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Riverbend Motel & Cabins

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#2 of 20 Hotels in Helen
Certificate of Excellence
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1,344 Reviews from our TripAdvisor Community

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Showing 1,344: English reviews
Gainesville, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Helen is a beautiful town. The Riverbend Motel is in a great location, which is why I'm rating it 3 out of 5. I am downgrading the motel because our cabin was $200/night, there was garbage in the oven and under a chair. The place is dog-friendly but also dog-eared. I'm assuming it is in a flood plane since we... More 

Helpful?
Thank Dennis W
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for your recent feedback on your stay with us. We are glad our location served you well during your visit to Helen. I would like to apologize for the cleanliness issue you encountered in your cabin. We appreciate feedback from our guests so we can resolve any issues. We hope you will give us another try the... More 

Atlanta, Georgia
Level Contributor
7 reviews
2 of 5 stars Reviewed 1 week ago NEW via mobile

The motel is in serious need of updating and deep cleaning. The furniture was literally falling apart and there is rotten wood on the outside. The floors in the room were dirty, the commode was loose, there were unspackled holes in the walls, basically everything was old, worn and dirty. Even the hairdryer had dirty handprints on it! The lights... More 

Helpful?
Thank unclegrouch
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. We are terribly sorry to see your experience was not perfect. I would like to extend my sincerest apologies for the cleanliness issues you encountered as well as you dissatisfaction with the furniture provided in your room. We are working to update our accommodations... More 

Waco, Texas
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place needs a complete overhaul. The rooms are in disrepair and dark and dingy. They promised breakfast, but all it was, was 2 juice choices, from a machine, and bad coffee. It is on the river front, which was the only nice part of this place. I do not recommend staying there.

Helpful?
Thank Stephenwinarick
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The reviews we read were pretty good so we decided to try this but were disappointed. The room was clean enough and pretty well decorated and the staff was friendly but we killed 2 roaches in the room, the wi fi didn't work and there was no breakfast available. Breakfast was supposed to be available from 7-10 but when we... More 

Helpful?
Thank Judith M
Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Three aspects of the property deserve 5 stars: the location, riverfront with over an acre of private river frontage with swings and chairs; the proprietors, who are eager to please and act as though they invested their life savings in remodeling, and the cleanliness of the rooms. Unfortunately, for a river front property, not a single room has a view... More 

Helpful?
Thank John A
Nashville, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is old and tired so don't expect updated and well kept. Don't expect patios or balconies. It gives the feeling of being unclean. Corners of floor dirty, lights out, poor paint job, locks difficult to work and door stick on the floor causing one to shove the door to open or close it. Don't expect a bright, modern... More 

Helpful?
Thank Gretalll
Ga
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Riverbend is a GREAT location, right on the river and close to so many of Helen's attractions. The rooms are being refurbished, but the one we stayed in had a very comfortable bed, the sheets were nice and the room was clean. There was a flat screen tv, mini fridge and microwave. There is a small continental breakfast, packets of... More 

Helpful?
Thank Sandy6316
St. Petersburg, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Although the pix on-line showed a cute place to stay on the river, the reality was terribly disappointing. We booked two nights for 3 adults and 4 children. Driving up to cabin # 5, we were greeted by a huge dumpster overflowing with old mattresses with an old refrigerator, old grill and an abandoned riding lawn mower (with high grass... More 

Helpful?
1 Thank Tracy T
West Palm Beach, Florida
Level Contributor
2 reviews
2 of 5 stars Reviewed August 15, 2016

Was excited to stay here but turned out to be old and run down motel. Batthroom definitely showed age and shower head was coming out of wall. Reception area was smelly and breakfast consisted of oatmeal and a couple of prepackaged pastries. Riverview they claim is kind of a joke, as your front door window looks out onto the outside... More 

Helpful?
Thank Linda P
Port Charlotte, Florida
2 reviews
1 of 5 stars Reviewed August 12, 2016

Word of mouth is what makes a business. I hope this reaches a lot of people because the $233 per night rate is highway robbery at its finest for what was inside this place! Trip advisor had a good rating on this place and I have not a clue HOW that happened. PROS: Beds were super comfortable, Sheets/towels clean, newer... More 

Helpful?
Thank proffemt204
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Located conveniently downtown. Flat screen TV, PILLOWTOP king OR 2 queen size beds. Each room has a micro/frig, coffee maker, hairdryer, iron/ironing board, HBO and wireless internet. Located on the Chattahoochee River. Picnic tables, BBQ grills. Free local calls. Our beautiful cabins sit along the Chattahoochee River. Each cabin has a cozy loft bedroom, full kitchen and living room equipped with a fireplace, BIG FLAT SCREEN TV & HBO. Some cabins are equipped with Jacuzzi tubs. ... more   less 

Additional Information about Riverbend Motel & Cabins

Address: 134 River St, Helen, GA 30545-3118
Location: United States > Georgia > Helen
Price Range: $96 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverbend Motel & Cabins 2*
Number of rooms: 25
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Also Known As:
Riverbend Motel And Cabins
Riverbend Motel & Cabins Hotel Helen
Chalet Kristy Helen
Chalet Kristy Hotel Helen
Hotel Style:
#1 Best Value Hotel in Helen
#1 Romantic Hotel in Helen
#2 Family Hotel in Helen
#2 Business Hotel in Helen
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