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Hyatt Place Atlanta-East/Lithonia

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Hyatt Place Atlanta-East\/Lithonia
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179 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Cameron, North Carolina
1 review
2 of 5 stars Reviewed yesterday NEW

I had a bad experience from time of check in to time of check out. Hotel is in a great location but the rooms need some updating and repairing and the receptionist should not be working 2 counters at one time.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Makesha S
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW

My 2nd stay. Wonderful hotel. Clean, stylish decor. The staff is very friendly. Breakfast is average but the room appeal makes up for it. It's in a prime location close to the freeway and shopping. Will stay again

Review collected in partnership with Hyatt Hotels

Helpful?
Thank ishmell
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for returning to the Hyatt Place Atlanta-East/Lithonia. There is no better compliment than a guest who keeps coming back time after time! I'm so glad you continue to enjoy our exceptional service, central location, and your accommodation. It is always a pleasure to have you as our guest, and we look forward to your next stay! Thanks again.... More 

Travelers are raving about these Lithonia hotels

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

i stayed here as part of a group booking and my room was not acceptable. There was hair still on the shower walls. The knobs on the sink popped off. The staff was slow to provide towels and at one point were advised they had ran out and had to wait an hour to get more towels.

Helpful?
Thank Tarus C
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Tarus, thank you for sharing feedback regarding your recent stay with us. We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, so we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we... More 

Rockwall, Texas
Level Contributor
168 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, the bright spot at this hotel was interacting with "Melissa" who was cheerfully and graciously taking care of the breakfast this past Sunday morning. A really nice person. Sadly, this hotel caters to bus-loads of passengers who take priority. My reservation was mishandled by "Lisa" who is probably at Hyatt Corporate, but nevertheless my request for two rooms was... More 

Helpful?
Thank dcseny
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for the issues regarding your reservation and maintenance issues in your room. Our goal is provide every guest with an exceptional and memorable stay, and we are sorry this was not your experience. Your comments have been shared with our management team so we... More 

New Rochelle, New York, United States
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the moment I arrived the staff was focused on making me comfortable and taking care of my needs. I was in town to oversee one of the biggest events of the year for my group and Hyatt Place was everything I needed. After long days I'd have some of the best nights of sleep I've had all year. The... More 

Helpful?
Thank JasonFrancis914
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for your stay at the Hyatt Place Atlanta-East/Lithonia and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. We are also glad that our convenient location was perfect for your needs... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Atlanta-East/Lithonia

Address: 7900 Mall Ring Rd, Lithonia, GA 30038-6910
Location: United States > Georgia > Lithonia
Price Range: $117 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Atlanta-East/Lithonia 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Hyatt Place Atlanta-East/Lithonia Hotel Lithonia
Hyatt Place Lithonia
Hyatt Lithonia
Lithonia Hyatt
Amerisuites Stonecrest Mall Hotel
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