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Country Inn & Suites By Carlson, Helen

Booking.com$101*
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#1 of 18 Hotels in Helen
Certificate of Excellence
GreenLeadersGold level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Helen
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729 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Helen
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Showing 727: English reviews
ky
Reviewed March 10, 2016

Rooms were clean, beds fresh, toilet could've used a good scrubbing. The room decor was dated. I carry disinfectant wipes so the toilet was not an issue. We made reservations the afternoon on our way to the hotel. We were told the pool would be closed, there were several children in it. The attendant at the front desk was very...

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Helpful?
Thank debcKy
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear debcKy, Thank you for taking the time to tell us about your stay here with us in Helen. I am so sorry about the toilet issue and I assure you that we have fixed it. I also would like to apologize about the pool, we finally got it up and running! We hope to see y'all again soon. Thanks,...

gallatin, United States
Reviewed March 8, 2016

On the front end of this review it is fair to say the hotel is currently going under some needed renovation.The room we stayed in was clean and acceptable in every way.The only thing it needed was new carpet, their were some medium /small size holes in the carpet as you came into the room and some other minor paint...

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Helpful?
Thank Kevin D
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Kevin D, Thank you for taking the time to tell us about your recent stay with us here in Helen. I am so sorry about the fireplace, we are looking into how to fix this issue to make everyone's stay more enjoyable. I also would like to apologize for the carpet and paint in the room, we are going...

DeLand, United States
Reviewed March 8, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Salvatore L
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Fort Lauderdale, Florida
Reviewed March 7, 2016

Good central location, usual cookies at check in, friendly staff, indoor pool and hot tub available if wanted. Quiet inside the room. Clean. Breakfast was a little too basic for me, but there were choices available. Overall, no problems staying here again.

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Helpful?
Thank amazingdelivery
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear amazingdelivery, Thank you for taking the time to tell us about your recent stay here in Helen. We hope to see y'all again soon! Warm Regards, Emily Adams Guest Relations

Rutherfordton
Reviewed March 7, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank brianpK4783OF
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Tampa, Florida
Reviewed March 4, 2016

After making an unintended reservation elsewhere, I was able to get two rooms at the country inn and suites in Hele, GA. The desk clerk was excellent. Although we were not able to have rooms close to each other, we were both very happy with the rooms.nthe fireplaces were a welcome bonus as was the "lounge chair". Breakfast was good...

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Thank Ten1010
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Ten1010, Thank you for taking the time to tell us about your recent stay here with us in Helen! I am delighted to hear that y'all had a good time. We hope to see y'all again soon. Warm Regards, Emily Adams Guest Relations

Williston, Florida
Reviewed March 3, 2016

This is the only hotel we stay at in Helen, GA. The befs you melt into while looking at the fireplace. Nice bonus on free breakfast. From home made waffles to grits and eggs. Free coffee and cookies awaits. Great staff always helping in restaurant recommendations.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank sophiecE1936AY
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear sophiecE1936AY, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your fireplace room and the breakfast. We look forward to your next stay. Thank you so much, Emily Adams Guest Relations

Toney, Alabama
Reviewed March 3, 2016 via mobile

My husband and I are hiking the Applachain Trail and stopped for a couple of days here to check out Helen, Ga. We stayed at the County Inn here. The Assistant manager Judy is the friendliest most helpful person and quickly got us ib a room and gave us directions to spots in town. She even looked up shuttle phone...

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Thank Bcarter143
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Bcarter143, Thank you so much for taking the time to tell us about your recent stay here with us in Helen. I am so delighted to hear that y'all had a goodtime. Thank you for mentioning Judy, as this gives us an opportunity to recognize her for all of her hard work, we are truly blessed to have her....

Athens, Tennessee
Reviewed February 29, 2016

Stayed with my wife as a birthday trip for her. Rooms were clean and staff was great. Breakfast was good also. Enjoyed the stay very much. For the price room was a great value. Staff was extremely helpful.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Ron N
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Ron N, Thank you so much for taking the time to tell us about your recent stay here with us in Helen. I am so delighted to hear that y'all had a good time. We hope to see y'all again soon. Warm Regards, Emily Adams Guest Relations

Guyton, United States
Reviewed February 29, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Steven J
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545-3634
Location: United States > Georgia > Helen
Price Range: $96 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn & Suites Helen Hotel Helen
Country Inn And Suites Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Business Hotel in Helen
#1 Green Hotel in Helen
#1 Family Hotel in Helen
#3 Romantic Hotel in Helen
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Helen staff and other travelers.
22 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Helen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Second floor room. Room on backside of hotel.”
JaxGirl45, Apr 24, 2017 | Read review
“Get extra pillows:) I loved the heavy feather pillows but they are small.”
TinaC525, Mar 30, 2017 | Read review
“Helen is a quiet town, so all rooms were quiet. The hotel is off the main road as well.”
lmaton, Mar 20, 2017 | Read review
“the rooms facing downtown Helen are the rooms they consider with a view. Ask for top floor (third floor) to avoid having someone above you.”
bethrad, Feb 17, 2017 | Read review
“King suites - two separate rooms. King with Jacuzzi was best for us - one large room.”
PastorsPhilandJB, Feb 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$101* /night
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getaroom.com$119
Expedia.com$101
Travelocity$101
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*Disclaimer
Prices are for 1 room, 2 adults
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