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Springhill Suites Atlanta / Six Flags

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960 Bob Arnold Boulevard, Lithia Springs, GA 30122
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1 room 1 adult
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Springhill Suites Atlanta \/ Six Flags
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105 Reviews from our TripAdvisor Community

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Memphis, Tennessee
1 review
1 of 5 stars Reviewed 4 days ago NEW

Stayed here on Jan 22 2016. About 14 youngsters in 2 rooms across from me that ran all night ! Complained 3 times to no avail ! Had do not disturb sign on my door but housekeeping knocked anyway ! Left phone charger in room and called back but never saw it again! Manager called me 2 days later and... More 

Helpful?
Thank Bobbie H
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Bobbie H: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you also for taking the time to complete our guest satisfaction survey. We apologize that you did not have a great experience when you last stay at our hotel. Our goal is to always provide memorable service to our guest for which... More 

Austin, Texas
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

As usual the Mattiott chain takes care of you. I stay here on buisness trips to our corporate office and this location is perfect. The room layout is one of my favorites and the main reason I choose this brand. The staff is allways friendly and was eager to oblidge when I asked for a couple bottles of water. I... More 

Helpful?
Thank Hank512
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Hank512: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you also for taking the time to complete our guest satisfaction survey. We will continue to strive for improvements so that you will have a memorable experience each time that you stay at the hotel. Thank you for your feedback. Your comments do... More 

San Jose, California
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a typical Springhill Suites (exact floor plan we've had elsewhere), clean, a nice breakfast, etc. What sets it apart is the staff. They went out of their way to be friendly and helpful - from the front desk to the cleaning service. In the breakfast room, Helen comes in and greets everyone, gives out hugs, and makes everyone... More 

Helpful?
Thank Teddy008
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Teddy008: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you for completing our guest satisfaction survey. We appreciate your comments and feedback because our improvement efforts revolves around what our guests tell us. We will continue our efforts to ensure that you have a memorable stay each time you visit with us.... More 

Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

It's on the circle with two other hotels and one abandoned Hotel. The abandoned hotel shares the parking lot with this property. The hotel has good and bad points. Good: - Easy access to i20, a Walmart, a good Mexican resturant (la fiesta by Walmart) and Six Flags. - Huge walkin shower & I'm 6'3, 235 - Breakfast (eggs/bacon or... More 

Helpful?
1 Thank Michael M
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Dear Michael M: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you also for taking the time to respond to our guest satisfaction survey. Your feedback is highly appreciated. From your feedback, we realized that we have a lot to improve on. As a result, please accept my sincerest apologies for the... More 

Saint Louis, Missouri, United States
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 2, 2015

We stayed at this hotel because we are frequent users of Marriott properties, and problem would not have found it otherwise, because it is slightly off of the busy roads. We stayed on the Sunday night of the Thanksgiving "weekend", and there were not too many other guests. Because of the location, it would have been quiet, anyway. The room... More 

Helpful?
1 Thank Hal H
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Dear Hal H: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you also for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Atlanta Six Flags. As a VALUED GUEST, we see that there is room for improvement based on your feedback.... More 

2 reviews
5 of 5 stars Reviewed October 18, 2015

This was our fourth trip in two months to care for our sister with cancer and stayed at this Springhill Suites each time. The amazing staff especially Barbu, Helen and Rosetta treated us as if we were family. During this last trip we were there for 2 weeks. Breakfast was always well stocked. Coffee and tea available at all times... More 

Helpful?
Thank Bonnirdh
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Bonnirdh: Thank you for choosing to stay at the Springhill Suites Atlanta Six Flags during your family emergency. We certainly appreciate your business and can assure you that it was a pleasure. You are one of the most gracious families I have ever encountered. I will make sure to inform the entire staff about your sentiments and kind words. We... More 

Virginia, USA
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed October 7, 2015 via mobile

Stayed three weekend nights, with two rooms for our party of five. Rooms are more spacious than standard hotel rooms, including a huge sofa with a queen bed, desk, mini fridge and microwave. Rooms were very clean and well maintained. Free breakfast was very good with lots of variety, including eggs, a meat, waffles, oatmeal.staff was extremely helpful and friendly.... More 

Helpful?
1 Thank jaxjerry
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Jaxjerry: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you also for taking the time to complete our guest satisfaction survey. We appreciate your feedback. Our improvement efforts are largely dependent on what our guests tell us. I will share your sentiments with the entire team to serve as a motivation to... More 

Terry, Mississippi
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 15, 2015

My husband and I stayed 2 nights on business. I used the Marriot app for check in and everything was ready for us. The only complaint I have is the bathrooms are not user friendly. I can not give enough praise to the staff.

Helpful?
Thank Gammie03
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Dear Gammie03: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you also for taking the time to complete our guest survey and letting us know how your stay was. We are delighted to know that you had a great stay. It is always a pleasure providing you courteous service as a Marriott.... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 26, 2015

I am from Chicago and typically the hotels near the theme park are ok, not great. However, this hotel exceeded my expectations. Especially since the hotel we were planning to stay at right up the road had horrible reviews. So this change was done at the last minute. Overall, we were pleased with the room and the space. My only... More 

Helpful?
Thank Maribeth E
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

MaribethE: Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business. Thank you for completing our guest satisfaction survey. We appreciate your kind sentiments. I will be sure to convey your sentiments to the staff. I am very delighted to hear that you had a great stay. I can assure you that we will continue... More 

Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 19, 2015 via mobile

It's not a real Springhill suites. It's a poorly converted property. The issues start when you drive up and there's a boarded up hotel next door. We lost power for 3 hours and we were told it always happens when it rains. 105 degree weather in a hotel room does not equal for a pleasant evening. Pool closed for 2... More 

Helpful?
1 Thank Alexloustau
Barbu K, General Manager at Springhill Suites Atlanta / Six Flags, responded to this review

Dear Mr. Alexloustau: Please permit me to respond to your comments both through this forum and our survey. Thank you for staying at the Springhill Suites Atlanta Six Flags. We appreciate your business and loyalty to the Marriott brand. As a Marriott, we pride ourselves on providing excellent guest service. Unfortunately, this was not one that I am proudest of.... More 

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