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Riverbend Motel & Cabins

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#2 of 20 Hotels in Helen
Certificate of Excellence
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1,336 Reviews from our TripAdvisor Community

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Showing 1,336: English reviews
West Palm Beach, Florida
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago

Was excited to stay here but turned out to be old and run down motel. Batthroom definitely showed age and shower head was coming out of wall. Reception area was smelly and breakfast consisted of oatmeal and a couple of prepackaged pastries. Riverview they claim is kind of a joke, as your front door window looks out onto the outside... More 

Helpful?
Thank Linda P
Port Charlotte, Florida
1 review
1 of 5 stars Reviewed 1 week ago

Word of mouth is what makes a business. I hope this reaches a lot of people because the $233 per night rate is highway robbery at its finest for what was inside this place! Trip advisor had a good rating on this place and I have not a clue HOW that happened. PROS: Beds were super comfortable, Sheets/towels clean, newer... More 

Helpful?
Thank proffemt204
Greenwood, South Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The lady was great over the phone when making the reservations..we rented a cabin so we could all stay together which cost more but allowed us to be together..The cabin had a queen bed which was fine a futon that was ripped with nails sticking out(unusable) and a couch bed that had the wood hanging out and cushions were ripped... More 

Helpful?
Thank LivinginSC
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent visit to the Riverbend. I would like to apologize for all of your misfortunes you experienced during your stay. I have brought these issues up to maintenance and we have resolved the A/C. Like you said we are working to update the cabins. We hope... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Horrible! Bathrooms terrible! There was blood on our pillow! Worst of all they held up my credit card (even though we paid cash) for days causing problems with my checking account. My bank had to call to get them to release it! Cost me $200!

Helpful?
Thank Annelle L
Guyton, Georgia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this was our second stay here, came with a large group this trip. We arrived early even though our rooms were not ready Constance let us park our little trailers in the parking lot as most of us went tubbing. Rooms are mostly updated with the looks of finishing some more things along the way. Our air condition went out... More 

Helpful?
Thank RScreen
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello again, Thank you for your kind review of your recent stay at the Riverbend! We are thrilled you and your group enjoyed your time with us and you were able to relax and have a little fun. We appreciate you coming back and staying with us a second time and look forward to seeing you again! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

This motel was a mix of hot and cold water. The positives : Off the main road, very quiet dead end road, overlooks the creek, room was clean and "renovated", bed was new pillow top and comfortable, air works great, plenty of hot water, and friendly receptionist. The negatives: An old motel that's been renovated halfway. Paint doesn't match on... More 

Helpful?
Thank Miranda G
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to send us your feedback. Please allow me to apologize for not providing you with the high quality of services you deserve. We are glad however that our rooms served you well for your stay. Again, I am sorry that the outer appearance let you and your party down. I have brought your... More 

Edgewater, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The building looks old on the outside but the rooms have been renovated and are nice. The location is awesome you can park the car and walk everywhere. There is plenty to do for everyone. There are swings on the river to enjoy.

Helpful?
Thank David T
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello David, Thank you for your kind review of your recent stay. We are thrilled your accommodations were up to your standards as well as our convenient location working well for your visit. We hope to see you again the next time your travels bring you to Helen. More 

Pensacola Beach, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

For one of the highest priced motels in the Helen area, I felt like I was a scammed and really wish I had booked somewhere else moments after arriving. Honestly if this is what a high priced room goes for in Helen, I definitely would not want to stay in the cheaper ones. A long awaited and much needed trip... More 

Helpful?
Thank gr0wing
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. We are terribly sorry for all of the inconveniences you experienced during your stay with us. Our priority is taking care of our guests and it seems we let you down. This is not typical of our hotel and we have addressed your concerns... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This motel is in a good location, easy to visit other parts of the town. The King room is antique flavored, bathroom is okay. Breakfast here is terrible, close to the worst; anyway, this town serves good breakfast, so customers do not have eat in the motel. In this season, the price is high.

Helpful?
Thank Clay C
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. We are glad to see our fantastic location served you well during your stay and you were able to find one of Helen's wonderful breakfast spots to get your day started. We hope to see you again the next time you visit Helen. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Lisa at the front desk was an angel in helping me. This is an awesome place to stay. The breakfast is very very limited though they could do a better job on that. Lisa was kind and considerate and thoughtful and made sure that my vacation was the best that it could be.

Helpful?
1 Thank Leo F
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for your kind kind words about Lisa. We adore her and think she is wonderful as well. We are thrilled she could make your vacation fantastic and we are so excited you enjoyed your time here. We hope to see you again the next time your travels bring you to Helen. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Located conveniently downtown. Flat screen TV, PILLOWTOP king OR 2 queen size beds. Each room has a micro/frig, coffee maker, hairdryer, iron/ironing board, HBO and wireless internet. Located on the Chattahoochee River. Picnic tables, BBQ grills. Free local calls. Our beautiful cabins sit along the Chattahoochee River. Each cabin has a cozy loft bedroom, full kitchen and living room equipped with a fireplace, BIG FLAT SCREEN TV & HBO. Some cabins are equipped with Jacuzzi tubs. ... more   less 

Additional Information about Riverbend Motel & Cabins

Address: 134 River St, Helen, GA 30545-3118
Location: United States > Georgia > Helen
Price Range: $96 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverbend Motel & Cabins 2*
Number of rooms: 25
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Also Known As:
Riverbend Motel And Cabins
Riverbend Motel & Cabins Hotel Helen
Chalet Kristy Helen
Chalet Kristy Hotel Helen
Hotel Style:
#1 Romantic Hotel in Helen
#2 Family Hotel in Helen
#2 Business Hotel in Helen
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