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Inn at Serenbe

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Inn at Serenbe
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165 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Atlanta, Georgia
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I was at Serenbe back in March this year and loved it all except a couple minor things within The Hideaway where I stayed. Due to taking a friend to see Miss Saigon this past weekend I decided to stay again. The Hideaway ended up being the only place available. I made a couple suggestions and made staff aware of... More 

Helpful?
Thank Michael T
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you very much for your feedback. We are always looking for areas we can improve. So sorry to hear that the issues you experienced in March had re-occurred. Will definitely correct the areas mentioned above ASAP and share your feedback regarding food service. We are so glad to hear you enjoyed the play & the animal village, and do... More 

Atlanta, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We went to have dinner at The Farmhouse and see Miss Saigon -- stayed one night at a great 2 bedroom, 2 1/2 bath townhouse booked through the Inn. Afternoon tea and a wonderful breakfast at The Farmhouse restaurant were included.

Helpful?
Thank Anne H
Marietta, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Serenbe is a beautiful quiet community not far from the hustle bustle of the city. The Inn at Serenbe is very comfortable and offers amenities such as breakfast, afternoon tea and a nice Happy Hour. A great place to spend the night after a wonderful performance at the Serenbe Playhouse. The staff is very courteous, helpful and friendly.

Helpful?
Thank Sybil75
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Inn in Serenbe to attend a cooking class. We enjoyed our stay so much, we will book a room when we come to see the play. It was peaceful, enjoyable and relaxing! We enjoyed the walk from the Inn to the Serenbe community. Stopping for a drink at the Daisey.

Helpful?
Thank Cathy G
Sarah H, Manager at Inn at Serenbe, responded to this review

So happy to hear you enjoyed your stay! Feel free to keep an eye out on the Serenbe Events Calendar for future cooking classes. We look forward to seeing you again soon. Cheers, Sarah More 

Atlanta, Georgia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I think this place is gorgeous and is a great concept. I just feel that the staff is lacking in so many areas.It seems as though most of the staff members I encountered during my stay did not really want to be there. I do think the food is good, they have great shower amenities, the grounds are nice, rooms/beds... More 

Helpful?
Thank dhb9876
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you very much for your feedback. We are constantly looking for areas we can improve. Will definitely address communication lapses with the team. We are so glad to hear you enjoyed the food, rooms & grounds. And we look forward to seeing you again soon! Best, Sarah More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 12, 2016

Serenbe is a beautiful place that charges rates of a very fine inn. Understandable. It's an extremely special place to be in for a second minute, hour, or evening. The design, layout, image was all impeccably thought through to the last inch. It baffles me that management did not apply this thought process to the staff running the inn -... More 

Helpful?
2 Thank Amy L
Sarah H, Manager at Inn at Serenbe, responded to this review

Hello! We are so sorry to hear you were disappointed with our team. We are constantly working to improve our training process & communications with guests. Thank you so much for the feedback. We are glad to hear you enjoyed the grounds, and do hope to see you again soon so you can see how much we have grown as... More 

Chattanooga, Tennessee
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 23, 2016

Serenbe as a community must be experienced firsthand. I can see communities going this way in the future, they are nearly self sustaining on many levels! Aside from that, this is a perfect couple weekend getaway, a family getaway and a retreat for business people. I was there for a photographer's workshop and stayed in The Roost. We were spoiled... More 

Helpful?
Thank MegC07
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you so much for your rave review. We're so happy to hear you enjoyed your stay, and look forward to seeing you again soon! Cheers, Sarah More 

Atlanta, Georgia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 15, 2016

This can't be a typical hotel review, because we did not stay overnight at the Inn. We were there for an amazing professional theatre production, "Of Mice and Men", at the old barn on the property. It was a warm June evening, our first visit to the Serenbe community, just south of Atlanta-- well worth the journey! The Inn at... More 

Helpful?
Thank Sherri C
Sarah H, Manager at Inn at Serenbe, responded to this review

So happy to hear you enjoyed the theater production! You may also enjoy our Stay + Show Special: Reserve an Inn grounds room on a Wednesday, Thursday or Sunday night, and receive a room rate of $139 with a purchase of Serenbe Playhouse tickets. Looking forward to seeing you again soon! More 

2 reviews
5 of 5 stars Reviewed June 4, 2016

We spent one night at Serenbe and thoroughly enjoyed the experience. A little slice of heaven 40 minutes from the center of Atlanta. The restaurant is lovely, food was exquisite and the waitstaff was so attentative. The grounds are unsurpassed. Our loft was like something out of a Normal Rockwell painting with a modern twist. If you love beautiful natural... More 

Helpful?
Thank Lisa B
Sarah H, Manager at Inn at Serenbe, responded to this review

So happy to hear you enjoyed your Serenbe experience. Thanks so much for your review, and we look forward to seeing you again soon! ~S. More 

Germany
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed May 29, 2016

When we arrived there was basically no guest service, only a rude staff member who handed out the keys. We had to find our way in the dark with the suitcases. No warm welcome, nothing. Just the comment that we have to pay $25 if we lose the key. Breakfast was very poor with only two choices, eggs or waffles.... More 

Helpful?
1 Thank CYR R
Sarah H, Manager at Inn at Serenbe, responded to this review

Thank you very much for your feedback. We are always looking for areas we can improve. Will definitely address the issues you experienced at Guest Services. We are so glad to hear you enjoyed dinner at the Farmhouse and the rooms. I would love to take a moment to discuss your experience further; please feel free to give me a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Inn at Serenbe is the ideal location for an overnight corporate meeting, executive retreat, or weekend getaway. Serenbe is conveniently located only 30 minutes south of Hartsfield Jackson International airport. The Inn at Serenbe has 19 guest rooms on the Inn grounds and an additional 14 rooms in the Serenbe Community. ... more   less 

Additional Information about Inn at Serenbe

Address: 10950 Hutcheson Ferry Rd, Palmetto, GA 30268-2233
Location: United States > Georgia > Palmetto
Price Range: $262 - $461 (Based on Average Rates for a Standard Room)
Number of rooms: 19
Also Known As:
Inn At Serenbe Hotel Palmetto
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