helpful?
Thank 52_SZ
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the issue you experienced during your stay with us. Your comments have been communicated to the management team and the front desk staff, to ensure that this issue does not occur again. We appreciate your candid feedback and... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We weren't happy about this place. When just get in the lobby you will be amazed by the amount of air freshner thy use to get over their bad smell old facility. The front desk weren't friendly....I just regret it...we stayed at a Marriott location nearby and for the same price....it's hard to compare....will never comeback again. I don't understand... More 

Helpful?
Thank Idir B
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. We acknowledge every comment received from our valued guests, as they give us the opportunity to learn and improve our shortcomings. Therefore, allowing us to provide a better experience for our future guests. Again... More 

Canton, Michigan
Level Contributor
70 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Arrived very late via the airport shuttle. Disheartening that the front desk staff knew nothing about how and where to grab the shuttle, and basically never visited the airport? Yet this is an airport hotel? Lobby was "soaked" in air freshener, almost chocking how much air freshener was used. Sleeping was humid, tough to keep room very cool. Generally decent... More 

Helpful?
Thank Concerned38
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to provide us with feedback regarding your most recent stay. Our team is working very hard to provide the products and services that will allow us to deliver “Excellence” to all of our guests. Your comments showed that we did not achieve that goal particularly with your arrival experience and the... More 

Venice, Florida
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having driven for 8 hours by myself with an aching back, I requested a handicap accessible room with a walk-in shower so that I didn't have to step over the side of the bathtub to take a shower. I was told by the front desk clerk that my reservation guaranteed a king suite, and I would need to pay an... More 

Helpful?
Thank Carol A
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. The management team acknowledge every comment received from our valued guests, as they give us the opportunity to learn and improve our shortcomings. Therefore, allowing us to provide a better experience for our future... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

My family stayed on 9/2. The price was good and the rating was 3 1/2 stars. Seems OK, right. WRONG!!! We were barely greeted by the guy at the front desk as he was attending to three police officers whom he had apparently called for some disturbance. The condition of the room was terrible. When I pulled out the sleeper... More 

Helpful?
Thank A TripAdvisor Member
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: We are so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping and maintenance. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. Again, we are terribly sorry that your experience and we hope to be... More 

Douglasville
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is not the standard of Best Westerns I've stayed at multiple times before. The outside of the hotel is old and looks old. Hotel is set back off the main roadway, checkin in was a "pay my room cost and get lost" affair. Ice machines on all floors (3) were broken; Internet connection wouldn't remain 'on'. The 3d... More 

Helpful?
Thank Stephen K
MasterkeyHotels, Guest Relations Manager at BEST WESTERN PLUS Savannah Airport Inn & Suites, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. All of the negative aspects of your stay have been addressed with the management staff and appropriate actions have been taken to resolve the issues you described. We appreciate your review, as you have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Savannah International Airport is known for its frequent flyers. With a 24 hour courtesy Airport shuttle bus available for our guests you are sure to make your flight! Located conveniently off of I-95 and Highway 80, traveling by vehicle or air plane has never been more convenient. With an all-suites property approach let us show you what true southern charm and hospitality is! Enjoy being close enough to the famous Downtown Savannah Historical District but not too close to all the hustle and bustle within the city limits. We are a 100% smoke free, eco-friendly property! Thinking of your own needs when designed, you can relax, enjoy and breathe easy! Business or pleasure? Doesn't really matter either way, you will find pleasure in our spacious suite rooms accommodating those larger family sizes as well as solo travelers! Equipped with flat screen TVs and complimentary Wi-Fi for the entire hotel is also available. We also offer a complimentary, hot and fresh breakfast that is a sure way to jumpstart your day! ... more   less 

Additional Information about BEST WESTERN PLUS Savannah Airport Inn & Suites

Address: 155 Bourne Ave, Pooler, GA 31322-9516 (Formerly Bradbury Suites)
Location: United States > Georgia > Georgia Coast > Pooler
Price Range: $85 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Savannah Airport Inn & Suites 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Bradbury Hotel Pooler
Best Western Pooler
Pooler Best Western
Best Western Bradbury Hotel
Hotel Style:
#1 Green Hotel in Pooler
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