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Country Inn & Suites By Carlson, Helen

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#1 of 20 Hotels in Helen
Certificate of Excellence
GreenLeadersGold level
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Country Inn & Suites By Carlson, Helen
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619 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Panama City Beach, Florida
1 review
4 of 5 stars Reviewed yesterday NEW

Very romantic. We had a whirlpool suite. Needless to say everything was great, and the memories made were unforgettable. I will stay here again. Staff went above and beyond to make us comfortable and our touring very enjoyable.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank H2962MTthomash
orlando, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We arrived on Friday late afternoon, check-in process went according to plan. The staff was friendly, the room was clean and the location was convenient . As we walked around the town it appeared to be off season. Saturday the crowd had appeared and Alpine was in motion. Overall, the short visit was different and our group of 6 had... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Samuel G
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Samuel G, Thank you for taking the time to tell us about your recent stay here with us in Helen. We are so thrilled to hear that y'all had a wonderful time. We hope to see y'all again soon. Sincerely, Emily Guest Relations More 

Orange Park, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This hotel was less than adequate. Room was not ready and we arrived past the check-in time. Front desk person took at least 15 minutes, while we stood there waiting, running around away from the desk to check on the room. Then they put us in a handicapped room which is not what we reserved. Less bathroom counter space and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Janet E
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Janet E, Thank you for taking the time to tell us about your recent stay here in Helen. I am sorry that your stay was unsatisfactory. I was able to look at your reservation and I saw that you checked in only a few minutes after 3:00 pm, which is our check in time. I still want to apologize... More 

Fleming Island, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here during Sept weekend. The facility is within easy walking distance of most Oktoberfest activities. They offer a Great breakfast, Hospitable staff and nice accommodations. Made for a very pleasant stay. We'll stay there again when we go back to Helen.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank vmooreiv
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear vmooreiv, Thank you for taking the time to tell us about your recent stay here with us in Helen, Georgia. We are so thrilled to hear that y'all had a great time. We hope to see y'all again soon. Thanks, Emily Adams Guest Relations More 

Cleveland, Tennessee
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I always check reviews before staying anywhere. Cleanliness is very important to me. I checked out the reviews, and this hotel seemed the best. I was NOT disappointed. The room was very clean and large enough for comfort. There was a whirlpool in the corner, but we didn't use it. (We waited too late to book a fireplace room.) There... More 

Helpful?
Thank tennrose
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear tennrose, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope that you'll come again soon! Thanks, Emily Adams Guest Relations More 

Moultrie, Georgia
Level Contributor
132 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our stay at this hotel. Good accommodations, comfortable beds, friendly staff, and great hot breakfast each morning. But the best thing it is close enough to walk to most attractions in Helen so no having to pay the extra parking fees! Be sure to eat at Bigg Daddy's next door....best burgers on earth.

Helpful?
Thank MsViolet
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear MsViolet, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope that y'all will come again soon. Thanks, Emily Adams Guest Relations P.S. Bigg Daddy's is my favorite place for a burger as well! :) More 

Huntsville, AL, United States
1 review
4 of 5 stars Reviewed 1 week ago

Quiet location, friendly, helpful staff, clean room, very good complimentary breakfast with real eggs, good choices. Unexpected free dinner of hot dogs, cole slaw, baked beans, chips, and drinks on Thursday afternoon, rocking chairs out front.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Franklin R
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Franklin R, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a good time and that you enjoyed our "Manager's Special" dinner on Thursday! We hope to see y'all again soon. Thanks, Emily Adams Guest Relations More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is in good location, easy walking to downtown and restaurants. Our room was a bit noisy at night from a bar/club behind the hotel, but it didn't keep us awake. Continental beakfast was above average. We would prefer to pay for breakfast and have better hot options. Price was high (around $200/night before taxes/fees), but it was Labor Day... More 

Helpful?
Thank Britney W
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Britney W, Thanks for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. I'm sorry about the price of the room but as you said it was Labor Day weekend and we do have to keep up with the market around us. We... More 

Atlanta, Georgia
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came for a 1 night stay with family. Emily at the check-in made the process very pleasant. Room is normal, clean, rooms are ok size, not big. Breakfast is quite decent, with hot waffle maker, eggs, sausage and bacon. And of course, what kind of southern hospitality would it be, if the breakfast did not include grits and gravy? Location... More 

Helpful?
Thank Ordubadli
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Ordubadli, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. I am so happy that I was able to make an impression on you and that I was able to make your check-in process pleasant! I'm so sorry about the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545-3634
Location: United States > Georgia > Helen
Price Range: $101 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn & Suites Helen Hotel Helen
Country Inn And Suites Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Business Hotel in Helen
#1 Green Hotel in Helen
#1 Family Hotel in Helen
#2 Best Value Hotel in Helen
#3 Romantic Hotel in Helen
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