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Holiday Inn Express & Suites Atlanta East-Lithonia

Traveler (20)
Room & Suite (27)
Dining (8)

About

#5 of 8 hotels in Lithonia
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express and Suites Atlanta East-Lithonia. Ideally located 20 minutes east of Atlanta, the Holiday Inn Express and Suites is close to many of Atlanta's attractions. Area attractions include Georgia Aquarium, Zoo Atlanta, Stone Mountain Park, The New World of Coke, and the Stonecrest shopping center. The hotel is located directly on Interstate 20 offering convenient access to all east and west bound travelers. The local area provides a variety of championship golf courses, parks and outdoor recreation. Several restaurants, sports bars and specialty shops are in the Stonecrest vicinity and are even within walking distance. With the hotel's ideal location in Lithonia a variety of local businesses are within a short drive of the hotel. These local businesses include Baxter International, Georgia Pacific, Volume Transportation, International Paper, and BIO labs. All guest rooms are oversized and include a pull out sofa, microwave and refrigerator. Enjoy a Simply Smart Breakfast every morning including hot and cold items and our world famous cinnamon rolls. Whether traveling for business or pleasure, the Holiday Inn Express and Suites Atlanta East-Lithonia is located in the perfect location to make our hotel your home away from home. Our inviting accommodations and customer service will make your stay memorable. Come let us show you a good old time with our Southern Hospitality Service.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Concierge
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
84Reviews
2Q+A
11Room tips
Traveler rating
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Popular mentions
Checked in and hoppee in the shower and as I was getting out a man was walking in the room, quick, with a torn ligiment I had to push my hand against the door WITH NO CLOTHES ON to stop him ro coming in.
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Response from Shobha30038, Front Office Manager at Holiday Inn Express & Suites Atlanta East-Lithonia
Responded 2 weeks ago
I would like to start by apologizing to you for what had happen, we are no such who this person is. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We will be looking into to this matter to see who this person was and where he came from.
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First of all, we are registered at this hotel for a 30 day stay while in the process of closing on a new home. We requested one style room and received another. Then when asked, I was told “we choose the type of room to put you in when you use points at this location.” Umm, does
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Response from Shobha30038, Manager at Holiday Inn Express & Suites Atlanta East-Lithonia
Responded Apr 24, 2019
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
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+1
THIS HOTEL HAS BED BUGS!!!! When I arrived at this hotel, the lady behind the counter said that she would love it if I could give them a good review and offered me 1200 points if I would give them a perfect score with IHG. She upgraded my room so she said. It was a Flippin
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Response from Shobha30038, Manager at Holiday Inn Express & Suites Atlanta East-Lithonia
Responded Jan 25, 2019
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. We just went through renovation, with new carpet, new mattresses with covers. We had to wait for the Pest Control came out which they did, and could not find anything, We do apologize for the issue and inconvenience.
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I’m currently staying here for the weekend in room 419. When we checked into the room it was cool. After going out for the evening it was extremely warm. I alerted the front desk and they said they would check it. I went out again for the night and when I returned it was 81
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Response from Shobha30038, Front Office Manager at Holiday Inn Express & Suites Atlanta East-Lithonia
Responded Nov 6, 2018
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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Two words= DIRTY ROOMs. This hotel is too pricey to be so dirty. The couch had stains, and the guest in the room above was so loud we couldnt sleep. Holiday Express needs to do a complete remodel. HORRIBLE experience.
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Response from Shobha30038, Front Office Manager at Holiday Inn Express & Suites Atlanta East-Lithonia
Responded May 29, 2018
feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. that encourages our staff to always deliver excellent customer service. We hope you had a wonderful vacation and hope to see you at our hotel again. IN THE END THE ONLY PERSPECTIVE THAT MATTERS IS OUR GUEST!
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PRICE RANGE
$105 - $218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites lithonia-stonecrest
LOCATION
United StatesGeorgiaLithonia
NUMBER OF ROOMS
71
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