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Red Roof Inn & Suites Hinesville

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Red Roof Inn & Suites Hinesville
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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Houston, Texas
Reviewed 1 week ago

First off, this property has only been a Red Roof for a short time, so any reviews more than a few months old can probably be dismissed as they are not for this location. They are still working on the changeover and 2nd floor is not available. Most everything was fine - no complaints. Friendly staff. Room was very basic...

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Helpful?
Thank RMM60
Management response:

Thank you very much for the great review! We are working diligently to make sure our guests have a wonderful stay. Also, we will be offering breakfast soon! We hope to see you again! Have a great day! Stacy Gill

Reviewed 2 weeks ago via mobile

This hotel is recently remodeled.very nice and comfortable atmosphere.The beds are very comfortable I had the best nights sleep.The staff is very friendly will definitely stay here again when I am back over this way.

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Helpful?
1Thank partyinginfla
Management response:

Thank you so much for taking the time to give us a review! We are pleased that you enjoyed your stay and look forward to seeing you again!

Peyton, Colorado
Reviewed February 22, 2016

Traveled here on a business trip and stayed for 4 nights. Only positive about the stay was the bed. The lobby has a defunct fountain with a haphazardly placed piece of plywood covering it. There are several gouges in the walls, and the entire feel of the hotel is just a bit this side of seedy. I had a stray...

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Helpful?
1Thank GabbyThompson
williebar
Reviewed January 28, 2016 via mobile

I would never stay here based on the rude and rushed attitude of the girl who answered the phone. I simply wanted some prices and I was told 59.99 for a king 69.99 for a queen and then was basically hung up on. I'm not sure if she was busy or what, but this type of attitude will certainly lose...

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1Thank williebar
Rocky Mount, Virginia
Reviewed December 11, 2015 via mobile

I won't lie.... my first encounter was shocking. Literally..... I hit the buzzer out front and I think I scared the attendant out of her chair. We checked in at 3:30 am so she probably wasn't expecting us. Got our room quickly and off to bed. Woke up to a great continental breakfast and off we went. It was obvious...

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Helpful?
Thank Kupkakery
Days Inn H, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Kupkakery, Thank you for sharing your comments regarding your recent stay at the Quality Inn & Suites, Hinesville GA. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, Rk Patel...

Huntsville, Alabama
Reviewed September 5, 2015 via mobile

Within the first couple minutes of being in the room my mom found a roach in the bathroom. I called the front desk several times and no one answered. So I walked to the front desk and the front desk person was talking on her personal cell phone. She didn't acknowledge my presence and continued her conversation about her mom...

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Helpful?
Thank Brittany H
Days Inn H, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Brittany, It is very unfortunate that your experience with us was not as pleasant as you expected. We really do appreciate your concern, especially the fact that you alerted us to the cockroach incident prior to your departure. Management was informed after you checked out and a Pest control company (ECOLAB) was already contracted to attend to the issue....

Georgia
Reviewed July 24, 2015 via mobile

I've visited this property 4-5 times over the past year and unfortunately the hotel appears to be in a downward spiral. This visit, the staff wasn't cordial and on checkout, the front desk clerk was busy visiting with her significant other. This has happened to me on a previous visit. This hotel is in a great location and offers good...

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Helpful?
Thank GeorgiaTopdog
Days Inn H, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Georgia Topdog, I'm very sorry that you've taken away such a poor impression of our property, and I apologize for the Front Desk behavior. Just want to inform you that we are working on both situation. At the conclusion of the renovation our property will have the amenity such as Microwave, Mini Refrigerator, Iron, Iron Board , Coffee Maker...

Rio de Janeiro, RJ
Reviewed July 22, 2015 via mobile

Hinesville do not have nothing special and if you can pay more for long stay you really need to change for other hotel. But if you like to sleep in a clean and good room that is a good option. Tge breakfast is fine. The room and the beds confortable. A little bit overpriced for the old horel that it...

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Helpful?
Thank jorgeotavio
Guest R, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Jorgeotavio, I am glad to hear you found our rooms clean and comfortable. I understand how necessary Elevator is in multiple story building, but unfortunately the hotel was originally designed without elevator and its very hard to make that change now. I hope you will give us another change to earn your business next time you are in the...

Beverly Hills, Florida
Reviewed July 19, 2015 via mobile

This hotel is recently renovated and you can tell. New paint new carpet, it's very nice looking. The beds are comfortable and no signs of bugs that the other reviews say. Only issues were the carpets in the hall were pretty bad. Definitely need to be thoroughly cleaned. The room carpets were nice but the hallway was horrible. Other issues...

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Helpful?
Thank ShamrockSoldier
Guest R, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear ShamrockSoldier, Thank you for taking the time to tell us about your experience at the Quality Inn & Suites, Hinesville, GA. Your feedback is very important to us. At Quality Inn & Suites, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address...

Reviewed July 4, 2015 via mobile

as I walked out of my moms room ,to go back in my room we saw a roach which we killed instantly, told the woman she brushed it off like that's normal. Later that night while I was in my room I saw a dead roach on the corner in the door. I feel like hotels are supposed to be...

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Helpful?
Thank jane8586
Guest R, Guest Relations Manager at Red Roof Inn & Suites Hinesville, responded to this review

Dear Jane, Thank for allowing us to earn you valuable business . I am extremely sorry for an inconvenience due to roach in your room. We do have nationally recognized pest elimination company that treats all room on timely manner. I will discuss your issue with the them to resolve the issue. Hope to earn yours and your mother valuable...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Red Roof Inn & Suites Hinesville is family friendly, and an excellent choice for guests who are visiting Fort Stewart or Liberty Regional Hospital, as the hotel is within a 5 minute drive to both locations. Savannah College is also just 10 minutes away. Other great attractions like Fort McAllister State Historic Park, and Savannah Mall can easily be enjoyed within 30 minutes. When you check in, check out the room amenities we have to offer during your stay. The non-smoking rooms at this newly renovated hotel offer large flat screen TVs, microwave & refrigerators, work desk, and hairdryers. Select rooms offer Jacuzzi's, and coffee makers. This hotel offers suite rooms, and coin laundry is available. Complimentary coffeehouse-style coffee & tea are offered in the lobby and one well-behaved pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Hinesville

Address: 70 Wallace Martin Drive, Hinesville, GA 31313 (Formerly Quality Suites)
Location: United States > Georgia > Hinesville
Price Range: $50 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Hinesville 2.5*
Number of rooms: 65
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Also Known As:
Comfort Hotel Hinesville
Comfort Suites Hinesville
Hinesville Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn & Suites Hinesville staff and other travelers.
1 question
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Questions? Get answers from Red Roof Inn & Suites Hinesville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay at the Hampton Inn on the other side of the parking lot.”
 of 5 bubbles GabbyThompson, Feb 22, 2016 | Read review
“Avoid this horrible place and staff isn't trustworthy with your bank card”
 of 5 bubbles MARIONT522, Apr 28, 2015 | Read review
“The applebees near this hotel was also quite disgusting, had hair in our pasta.”
 of 5 bubbles 397curtisc, Aug 19, 2014 | Read review
“Ask to see a room before you are assigned that particular room for cleaning and freshness”
 of 5 bubbles MarionT544, Jul 6, 2014 | Read review
“No elevator so if you don't do stairs,get a room on main level”
 of 5 bubbles Funloving22222, Jan 5, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question