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Extended Stay America - Atlanta - Morrow

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Extended Stay America - Atlanta - Morrow
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Atlanta, Georgia
1 review
1 of 5 stars Reviewed 5 weeks ago

apartment put me and family in a room for two night there 7/19/2016 suppose to checkout 7/21/16 the first room was 103 the room had a smell to it bathroom smelled bad I sprayed air fresher in room the next day I went in refrigerator to get my soda and found mold in refrigerator look in bathroom under sink had... More 

Helpful?
Thank chetta574
2 reviews
1 of 5 stars Reviewed April 2, 2016 via mobile

I'm not a snob when it comes to hotels. Just needed a decent place for me and my daughter to stay for the weekend. Reserved the room based on the pictures. The entire hotel smelled of smoke. They were in the process of "remodeling" and converting to smoke free. The cigarette smoke smell was worse on the floor we were... More 

Helpful?
Thank Kathryn W
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear we failed to meet your expectations. In response to your feedback, I am working closely with our housekeeping staff to ensure we are thoroughly eliminating smoke odors and closely inspecting... More 

Travelers are raving about these Morrow hotels

Atlanta, Georgia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 7, 2016

My family and I stayed here for a month while our house was being built. We selected to have housekeeping once a week, and that was probably the worst about the hotel. During the last few weeks, there were issues with housekeeping coming and cleaning as they were supposed to. It seemed as if they only did just enough. The... More 

Helpful?
Thank Tia H
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the housekeeping issues you experienced. As this hotel’s manager, I can assure you that I have used your comments to ensure that we provide each guest with efficient service. We are sorry for this issue, but are happy to read... More 

San Francisco, California
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 12, 2016

Yes, we would come back to this hotel. There were little things wrong everywhere but nothing that bothered us too much. The staff was very friendly and made us feel very welcome. This was an excellent one night stop!

Helpful?
1 Thank CaliforniaNative007
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Thank you for providing us with details about your stay. We appreciate you letting us know about the inconveniences you experienced. We are sorry for these issues, but are glad to read that you had a positive stay overall and enjoyed our friendly customer service. Your feedback is very important to us, so thank you for sharing. If you would... More 

Punta Gorda, Florida
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed January 5, 2016

We have stayed at this location previously several years ago. We attempted to book a room on January 2, 2016. The lobby was not pleasant. The wait time to see a clerk was terrible. There was an individual wearing hoodie and slouched in a chair in the lobby. The scene made me very uncomfortable. I did not stay and left... More 

Helpful?
2 Thank Stosh2011
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that we were unable to accommodate your needs. I discussed your comments with the team, and we are going to make sure our lobby and customer service meets our company’s high standards. Thank you very much for providing us with your feedback.... More 

Mannheim, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

ver and all it was ok for that price. They offer discount codes where you can save up to 20%. Cornetta was really nice and polite. Now to the not so good things. The Hotel got a really strange smell no matter what time it is. People cook all kind of food thats why the hall way smells super weird.... More 

Helpful?
1 Thank Nia L
Wewoka, Oklahoma
Level Contributor
371 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
4 of 5 stars Reviewed December 28, 2015

Morrow, GA was our second leg of a road trip from Oklahoma to South Carolina. We had spent the previous night in Tunica, MS, then a quick stop in Tupelo, MS, on through Birmingham, AL and stopped here for the night so we could check out The Road to Tara Museum the next morning just a few miles down the... More 

Helpful?
1 Thank pednurse
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments about our exceptional customer service. The staff and I would like to thank you again for posting your review. We look... More 

Stockbridge, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015

I have been here for over a month and not once did I have a bad experience. Every staff member that I have interacted with was/is very polite and professional. The room I have was clean and quite presentable when I first arrived; and the housekeeping staff, which comes once a week, does an amazing job cleaning the room. All... More 

Helpful?
1 Thank Okitawah
Manager_11525, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review

I want to thank you for taking the time to post a review of your experience with us. I’m so glad that you had a great stay and enjoyed all the amenities our hotel has to offer. I truly appreciate your comments regarding our friendly customer service. The staff and I would like to thank you again for posting your... More 

Key West, Florida
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 10, 2015 via mobile

We needed a room for the night and as usual I did my research on trip advisor to find a us a place for a good rate and good reviews. I found the Extended stay in Morrow Atlanta. Since we are familiar with this chain we hoped that this facility would be just as nice as the one we have... More 

Helpful?
1 Thank Jill R
Harrison, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015 via mobile

Excellent place to stay. Staff is outstanding and professional. They go above and beyond to make sure you are satisfied. Lots of places to eat or shop close by which makes it very convenient, especially with a kitchenette.

Helpful?
2 Thank Curlygirl4422
Manager_11525, Manager at Extended Stay America - Atlanta - Morrow, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that staff was pleasant and you enjoyed your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Atlanta - Morrow

Address: 2265 Mount Zion Pkwy, Morrow, GA 30260-3312
Location: United States > Georgia > Morrow
Price Range: $81 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Morrow 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay Morrow
Morrow Extended Stay
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