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Hyatt Place Atlanta-East/Lithonia

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Hyatt Place Atlanta-East\/Lithonia
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180 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Tupelo, Mississippi
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Right next to a pretty nice mall. Rooms were clean and staff was friendly. Served hot breakfast that's wasn't too bad. Bathroom in the room I was in seemed a little outdated in comparison to some of the other Hyatt Places I have stayed at.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Vandyb29
Cameron, North Carolina
1 review
2 of 5 stars Reviewed 3 days ago NEW

I had a bad experience from time of check in to time of check out. Hotel is in a great location but the rooms need some updating and repairing and the receptionist should not be working 2 counters at one time.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Makesha S
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Makesha, thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is provide every guest with an exceptional and memorable stay, and we are sorry this was not your experience. Your comments will be shared with our team so corrective action can be taken. We hope... More 

Travelers are raving about these Lithonia hotels

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

My 2nd stay. Wonderful hotel. Clean, stylish decor. The staff is very friendly. Breakfast is average but the room appeal makes up for it. It's in a prime location close to the freeway and shopping. Will stay again

Review collected in partnership with Hyatt Hotels

Helpful?
Thank ishmell
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for returning to the Hyatt Place Atlanta-East/Lithonia. There is no better compliment than a guest who keeps coming back time after time! I'm so glad you continue to enjoy our exceptional service, central location, and your accommodation. It is always a pleasure to have you as our guest, and we look forward to your next stay! Thanks again.... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

i stayed here as part of a group booking and my room was not acceptable. There was hair still on the shower walls. The knobs on the sink popped off. The staff was slow to provide towels and at one point were advised they had ran out and had to wait an hour to get more towels.

Helpful?
Thank Tarus C
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Tarus, thank you for sharing feedback regarding your recent stay with us. We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, so we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we... More 

Rockwall, Texas
Level Contributor
168 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, the bright spot at this hotel was interacting with "Melissa" who was cheerfully and graciously taking care of the breakfast this past Sunday morning. A really nice person. Sadly, this hotel caters to bus-loads of passengers who take priority. My reservation was mishandled by "Lisa" who is probably at Hyatt Corporate, but nevertheless my request for two rooms was... More 

Helpful?
Thank dcseny
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for the issues regarding your reservation and maintenance issues in your room. Our goal is provide every guest with an exceptional and memorable stay, and we are sorry this was not your experience. Your comments have been shared with our management team so we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Atlanta-East/Lithonia

Address: 7900 Mall Ring Rd, Lithonia, GA 30038-6910
Location: United States > Georgia > Lithonia
Price Range: $117 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Atlanta-East/Lithonia 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Hyatt Place Atlanta-East/Lithonia Hotel Lithonia
Hyatt Place Lithonia
Hyatt Lithonia
Lithonia Hyatt
Amerisuites Stonecrest Mall Hotel
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