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Crossland Studios Atlanta - Norcross

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Crossland Studios Atlanta - Norcross
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49 Reviews from our TripAdvisor Community

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Showing 46: English reviews
1 review
1 of 5 stars Reviewed 5 weeks ago

These are random comments about the location. Only stay here if you have no other options-that was me. Roaches did not show up until day two, go to Lowes and get BENGAL and RAID. Bengal IS THE BEST roach spray, how do I know, when I was in my 20's in Wash. DC, had an eff. that had them. Bengal... More 

Helpful?
Thank ds d
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2016

The place needs to be updated, the appliances are ancient, the microwave works when it wants, but I stayed in one room a few months ago, and glad I left. When I came back, I was given a much better room, giving me a better feel about being there. The office has been friendly, and the staff always asks if... More 

Helpful?
1 Thank Lisa S
Alyssa B, Public Relations Manager at Crossland Studios Atlanta - Norcross, responded to this review

Hi Lisa, thanks for your notes about your recent stay with us. We're glad you came back to stay with us and had a pleasant experience. We hope to see you again in the future. More 

Dunwoody, Georgia
1 review
1 of 5 stars Reviewed May 6, 2016

We checked in our room and found there was a water leak under the bath tub that was keeping the carpet wet in front of the bathroom and kitchen areas. It was terrrible! We asked for another room downstairs and were told there weren't any. They said they later sent someone to look at the leak but my son was... More 

Helpful?
Thank stephaniewall57
Alyssa B, Public Relations Manager at Crossland Studios Atlanta - Norcross, responded to this review

Hi there, thank you for sharing your notes about your stay. We apologize for the condition of your room and the response from our staff. We'd like the opportunity to discuss your stay with you further. Please call us at (407) 396-6640 or email the property manager 3516-GM@whgextstay.com. More 

1 review
1 of 5 stars Reviewed February 6, 2016

The room was disgusting, the ceiling had water stains, cracks and chipped paint, the carpet was stained. The bed spread and sheets were stained and had cigarette burns and to top it off roaches. I asked for another room but was told none was available. Unfortunately for me with my funds and homelessness I had nowhere else to go but... More 

Helpful?
Thank S D
1 review
2 of 5 stars Reviewed January 8, 2016 via mobile

When I first got there I got into my room and got settled. . And when I took my shoes off.. I got tore up by fleas... I thought it was my imagination. . But it was really fleas biting at me the room was infested with them.. I had to get switched to another room.. it wasn't infested. ..... More 

Helpful?
Thank Cynthia T
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 27, 2015

We reserved a pet friendly room two weeks before our trip. Driving from New Orleans to Atlanta, we received a phone call about 5:00 - 10 minutes away from the property, that they did not have a pet friendly room for my wife, myself, and our small dog. The young lady on the phone said that she would try to... More 

Helpful?
Thank Resident70094
Manager_11525, General Manager at Crossland Studios Atlanta - Norcross, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we were unable to accommodate your reservation. To uphold our company's high standards, we will closely monitor our room inventory moving forward and will use your comments as a training tool to coach our front desk staff. We continually work... More 

Norcross, Georgia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 27, 2015

Avoid this place by any means. There a trio of receptionists who would make you look stupid..It is like they are giving you the room for free. Very mean, unfriendly...in the last 30 years I have been travelling the world, I have never experienced such awful reception.

Helpful?
3 Thank Deksocial
Manager_11525, General Manager at Crossland Studios Atlanta - Norcross, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we fell short in making your feel welcomed. I discussed your comments with the team, and we are committed to creating an atmosphere where our guests feel welcomed with a home away from home environment. Our team is committed to satisfying... More 

1 review
5 of 5 stars Reviewed February 26, 2015 via mobile

Excellent place to stay with my children and adults. They us feel right at home. My children enjoy there new school in Norcross, Ga. I will recommend this to my friends and family members over and over again. Thank you! Martha

Helpful?
Thank Marthanell E
Manager_11525, General Manager at Crossland Studios Atlanta - Norcross, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our hotel is an excellent place to stay for adults and children. I am proud of our team for making our stay feel like a home away from home. Thank you again for your review. We look forward to... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 29, 2014

The rooms are clean spacious ..but needs to be painted and fixed up professionally with love and care..as well as the outside property looks very bad..my husband saw prostitutes hanging out..floating from room to room...doing their thing...if they would hire friendly staff and fix up the place..and screen their guest the world would be a better place...

Helpful?
3 Thank shatruth
Manager_11525, General Manager at Crossland Studios Atlanta - Norcross, responded to this review

Thank you for your recent review of your stay. Please accept our most sincere apologies for the condition of our room and property, as well as the actions of some of our guests. We are working hard to ensure that solicitation of any kind does not happen again in the future. I really appreciate you bringing this to our attention.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios Atlanta- Norcross. We are 5 miles from the Southeastern Railway Museum and 6 miles from the Chattahoochee River National Recreation Area. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Studios Atlanta - Norcross

Address: 200 Lawrenceville St, Norcross, GA 30071-3903 (Formerly Extended Stay America)
Location: United States > Georgia > Norcross
Price Range: $41 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Studios Atlanta - Norcross 2*
Number of rooms: 130
Reservation Options:
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Also Known As:
Extended Stay Norcross
Norcross Extended Stay
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