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Country Inn & Suites By Carlson, Helen

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#1 of 20 Hotels in Helen
Certificate of Excellence
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Country Inn & Suites By Carlson, Helen
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655 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Morris, Illinois
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 days ago NEW

Booked a room here based on TripAdvisor. Definitely made the right decision. The room was large, and had all the conveniences that we desired. The motel has a pool and hot tub. The motel is located toward the other end of town , but we walked back into town to visit the shops with no issue, not a bad walk... More 

Helpful?
1 Thank Lor018
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Lor018, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope that the next time your in the area you'll come back and stay with us! Happy Holidays, Guest Relations More 

Eatonton, Georgia
2 reviews
Reviewed 1 week ago

Everything was exceptional. The breakfast was great and it varied each morning. The pool was nice and clean. The room was spacious and delightful. We will stay here next time we are in Helen. The staff was friendly and helpful. The housekeeping ladies, the front desk staff and the breakfast ladies. They all went out of their way to do... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Jamie B
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Jamie B, Thank you for taking the time to tell us about your recent stay here with us in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope that we will see y'all again next time y'all are in the area! Thanks, Guest Relations More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Family and I spend one night there on the way to Gatlinburg Tennessee so I was looking for a nice good priced hotel. I have to say that this hotel was great . Clean, great staff , awesome breakfast , great price and close to everything. I definetly recommend this hotel and I will definetly be back.

Helpful?
Thank Luis L
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Luis L, Thank you for taking the time to tell us about your recent stay here with us in Helen, Georgia. We are thrilled to hear that y'all had a great time and we hope to see y'all again soon! Thanks, Guest Relations More 

Orange City, Florida
Level Contributor
4 reviews
Reviewed 1 week ago

We stayed two nights. Both nights there was a live band playing VERY loud at the bar behind the hotel that we could hear clearly through our closed window until after midnight. Impossible to get sleep while they played. Police tried to help but the local noise ordinance is either poorly written, not fully understood, or both. Other than that... More 

Helpful?
Thank jwaii
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. I will continue to work on the noise from the Hayloft and I am sincerely sorry that this occurred during your stay. Sincerely Dana W. Bates More 

Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

We have stayed at this hotel 3 times. We have had this room on the visit before this one. Pillows (omg, hard and small), noise level of bar next door and next door room had us up and gone by 6:30am! Was not that bad the other visits. If we ever stay here again, we need to have a room... More 

Helpful?
1 Thank Karen G
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Karen G, Thank you for taking the time to tell us about your recent stay here with us in Helen. I am so sorry about the issues you encountered on your stay, next time you stay with us be sure to let us know that you would like a room on the front side of the hotel and we... More 

Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I really enjoyed my stay here and liked that the hotel was a non-smoking facility. The staff were super friendly and very helpful with directions and things to do around Helen (kudos to the Asst Manager Judy and her manager or perhaps owner – not sure of her name). The room was clean and the hot breakfast was good as... More 

Helpful?
1 Thank abratcher2016
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear abratcher2016, Thank you for taking the time to tell us about your recent stay here in Helen. We are thrilled to hear that y'all had a great time. We hope to see y'all again soon. Thanks, Guest Relations More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545
Location: United States > Georgia > Helen
Price Range: $99 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn & Suites Helen Hotel Helen
Country Inn And Suites Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Family Hotel in Helen
#1 Business Hotel in Helen
#1 Green Hotel in Helen
#1 Best Value Hotel in Helen
#3 Romantic Hotel in Helen
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Helen staff and other travelers.
19 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Helen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A different reivew mentioned noise at the back of the motel, we did not have a problem but I can see that could happen.”
 of 5 bubbles Lor018, 6 days ago | Read review
“Call ahead to try and get a room as far away from "The Hay Loft" bar. You might get some sleep.”
 of 5 bubbles jwaii, 1 week ago | Read review
“We didn't mind the noise but if you do rooms on the front are quieter.”
 of 5 bubbles altronics, 4 weeks ago | Read review
“Since they are remodeling/renovating, it's a good idea to inspect your room before you hand over Mr. Visa.”
 of 5 bubbles , 5 weeks ago | Read review
“Ask for a room on the 3rd floor and facing the parking lot.”
 of 5 bubbles AnnualAdventurer, Oct 23, 2016 | Read review
5 of 5
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