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We chose this hotel due to location and price. The hotel is not far from the freeway. It has everything you need locally. The front desk guy was friendly. The room was spotlessly clean. The decor was a little dated but the towels and linens...More
Response from Gloria B, Guest Relations Manager at Magnolia Inn & Suites PoolerResponded yesterday
On behalf our entire team, we thank you for choosing our hotel and posting this review of your visit. Again, we appreciate your business and hope you will come back soon.
Magnolia Inn & Suites Pooler
If you need a place to sleep, have only a 10-15 minute drive to Savannah or a 5-10 minute drive to the airport and want to save $40-60 for a room per night, this hotel is for you. My room and the common areas I...More
Response from Gloria B, Guest Relations Manager at Magnolia Inn & Suites PoolerResponded September 6, 2018
We are sorry that you felt unsettled at our hotel. We do appreciate your comments about your visit so we know of your experience. Thank you for choosing Magnolia Inn & Suites.
Magnolia Inn & Suites
My parents booked this spot as a pit stop on the way to move them to Florida. When I read the reviews before arriving, I was expecting the worst. Fair warning that these rooms were reserved and paid ahead of time through a 3rd party...More
2 Thank achaholic
Response from Gloria B, Guest Relations Manager at Magnolia Inn & Suites PoolerResponded July 25, 2018
It is a pleasure to receive your comments, we will address the issues you mentions and make the necessary corrections. Thank you so much for choosing our hotel and we hope you will visit us again soon.
Magnolia Inn & Suites...More
Upon check in I was told that there was a $50.00, refundable deposit that would be credited back to my credit card by two individuals at the front desk. The room quote with fees was $124.00, however I was charged $174.00 for a room. I...More
Thank D M
Response from Gloria B, Public Relations Manager at Magnolia Inn & Suites PoolerResponded June 1, 2018
Dear D M
We apologize for the confusion with your room rate. Our manager is verifying the information and your $50..00 deposit should be issued very soon. We always appreciate your business and hope you will come back soon.
Magnolia Inn & Suites...More
When I arrived, it was late and I had to wait about 10 minutes for service. I was informed that none of the rooms were smoking, to which I asked the woman where the designated smoking areas were. She told me anywhere outside was fine....More
1 Thank Cherylann V
Response from Gloria B, Guest Relations Manager at Magnolia Inn & Suites PoolerResponded May 16, 2018
Dear Cherylann V,
We apologize for the confusion with the smoke smell in your room. Since it is a no smoking room and it had a strong odor of smoke was the reason of the charge. We are sorry that you were not happy with...More