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SureStay Hotel by Best Western Helen Downtown

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8396 S Main St, Helen, GA 30545-3655
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (37)
Room & Suite (28)
Pool & Beach (6)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 19 hotels in Helen
Location
Cleanliness
Service
Value
Located in the heart of Helen, the Surestay Hotel by Best Western, with its newly reimagined modern guestrooms, continental breakfast, and seasonally heated indoor pool, offers guests the finest in accommodations and hospitality. While we love Fido, please leave them at home, as our hotel is not pet friendly, however, service dogs are always welcome!
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Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Non-smoking hotel
24-hour front desk
Wifi
Indoor pool
Heated pool
Snack bar
Vending machine
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Cable / satellite TV
Complimentary toiletries
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
Special Offer:$25 Gift Card Promotion
735Reviews1Q+A6Room tips
Traveler rating
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Popular mentions
Macbobby wrote a review Apr 18
77 contributions19 helpful votes
My room was adequate...but the price!! Yes, I understand my stay was on a weekend night, but the price of rooms in Helen is ridiculous. I would have stayed elsewhere if I hadn’t committed to meet friends who were staying close by. The room? It was a nice basic room. It was clean. Amenities were minimal, but there was a mini-fridge, a desk and an easy chair. The bed was reasonably comfortable. The bathroom had a light burned out, and the heater didn’t work. The shower drain was slow. No shampoo. The location close to downtown is really nice. The town itself is quaint, but is not charming enough. I would stay here again, but would avoid weekends like the plague.
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Date of stay: April 2021Trip type: Traveled solo
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Alexandra S wrote a review Jan 2021
Fort Stewart4 contributions3 helpful votes
Hotel's Favorite
We had a King room with whirlpool and fireplace. The room was very spacious and clean, with modern furniture. Their heated pool is awesome as well. We definitely feel like we got a very good value for the price we paid. Ms Patricia at the front desk was very friendly and helpful. Big thumbs up for her! The hotel is right in the middle of town and walking distance from everything, which is good because it saves you the parking fee that's all over town. The only thing that wasn't positive about our stay was that we had really noisy room neighbors, but that's not really the hotel's fault. There was also a bar across the street that blasted music until 1AM on Saturday. I'm not sure if the town is always this loud, or if it was because it was new year's weekend. Anyway, I recommend this hotel and we will definitely be back!
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Review collected in partnership with Best Western
Date of stay: January 2021
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Adventure & Travel 24/7 wrote a review Apr 10
Inman, South Carolina189 contributions24 helpful votes
The room was clean but the bed was too soft/wore out. We stayed two nights and felt like I over paid. It is inline with the pricing for the area it seems looking at rates nearby. With Covid the breakfast is pickup in office and take to your room, muffins, pastries, coffee & tea. There is a nearby Dottie’s Kitchen...yum. Save your hunger for breakfast there.
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Date of stay: February 2021Trip type: Traveled as a couple
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beautifultome wrote a review Apr 7
1 contribution
The rooms were clean the staff was nice. I didnt think the size or quality of the room was great for the money I paid. The bathroom was so small. The shower had some ceiling cutout right above the shower weird. Room was small too.
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Review collected in partnership with Best Western
Date of stay: April 2021
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Roberta R wrote a review Mar 2021
Winnemucca25 contributions6 helpful votes
For a non-smoking motel, stale smoke hit you in the face when you walked into the.room. I understand Helen is a big tourist destination and weekends are a premium - but geez - it's just a room with a bed, toilet and hot water. I will say on the positive side - it's in a great location.
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Review collected in partnership with Best Western
Date of stay: March 2021
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PRICE RANGE
$85 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 helen ga hotel helen, helen super 8 hotel, super eight helen, helen super eight
FORMERLY KNOWN AS
Super 8 Helen GA
LOCATION
United StatesGeorgiaHelen
NUMBER OF ROOMS
58
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Frequently Asked Questions about SureStay Hotel by Best Western Helen Downtown
Which popular attractions are close to SureStay Hotel by Best Western Helen Downtown?
Nearby attractions include Bavarian Mountain Miniature Golf (0.3 miles), Chattahoochee River (0.2 miles), and Hansel and Gretel Candy Kitchen (0.3 miles).
What are some of the property amenities at SureStay Hotel by Best Western Helen Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Hotel by Best Western Helen Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Hotel by Best Western Helen Downtown?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at SureStay Hotel by Best Western Helen Downtown?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel by Best Western Helen Downtown?
Conveniently located restaurants include Cowboys & Angels Restaurant and Bar, Muller's Famous Fried Cheese Cafe, and Bodensee Restaurant.
Are there opportunities to exercise at SureStay Hotel by Best Western Helen Downtown?
Yes, guests have access to an indoor pool during their stay.
Is SureStay Hotel by Best Western Helen Downtown located near the city center?
Yes, it is 0.8 miles away from the center of Helen.
Are there any historical sites close to SureStay Hotel by Best Western Helen Downtown?
Many travelers enjoy visiting Hardman Farm (1.3 miles) and Romeo and Juliet Indian Mound Tragedy Site (1.5 miles).
Is SureStay Hotel by Best Western Helen Downtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.