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Best Western Augusta West

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Best Western Augusta West
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172 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Jacksonville, Florida
Reviewed 5 days ago NEW

We stopped over at Augusta on the way to Helen for a romantic getaway. Our stop in Augusta lead us to the Best Western. We loved the location and the hotel. Victoria was working when we arrived. She was very friendly and helped us get in the perfect room. The room was nice. The bed was great. We would definitely...

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Helpful?
Thank rarmst8544
Best B, Owner at Best Western Augusta West, responded to this review

Thank you for staying with us, and for your comments. We're glad you enjoyed our southern hospitality. We hope that when you next visit the Augusta area, that you will choose to stay with us. Kanta K.R. Kondur Owner/General Manager

Reviewed 1 week ago via mobile

Checked in at 11am. Went OUTSIDE and smoked a cigarette, went back into the room, used the restroom and left for work. Got a call at 12pm saying that I was being charged $250 for smoking in the room. Then I was charged 1 night and kicked out of the room! The manager (who is of Indian descent) was very...

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Helpful?
Thank Big B
Best B, Owner at Best Western Augusta West, responded to this review

We’re sorry that you feel the need to call us crooks. Ours is a non-smoking hotel and we are obligated to provide a non-smoking environment for our guests. To reiterate: You checked in around 11 AM as a CLC customer. Our property is a non-smoking hotel and you were advised of our smoking penalty upon check in and signed off...

Augusta, Georgia
Reviewed 1 week ago

The Staff, the entire Staff were very kind helpful and courteous. The room was clean and comfortable. What a great experience! I would certainly stay at this hotel again when visiting Augusta, Georgia

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Helpful?
Thank Vcpawley
Best B, Owner at Best Western Augusta West, responded to this review

Thank you, we're glad you enjoyed our southern hospitality, and we're happy that you enjoyed your stay with us. We look forward to your next visit. Kanta K.R. Kondur Owner/General Manager

Greenville, United States
Reviewed 3 weeks ago

Have stayed here several times and will continue to return when I am in the area. Victoria is awesome. Always helpful and friendly. They take care of you when you stay there for sure. They are also doing some remodeling and sprucing the place up.

Review collected in partnership with Best Western
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Thank Terry L
Best B, Owner at Best Western Augusta West, responded to this review

Thank you for your comments, we will share them with Victoria. And thank you for noticing our upgrades, we are always improving. We look forward to your next visit. Kanta K.R. Kondur Owner/General Manager

Gettysburg, Pennsylvania
Reviewed 4 weeks ago

The staff provides excellent service. The rooms are very nice. The price is very reasonable. A full breakfast is included in the room rate. There is a rear parking lot that provides very good security for your vehicle. There is a Mexican restaurant (Emilio's) across the street that is very good.

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Helpful?
Thank Kenmore_Don_1972
Best B, Owner at Best Western Augusta West, responded to this review

Thank you for your comments, and thank you for staying with us. Yes, we offer a complimentary full hot breakfast daily. There are restaurants, like you mentioned, within walking distance or a short drive from our hotel. We hope the next time that you visit our area that you will choose to stay with us. Kanta K.R. Kondur Owner/General Manager

Henderson, Nevada
Reviewed January 12, 2017

Very good, nice service clean rooms very good location and people very frendly i will recomend this hotel it looks new they have good breakfast snd coffe all the time bathrooms and towels are clean. It was nice to stay there

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Thank 354guadalupef
Best B, Owner at Best Western Augusta West, responded to this review

Thank you, we're glad you enjoyed your stay with us and our hospitality. We hope that when you visit our area in the future, that you will choose to stay with us. Kanta K.R. Kondur Owner/General Manager

Debary, United States
Reviewed December 14, 2016

Hotel inside and out was very clean. Rooms appeared recently remodeled. Beds/pillows were extremely comfortable. Staff very friendly and always checking to make sure we were satisfied and had everything we needed. Breakfast was good with a nice selection to choose from. Front desk person checked us in to 3rd floor room but went out of her way to change...

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Thank carolcG2271JC
Best B, Owner at Best Western Augusta West, responded to this review

Thank you, we appreciate your kind comments. We're glad you enjoyed your stay with us and our 'southern hospitality.' We hope that when you next visit the Augusta area that you will choose to stay with us. Kanta K.R. Kondur Owner/General Manager

Augusta, United States
Reviewed December 7, 2016

This was an very good hotel and I enjoy staying at these hotels when I travel. I really appreciate the staff and how well the rooms are when I stay here, sometimes the rooms are so well kept I don't be wanting to leave. You guys really make my stay there very special and I really appreciate that and please...

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Thank alimam2016
Best B, Owner at Best Western Augusta West, responded to this review

We are pleased to learn you enjoyed your stay with us, and we hope you will visit us in the future. We appreciate your comments and will share them with our staff. Thank you for your patronage of Best Western hotels. Kanta K.R. Kondur Owner/General Manager

Reviewed November 20, 2016 via mobile

Clean, nice large rooms. Friendly service, nice fresh breakfast. Average room price, worth the price. Will be returning to the hotel. Next to Fort Gordon about 5-8 minutes away from the gate. Enjoy your stay!!!

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Helpful?
Thank David P
Best B, Owner at Best Western Augusta West, responded to this review

Thank you, we're glad you enjoyed your stay with us. Yes, our hotel is three miles from Fort Gordon's Gate #1, a straight shot across Dyess Parkway, very easy drive. We hope to see you again. Kanta K.R. Kondur Owner/General Manager

Akron, Pennsylvania
Reviewed November 13, 2016

The non-smoking policy is great but the smell still is in the building and rooms . Also cigarette burn holes in comforter on the beds. For the price they charge should be higher standards. Not a bad motel just needs total change in methods of business

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Helpful?
Thank charliebrown2016
Best B, Owner at Best Western Augusta West, responded to this review

Thank you for your input. Unfortunately even though we penalize guests for smoking in our non-smoking guest rooms, there is an occasional guest who smokes. We appreciate your comments, and we hope that you will give our hotel another try in the future. Kanta K.R. Kondur Owner/General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Best Western Augusta West

Address: 452 Park 20 W, Grovetown, GA 30813 (Formerly BEST WESTERN Evans Hotel)
Location: United States > Georgia > Grovetown
Price Range: $74 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Augusta West 2.5*
Number of rooms: 58
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Also Known As:
Grovetown Best Western
Best Western Grovetown
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Questions & Answers

Questions? Get answers from Best Western Augusta West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms have WiFi. The lobby computer sometimes does not work.”
 of 5 bubbles Kenmore_Don_1972, 4 weeks ago | Read review
“Pick a low floor if you are a lady travel long alone. Near the front desk.”
 of 5 bubbles D1641MJcarolc, Aug 8, 2016 | Read review
“Quiet, bicycle friendly.”
 of 5 bubbles waddelne, Jun 16, 2016 | Read review
“Room was close to I-20 but you wouldn't know it. Walking distance to several restaurants.”
 of 5 bubbles tld2015, May 23, 2016 | Read review
“Room was quiet despite proximity to I-20. I imagine all rooms were pretty quiet.”
 of 5 bubbles jeffreyw371, May 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question