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About
#1 of 5 hotels in Greensboro
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.0
Travelers' Choice
GreenLeaders Gold level
Along the shores of Lake Oconee is an opportunity to escape from the noise of Georgia's capital city. At The Ritz-Carlton Reynolds, Lake Oconee, resort guests are invited into a world of their own where deadlines are replaced by tee times and spa appointments, meals feature ingredients from local farmers, family bonding could be a hotel scavenger hunt or fireworks show, and a romantic, rustic barn can be the backdrop to your wedding day.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Babysitting
Valet parking
Paid public parking on-site
Paid wifi
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Poolside bar
Golf course
Tennis court
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Private bathrooms
Minibar
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English
Location
Full view
Contact
1 Lake Oconee Trail, Greensboro, GA 30642
Getting there
Rental CarsSee all Greensboro rental cars
1505Reviews30Q+A100Room tips
Reviews
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If you have children under 12 you have to be aware that the Pool with full service and the lake view is for guests 12 and older. If you have younger children you are forced to use the “family pool” which is really more of a kiddie pool with slash animals. The family pool Only has a walk up snack bar. The pool is about 1000ft from the main pool and bar/restaurant. Really not what should be expected at a Ritz Carlton paying $1300/night for accommodations. Several other families were complaining about the pool policy and I’m hoping they change it back to the way it supposedly was. I understand the desire for an “adult pool” but there should then be a true family pool with full service. Otherwise hotel is very nice, clean, friendly staff.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favorite
recently visited the Lake House at the Ritz for a multi-generational family vacation. what can i say - EXCELLENT JOB!! Cathy our concierge made everything seamless and was on top of everything - before, during and after our visit. the Lake House has 4 BRs and sits overlooking the lake. Beautiful home with stunning views. the pool area is exceptionally inviting and our family spent time in it every day. seating for 16 or so around the pool house has a wonderful game room, full size kitchen, and lots of views from verandas. the staff brought breakfast in each morning - what a feast!! also we did a cook out one night in the home and it was exceptional - the s'mores after dinner were a treat for the kids!! lake activities offer something for everyone. we spent a couple of days on the lake and rented a pontoon with a slide!! was outstanding fun . also spent a day lounging at the resort pool with exceptional service. Don't miss Linger Longer Steak house - we had an unforgettable dinner there and Bloodworth took great care of us!!! Party of 8 with one toddler so it was not easy - but he was masterful and made our experience. All in all will definitely visit the Ritz again and will look to the Lake House for our family. Great for couples or multi-generational families. enjoy the resort!!!!…
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Lake House or Cottages are great for more space!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Service was horrific for a Ritz Carlton. Ran out of Sauvignon Blanc also ran out of pizza dough for a regular pizza. Unacceptable for what they charge. We have been to this resort numerous times and have loved it. This visit was completely different. Wanted to rent a fire pit and was told 72 hrs notice. What if I’m only staying 2 days? I guess I can’t have a fire pit by the water. Unacceptable
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: They need a more attentive staff after all it’s a Ritz Carlton where you should get what your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rhonda Butterworth, Other at The Ritz-Carlton Reynolds, Lake Oconee
Responded Oct 11, 2022
Sent on behalf of our General Manager, Mr. Ralph L. Vick; Dear ryanandkelly5, Thank you for taking the time to post on TripAdvisor and alert us to your disappointment when recently staying with us. Please know I have shared your survey comments with my team and asked them to research your issues immediately. Your experience is not indicative of the many positive reviews we receive and I sincerely apologize for any service issues you encountered. I do hope you will visit us again should you have the opportunity. Should you wish to discuss your experience further, please reach out to me personally at the resort. Regards, Ralph L. Vick General Manager 706 467-7040
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My organization’s recent experience here was substandard and exasperating, especially during the event planning stage. This is my seventh year of leading now over 20 CEO/executive retreats and this one was by far the most painful to pull off. More disappointing is that the Ritz-Carlton Service Values had been taught to us in 2021 as the gold standard for defining an organizational culture with behavioral fundamentals (or Service Values). We were sorely disappointed throughout the planning process, and into our scheduled events, that we didn’t see these Service Values play out consistently in our experience. Details are below. While the food is truly amazing, we will not be holding any of our future annual CEO/executive retreats at this Ritz-Carlton property again, or possibly any other Ritz-Carlton properties, simply due to the difficulties, frustrations, and rework that we experienced in trying to partner with the Ritz-Carlton event planning staff to put on great retreats for our clients.…
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Date of stay: September 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rhonda Butterworth, Other at The Ritz-Carlton Reynolds, Lake Oconee
Responded Oct 4, 2022
Sent on behalf of our General Manager, Mr. Ralph L. Vick; Dear KurtG7162, Thank you for taking the time to post on TripAdvisor and for sharing your comments regarding your recent stay at our resort. . Please know I was greatly disappointed to read the details you shared regarding your dissatisfaction with both the preplanning and the execution of your organizations experience. I have shared your comments with my team for their review and research regarding the issues you reported. Additionally, I do want to express my appreciation for the kind words you shared regarding your dining experiences. We greatly value feedback both negative and positive as this allow us the opportunity of addressing issues appropriately. With that said, I have attempted to reach you and would appreciate the opportunity of speaking with you personally at your convenience. My contact information is below for your convenience should you have the time to discuss your experience further. Regards, Ralph L. Vick General Manager 706 467-7040
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visited this location on my birthday! The staff was very friendly, especially Tyesha and Hannah, both at the Front desk. Hannah was warm and welcoming. Tyesha went above and beyond to make my birthday special. She gave me a tour of the property and then arranged for dinner at the restaurant in the evening where I was surprised with a birthday treat. The housekeeper Annette was great as well. The property is clean and well-maintained. I will definitely be back.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So far it’s been very relaxing. The property is beautiful on this lake. However, the newer kids pool service leaves a lot to be desired. The staff has been unattentive and they do not try to keep the area clean. I’m looking at food smeared on the ground that hasn’t been cleaned all morning. It attracts more flies and ants. I don’t expect them to be able to complete rid the place of bugs as we’re on a lake, but I don’t think it’s unreasonable for the Ritz staff to keep the area clean and checked on regularly throughout the day. There is also food stuck in the pool lounge chairs that attract lots of ants everywhere. Again, they can’t do anything about ants but they can clean the pool chairs and cabana cushions a few times per day. There is also a lot of families here with young children. The bike amenities are lacking fun things for small kids who can’t yet ride bikes. A tag along kid trailer for a bike would be such a fun experience but they do not offer that. How much would it cost the Ritz to buy 2 or 3 tag alongs for families staying here. At this point, We’re just thankful that The Club lounge service attendant have been impeccable. The food and service I the club lounge has been great.. This is our 2nd trip here, not sure if it’s a sign of the staff shortage in this pandemic or if there is a decline in service quality. I expected more of this level of hotel and brand. We shall see how the rest of our trip goes. Still hopeful.…
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful waterfront setting with acres of surrounding woods. Great walking trails. Delicious food. Rooms are comfortable and well-appointed with mini-fridge and a fancy Italian coffee maker that you almost have to be a rocket scientist to figure out. The room had a balcony with a pleasant view of the grounds a lake. Staff is friendly, polite, helpful.
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Valet parking is available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
There is so much to do at this resort. The hiking trails on property are perfect for walking or running. The hiking nearby is highly recommended. Bartram Trail. The fitness center offers good cardio equipment including Pelotons. There is also a wonderful indoor lap pool. The lake has paddle boarding and kayaking. The golf courses are fun and challenging. Two pools on property if you choose to relax.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had an absolutely wonderful five day stay at this property. So much to do. Two pools, a huge lake. Golfing paradise. We rented a pontoon boat and went tubing with it. There's huge rock you can jump off into the lake. Kayaking, jet skiing. If you love the water, this is the place to stay.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: We had a lake view room on the second floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We frequently visit this property and it seems like they've finally returned to normal operations since COVID-19. The housekeeping, bell staff, and pool attendants were all great. The 4th of July activities were great and their fireworks show viewed from the lawn was the best I've ever seen. There were a few hiccups but overall this property is very deserving of five stars. It is so relaxing, and a great place to take your family. $1,000+ a night is steep, but completely worth it - you're paying for the experience and amenities - which are endless. There seems to be a lot of contention about the new rules regarding the pool. The infinity pool is now for ages 12 and up. I was with another family with children and we really wanted to take them to the infinity pool, because they actually prefer it versus the family pool but we followed the rules they had in place. My suggestion to the property is to make the family pool a place where people WANT to go, not forced to go. There have been some improvements since it first opened, but the family pool area still feels a bit sterile. IDK, maybe add a slide, hot tub for adults, and some foliage/tree coverage, and more pool attendants that will service families instead of having to walk to the Splash Shack every time you or someone in your family needs drink or food.…
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$569 - $761 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton lodge, reynolds plantation hotel greensboro, ritz carlton reynolds plantation, ritz-carlton greensboro, ritz greensboro, greensboro ritz-carlton
FORMERLY KNOWN AS
The Ritz-Carlton Lodge, Reynolds Plantation
LOCATION
United StatesGeorgiaGreensboro
NUMBER OF ROOMS
257
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Claim Your ListingTHE RITZ-CARLTON REYNOLDS, LAKE OCONEE - Updated 2022 Prices & Hotel Reviews (Greensboro, GA)
Frequently Asked Questions about The Ritz-Carlton Reynolds, Lake Oconee
Which popular attractions are close to The Ritz-Carlton Reynolds, Lake Oconee?
Nearby attractions include Parkside Main 8 (3.2 miles), 44 Marketplace Antiques, Decor & More (4.3 miles), and Who Cares Bar & No Grill (4.2 miles).
What are some of the property amenities at The Ritz-Carlton Reynolds, Lake Oconee?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Reynolds, Lake Oconee?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Reynolds, Lake Oconee?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Reynolds, Lake Oconee?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Reynolds, Lake Oconee?
Conveniently located restaurants include The Silver Moon, Cafe 44, and Gaby's by the Lake.
Are there opportunities to exercise at The Ritz-Carlton Reynolds, Lake Oconee?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton Reynolds, Lake Oconee?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton Reynolds, Lake Oconee?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton Reynolds, Lake Oconee offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Reynolds, Lake Oconee?
Many travelers enjoy visiting Highgate Estate & Gardens (9.6 miles) and Old Gaol (9.6 miles).