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Alpine Valley Inn - Helen

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Alpine Valley Inn - Helen
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Lafayette, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

One of the most difficult things to do in Helen Georgia is to find a decent budget hotel deal on a Summer weekend. If you are not looking for luxury but basic accommodations for a budget price in a tourist destination, then Alpine Valley Inn is the place. Have I paid more n stayed in better? Sure. From Dubai to... More 

Helpful?
1 Thank globegysy
Mary S, Public Relations Manager at Alpine Valley Inn - Helen, responded to this review

Dear Guest, Your feedback is priceless to us. Thank you so much for your kind words. We are glad that you had a pleasant experience, and hope to see you again next time. More 

Rome, Georgia
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Every thing was good. The rooms were clean. They called and ask what time I was checking in and had the air on for us when we got here. The only complaint I had was we had no wash rags to take a shower. Went to office and they were all out of wash rags. And the ice machine was... More 

Helpful?
Thank Alleycat0827
Mary S, Public Relations Manager at Alpine Valley Inn - Helen, responded to this review

Dear Guest, Thank you for the feedback about your recent stay. We are thrilled that you enjoyed your visit, and appreciate your comments about the housekeeping and vending. This has been sent to management to review. Wishing you safe travels! More 

1 review
5 of 5 stars Reviewed July 20, 2016 via mobile

My family and I stayed here for a couple nights. The kids loved the pool. Rooms had nice flat screen tvs. Employees were awesome and very helpful. Housekeeper was helpful and gave is extra towels and toiletries. Great place for a great price.

Helpful?
Thank bug0484
Mary S, Public Relations Manager at Alpine Valley Inn - Helen, responded to this review

Dear Guest, We are happy to hear that you and your family enjoyed your time with us. Thank you for your feedback, and we look forward to seeing you next time. More 

1 review
1 of 5 stars Reviewed July 11, 2016 via mobile

We're to begin...we stayed in room 107...no refrigerator or microware so drinks that we brought couldn't even be put on ice bc they had a broken ice machine that's no longer is in use., no clock,phone,coffee pot, had 2 towels 2 washcloths 1 which was dirty...no wake up calls....door was broken...no turn down service so when we got back to... More 

Helpful?
Thank Amanda W
Mary S, Public Relations Manager at Alpine Valley Inn - Helen, responded to this review

Amanda, We sincerely apologize for the issues that you experienced during your time with us. Our management staff has been notified in order to make the necessary adjustments. We hope to have the opportunity to better your next stay with us. More 

Travelers are raving about these Helen hotels

Summerville, Georgia
1 review
1 of 5 stars Reviewed June 27, 2016

The toilet would not flush even before it was used. The pool was closed down. Most of the power outlets didn't work. TV had to be programmed and reprogrammed after being turned off. Phone and alarm clock did not work. Ice machine did not work. No refrigerator, microwave or coffee maker. The ac worked fine though.

Helpful?
Thank spd107
Mary S, Public Relations Manager at Alpine Valley Inn - Helen, responded to this review

Dear Guest, I am terribly sorry for the inconveniences you experienced during your recent stay. The hotel is now under new management, and we are in the process of making lots of changes to better accommodate our guests. We hope to have the opportunity to better your experience with us next time you are in Helen. More 

Dawsonville, Georgia
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

It appears they have recently updated the room and it is under new management.The room was clean and smelled good. More updates are needed and it would have been nice to have a fridge, but it is much nicer than most of the places we have stayed in Helen. Much, much, much nicer than the Days Inn that we've stayed... More 

Helpful?
Thank DERALF
Mary S, Public Relations Manager at Alpine Valley Inn - Helen, responded to this review

Deralf, The property is under new management, and we have been in the process of renovations. We are happy that you noticed the changes, and enjoyed your stay. Thank you for booking with us, and we look forward to seeing you next time are you back in Helen. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 19, 2016 via mobile

My husband and I spent our July 4th weekend at this hotel and OH MY GOD. The place was absolutely sketchy and nasty. The door to our room had been kicked in and then repaired badly but not replaced. There appeared to be blood on the wall and the bed clothes were nasty. The bathroom had recently been "refurbished" meaning... More 

Helpful?
Thank Nikki S
Mary S, Public Relations Manager at Alpine Valley Inn - Helen, responded to this review

Nikki, I sincerely apologize for your experience during your recent stay. We are in the process of renovations since the property is under new ownership, and we want our guests to leave 100% satisfied. We hope to have the opportunity to better your stay next time you are in Helen. More 

Fayetteville, Georgia
Level Contributor
949 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 405 helpful votes
1 of 5 stars Reviewed November 10, 2015

We stayed at the Alpine Valley Inn the last time in 2006 I believe. Now coming back for Labor Day weekend and not knowing what to expect, I expected great things. Well, I got neither. They pretty much have not done anything since 2006. It looks like an old motel suite. The beds were hard and things were falling apart.... More 

Helpful?
Thank Caleb J
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 29, 2015 via mobile

We booked this hotel for two nights only because it was the only thing available. We get there and it's gross.. Everything is falling apart, holes in walls, coffee pot hadn't been cleaned in forever. We had 4 people staying in the room and they only gave us 2 towels... We asked for more towels and they argued about give... More 

Helpful?
1 Thank katiealer
Peachtree City, Georgia
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed July 25, 2015

So, we checked in and payed the first night and left a deposit for the room. We have a short balance to pay at check-out. The next morning the hotel manager busted our door wide open and started to yelled and screaming about the bill. Now keep in mind this manager did not even as a courtesy knock the door... More 

Helpful?
7 Thank ClaudiaCurtis
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast

Additional Information about Alpine Valley Inn - Helen

Address: 749 Brucken Strasse, Helen, GA 30545-3606
Location: United States > Georgia > Helen
Price Range: $94 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Alpine Valley Inn - Helen 2*
Number of rooms: 32
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