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Best Western Augusta West

218 reviews
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Traveler (8)
Room & Suite (9)
Pool & Beach (3)
Overview
  • Excellent53%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible5%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
All hotel details
Offers from Best Western Augusta West
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)Write a Review
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113
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LanguageEnglish
113
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12
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All reviewsfront deskwould stay againbreakfast attendantrooms are cleangreat place to stayevans hotelhotel is locatedthe entire staffrecommend this hotelft gordonexcellent hotelthe breakfast areahot breakfastthe hotel staffwithin walking distancewafflesaugusta
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1 - 5 of 216 reviews
Reviewed 3 weeks ago

The beds in this hotel were absolutely wonderful. They were the best and most comfortable beds I have had the pleasure of sleeping on. The upgrade in the bedding really payed off. The breakfast was good both days. Plenty to choose from, and the quality...More

Review collected in partnership with Best Western
Thank russellbY8877LX
Response from Best B, Owner at Best Western Augusta WestResponded 3 weeks ago

Thank you, we appreciate your comments and we're pleased you enjoyed your sleep and your visit with us. We hope you will choose our hotel the next time you visit our area. Kanta K.R. Kondur Owner/General Manager

Hotel's Favorite
Reviewed September 23, 2017

We were among the evacuees from Hurricane Irma who took refuge in Augusta. The Best Western staff that we encountered were friendly, helpful, and did all they could to welcome the large influx of guests. But on two occasions we witnessed service that went far...More

1  Thank MosbyScout
Response from Best B, Director of Sales at Best Western Augusta WestResponded September 24, 2017

Thank you for staying with us, and for taking the time to review our hotel and staff. We very much appreciate your kind comments about Bruce, and we will share your comments with him. Bruce demonstrated superior customer care and delivered the best of 'southern...More

Reviewed 4 weeks ago

Erin was diligent in accommodating me every need. She was joyful at the late hour of my check in and i needed her great energy after such a long drive. The maintenance staff had gone for the day and I sleep with background sound, However...More

Thank Megan T
Response from Best B, Owner at Best Western Augusta WestResponded 4 weeks ago

We're glad Erin was able to assist with the TV issue. We appreciate your comments and we will share them with Erin. Thanks for staying with us--we hope the next time you visit our area that you will choose to stay with us. Kanta K.R....More

Reviewed December 8, 2017

The hotel was accommodating when our plans changed and were exceptional in service. The room was clean, neat and large. We felt very comfortable there and enjoyed our short stay. We stayed only one night but felt that if our plans had not changed we...More

Review collected in partnership with Best Western
Thank RICHARD S
Response from Best B, Owner at Best Western Augusta WestResponded December 9, 2017

Thank you, we appreciate your comments and we are glad to learn you enjoyed your visit with us. We hope the next time you visit our area that you will choose to stay with us. Kanta K.R. Kondur Owner/General Manager

Reviewed November 20, 2017

I have been stationed here while training on Ft Gordon and so I have had the opportunity to get to know most of the staff and see the hotel's inner workings. The staff is extremely friendly and has handled everything we've thrown at them. Breakfast...More

Thank subbieflow16
Response from Best B, Owner at Best Western Augusta WestResponded November 22, 2017

Thank you, we appreciate your review and your kind comments. We're glad to learn you enjoyed your stay with us and our 'southern hospitality.' Our staff members work very hard to deliver superior customer care to each and every guest and to make their stay...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Details
Price range
$78 - $104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$78 - $104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (8)
Room & Suite (9)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (8)
Bathroom (3)
Questions & Answers
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Room Tips
"Ask for Erin or teresa"
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"Handicap rooms available on several floors and elevator gives access to all levels."
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"Rooms have WiFi. The lobby computer sometimes does not work."
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"Pick a low floor if you are a lady travel long alone. Near the front desk."
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