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Red Roof Inn Atlanta - Norcross

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Red Roof Inn Atlanta - Norcross
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Atlanta - Norcross
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Showing 110: English reviews
Lithonia, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

I have stayed at this location many times, and when I say the word remodled it doesn't stop just at the building, im speaking about the Staff.they are the reason why I continue to return there thank you for defining the words customer service!!!!

Helpful?
1 Thank heathermaddog
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 11, 2015 via mobile

I have many business partners coming to town and I always tell them to stay in red roof... I rently stayed there for a night with my family and I have seen many improvements coming along. I love the changes happening there! Definitely will refer more people!

Helpful?
1 Thank lisatravelqueen
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 29, 2015

Don't know what to say but that it was the worst experience I have ever had at a hotel. Luckily we did get a refund for the second night we had booked. I had two chow dogs with me so we were able to sleep at night, granted fully clothed with towels over the pillows. Room stunk of BO and... More 

Helpful?
3 Thank Carrie W
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Dear Sir At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. . In the last few months this location changed owners. In the... More 

Wears Valley, Tennessee
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 27, 2015 via mobile

Stayed at the red roof inn Norcross Atlanta for one night, was traveling through Atlanta and booked over the phone with hotels. com $58 , had a downstairs double queen room.no breakfast but a coffee pot in reception, pet friendly hotel,no extra charge. Room was basic ,ok for one night ,a little noisy outside.

Helpful?
Thank willowwillow22
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 26, 2015

I am the first to say i was No fan of this place but I have had a change of heart.Do to the major improvement in the managent ,courtesy of the staff and maid service is now on point like all hotels it is not perfect but it has improved think God

Helpful?
1 Thank jamad p
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 6, 2015

Nasty, all around. Smells bad enough to make you sick surroundings are very dangerous. I don't recommend this hotel to no one even to your worse enemy. Wall are nasty elevator was dirty and smell like dog urine

Helpful?
2 Thank Idelcy D
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for sending us your feedback from your stay with us at the Norcross location. In the last few months this location changed owners. In the process, we have gone through several staff member changes and have had to provide adequate training around the clock. Thank you for submitting your comments concerning your stay with us at the Red... More 

Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed December 28, 2014

Just plain Nasty.... Passing thru on recent vacation I made the poor choice to stop for some rest at this hotel. My family has stayed at many Red Roof Inns and always had a pleasant experience. This however was not the case! Our only request was a non smoking room. The room we were given smelled awful! The walls were... More 

Helpful?
3 Thank BrowneyedSouthernbel
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for sending us your feedback from your stay with us at the Norcross location. In the last few months this location changed owners. In the process, we have gone through several staff member changes and have had to provide adequate training around the clock. We apoligize the inconvience that you and your family experienced. We are in the... More 

Winder, Georgia, United States
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 12, 2014 via mobile

I stayed here in October because it is close to my office. My room was nasty and outdated and my charger was stolen. I expressed my displeasure to the corporate office. They sent a certificate for a free stay. I decided to give it another try, since I had to be at work early the next day. Big mistake. The... More 

Helpful?
2 Thank Chey M
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for sending us your feedback from your stay with us at the Norcross location. In the last few months this location changed owners. In the process, we have gone through several staff member changes and have had to provide adequate training around the clock. We apoligize for the room not being up to par. We have used your... More 

Lagos, Lagos, Nigeria
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 11, 2014

I stayed here in September of 2014, for 3 nights. it was just below average. the first room i got was extremely bad, smelt like something crawled in and died in the room! The next room was a lot better( got me wondering why i was offered the first at all) at the same price. i stayed on the first... More 

Helpful?
2 Thank Oluseye O
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for sending us your feedback from your stay with us at the Norcross location. In the last few months this location changed owners. In the process, we have gone through several staff member changes and have had to provide adequate training around the clock. We are glad to hear that you enjoyed your stay.As per the police, we... More 

Temple, Georgia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed November 3, 2014

I searched for something cheap and local for my plans. The rate was average so I assumed this place would be at least average. Ummm NO. The place had a terrible odor, they didnt have my online reservation, in the room the wall paper was falling off and had mold or mildew all over it. There were giant, gross hairs... More 

Helpful?
2 Thank Brandi B
usa1281, Manager at Red Roof Inn Atlanta - Norcross, responded to this review

Thank you for sending us your feedback from your stay with us at the Norcross location. In the last few months this location changed owners. In the process, we have gone through several staff member changes and have had to provide adequate training around the clock. We are currenly in the process of updating the property. As part of that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn Atlanta - Norcross is conveniently located off of I-85, near a variety of restaurants and shopping. The North Atlanta Trade Center, Gwinnett Medical Center, Mercer Univ. of Atlanta, the Mall of Georgia and Stone Mountain Park are all located within 15 minutes of this hotel. ... more   less 

Additional Information about Red Roof Inn Atlanta - Norcross

Address: 5171 Brook Hollow Pkwy, Norcross, GA 30071-3621
Location: United States > Georgia > Norcross
Price Range: $60 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Atlanta - Norcross 2*
Number of rooms: 115
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