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Country Inn & Suites By Carlson, Helen

#1 of 20 Hotels in Helen
Certificate of Excellence
GreenLeadersGold level
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605 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Eau Claire, Wisconsin
Level Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My partner and I spend two nights in Alpine Helen, Ga, which were a Saturday and Sunday. The traffic bumper to bumper on Saturdays and people elbow to elbow but the fun is all handy! We walked to the shops, restaurants, carriage ride. This property is the perfect location, off the main highway, and it is a lovely property with... More 

Helpful?
Thank 172nancyj
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear 172nancyj, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Helen and our hotel. We look forward to your next stay. Sincerely, Emily Adams Guest Relations More 

Columbus, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Employees are very hospitable and made me feel at home. Atmosphere was warm, cookies and coffee available in lobby. Rooms are clean and well kept. Conveniently located in Helen, Georgia. I look forward to another visit.

Helpful?
Thank DWJ007
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear DWJ007, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. I am thrilled to hear that y'all had a good time. We hope to see y'all again soon! Sincerely, Emily Adams Guest Relations More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We had a problem with the original hotel we booked and checked in at Country Inn & Suites. The front desk lady was wonderful. It was late and she upgraded our room so we wouldn't need a roll out bed. The hotel is clean and quiet with access to lots of dining and activities. The breakfast was a big money... More 

Helpful?
Thank GLCOCH
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear GLCOCH, Thank you so much for taking the time to tell us about your recent stay here in Helen, Georgia. I am thrilled to hear that we were able to accommodate you well. I hope that the next time y'all are in the area that we will see you again. Thanks, Emily Adams Guest Relations More 

Bowersville, Georgia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay at this location! This facility is clean (even the elevator smelled nice & clean--which is not typical for elevators). Our room had a whirlpool tub...which was clean. Would recommend this place to my friends & family! :)

Helpful?
Thank ElisaRuthN
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear ElisaRuthN, Thank you so much for taking the time to tell us about your recent stay with us here in Helen, Georgia. I am thrilled to hear that y'all had a great time. I hope that the next time y'all are in the area we will see again! Thanks so much, Emily Adams Guest Relations More 

Rochester, New York
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

The Country Inn and Suites in Helen is a newer hotel. It is conveniently located allowing us to walk just about everywhere in the town. Rooms are well furnished, the mattress is very comfortable and wi-fi is fairly speedy. The free breakfast was located in a separate area and they offer a nice selection of hot and cold foods. An... More 

Helpful?
Thank tallen001
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear tallen001, Thank you so much for taking the time to tell us about your recent trip to Helen, Georgia, and for your awesome review! I would like to tell you that the hotel is actually around 17 years old, but we keep it updated and try to make it as fresh and modern as we can. Also I would... More 

Sicklerville, NJ
Level Contributor
140 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

A 1 night stay for the 4 of us. We were on the 1st floor and the room smelled a bit musty, that was alleviated by turning ul the AC. The room was clean as was the bathroom and the service was friendly.

Helpful?
Thank NJTH
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear NJTH, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. I do want to apologize for the musty smell, I have addressed this issue with housekeeping and I assure you we are working diligently to insure that a similar situation doesn't occur again.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545-3634
Location: United States > Georgia > Helen
Price Range: $105 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn & Suites Helen Hotel Helen
Country Inn And Suites Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Family Hotel in Helen
#1 Best Value Hotel in Helen
#1 Green Hotel in Helen
#1 Business Hotel in Helen
#3 Romantic Hotel in Helen
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