Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Rest easy at The Ritz-Carlton Reynolds, Lake Oconee. Our hotel in Greensboro, GA, is located near kayaking, paddleboarding, and championship golf courses. After a busy day, unwind in our saunas, steam rooms, and cold plunge pools, or enjoy on-site dining at Linger Longer Steakhouse, Barrel Room, and Gaby's by The Lake.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This was our first time visiting this property, and we decided to try it based on the great reviews and our great experiences at other Ritz properties (Ritz Amelia Island, Ritz Naples, etc). We were not disappointed! Our family of four had a wonderful time, and we plan to come back next Christmas.
The rooms were recently updated and well appointed. We actually had two adjoining rooms, and that worked better for us than the suites. The shower is small, but it didn’t bother me in the least. The grounds are very well kept, and the whole vibe (swings around the lawn and tucked away places, landscaping) was perfect.
Service was excellent. I preordered room service for breakfast every night, and it was delivered exactly on time - and hot - each morning. That is worth its weight in gold when traveling with young children who wake up hungry. Restaurant service was good as well, and the coffee shop attendants were always very sweet.
Food was very good. Our meal at Linger Longer on Christmas Eve was excellent. Steakhouses can be hit or miss at hotels (our meal at Salt @ Ritz Amelia was just okay), but this was great. The raw bar is a great touch, as is the surprise finish with the check! Gaby’s was great for lunch and a casual dinner meal. My only suggestion is there should be a rotating menu or features. If you eat lunch there several days in a row (and dinner), the same menu gets a little redundant.
Activities were great - ice skating was a hit! My daughter did the Elves Night Out Kids Club program and loved it! She’s five, so she loves all the Ritz Kids and Four Seasons Kids programs. The only criticism I have is that their Ritz Kids offerings were nonexistent other than the one evening event. That really surprised me. I understand being closed on Christmas Day, but with the capacity as it was, they should have offered some sort of daytime program on the 24th and 26th. I would have paid BIG bucks to have my little one entertained for a few hours so I could wrap presents, grab a quick nap etc. I hope they staff up that program so they can offer more next year.
Front desk was very helpful and welcoming every time I had a request or needed something. I spoke to a concierge many times via email prior to our arrival to make sure we had dining reservations etc. A few times it took multiple attempts to get an email back, which was a little frustrating BUT I know the past two months have been extremely busy. In the end, she got everything taken care of for me, which I’m very thankful for.
We’ll be back next year!
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a golfer I always wanted to take a trip to Reynolds Plantation. It did not disappoint. We arrived on easter Sunday and stayed for 5 nights. The staff could not have been more helpful Before our trip we communicated with Jessica Simoneaux, Guest Relations. She is the best helpful in securing the type of room we requested and giving us information we needed.
Breakfast was incredible. The wait staff was very helpful. Owen was a great waiter.
We had dinner at Amore and our waitress McKenzie was the best. She also worked in the office.
The golf shop staff were very helpful and the practice facility was a mazing.
The concierge, Patti is the best. So helpful during our stay. She had all the answers.
The resort is in the middle of no where two hours east of Atlanta but it is a really a beautiful part of Georgia. The small town of Greensboro is only 15 minutes away.
The week we went in early April the kids were still out on spring break so it was a bit noisy at the pool and at the restaurants on the property.
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Date of stay: April 2024
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Trip type: Traveled as a couple
Room Tip:Â Make reservations in the restaurants. Pool can get crowded. If cart paths only on golf course...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed three nights in the Fireside Executive Suite, 1 Bedroom Executive Suite, King, Sofa bed, Lake view, Terrace level at $2,000 per night. Our room (120) is NOT lake view as advertised, but who are we to argue with Marriott. The campus is very big and picturesque. Staff was extremely well trained and polite. The Spa was top notch with an enjoyable lap pool. The hotel itself was well maintained. The Infinity Pool was described as "Adults only" which was never enforced yet still fun/relaxing. Restaurants (Gaby's, Linger Longer and Lago) were all good, but not 5 star. As long as people like me are willing to pay these premium prices for a nice resort experience, Ritz will continue to justify these rates.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Â The resort is located far from any large town or city. Site seeing or exploring shops is limited.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Took my husband for a special Ritz Carlton weekend for a special birthday. Having lived in Reynolds for many years, I was a frequent guest at this property. I am not price motivated and have no problem spending for a solid experience Our check in was rapidly and professionally expedited on Friday by Dean Williams. Our room was comfortable and well appointed. We invited guests for cocktails at Lobby Bar followed by dinner at Amore Del Lago. The service was excellent and the food was adequate. What marred the experience was unsupervised kids racing up and down the staircase behind us. The staff turned a blind eye to this disruptive behavior. We were also surprised that a woman with a medium sized dog,clearly not a service animal entered the restaurant.
The next day, we had booked a wonderful spa day which included a meal in the lounge and 80 minute massages. Special thanks to Summer and Donna who gave us a warm welcome We were at total peace after our services until we returned downstairs and were jarred out of our serenity by a pool full of screaming children. I might add that this was the only lounge area available to couples. Imagine our concern seeing diapered infants in a pool that should have only been reserved exclusively for paying spa patrons. Upon sharing our experience with an employee we were told that the pool had only recently been regularly opened up to families with kids. Another expressed their frustration in not being able to keep up with constant demand for towels used excessively by doting parents. We were told they were running an hour behind for towels
We finished our second day at Linger Longer Steakhouse which was very good Special thanks to Bloodworth, our waiter who went above and beyond for us We left on Sunday and headed home. The whole weekend was just over $3,000
In a casual conversation with an employee, we were told that it is Ritz policy not to say “no” to a guest.
While this is a noble attitude in principle, there are times where you do a disservice to other guests by not correcting another poorly behaving guest.
Upon our return, we thought Mr Ralph Vick the GM of the property would be interested in constructive feedback. My husband got a quick rather dismissive reply that reeked of being a waste of Mr Vicks time. His disinterest in our business, past and present couldn’t have been more evident
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Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rhonda Butterworth, Other at The Ritz-Carlton Reynolds, Lake Oconee
Responded Dec 19, 2024
Sent on behalf of our General Manager, Mr. Ralph L. Vick, Dear Navigate371601766610, Thank you for reaching out and I do appreciate your thoughts and perspective. You are correct over the years (I've been here over 14 years) the resort, by intention, has become more family friendly. As to the Spa, the indoor pool has always been open to families after 3pm. I will say that your recent visit does coincide with at a time when we are particularly high in family business, but there are many other times of the year when there are very few. (March-May, Sep-Oct, other than holidays). I apologize that my earlier response was viewed as “dismissive”, it certainly wasn’t my intent. In all fairness, your Trip Advisor posting was more comprehensive as to the nature of your disappointments which seem to have grown since your initial feedback. While we regret to lose you as a guest, perhaps you would consider other times to visit. If not, I completely understand and thank you for your past patronage with us. If you’d like to discuss your experience further, please reach out to me directly at the resort. My direct line is 706-467-7040. Wishing you all the best and Happy Holidays Ralph L. Vick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I came here in celebration from her company to her being a top producer. We were super excited since I had not stayed at a Ritz before (she had). The property itself was nice, nestled in the tall trees on a huge piece of land off of Lake Oconee. Let me start by saying the 2 most positives things about the hotel were the comfort of the beds A+ and the lovely waitress named Lourdes that was so delightful and pleasant taking care of our large group (16 people). The hotel was crazy short staffed and Saturday night we actually ended up voluntarily clearing our own table since we had piles of dirty dish’s as they were bringing out the next course…. The food was ok at best and we dined everywhere besides the steak restaurant. You can not imagine how small the morning buffet was! The staff was nice but wowwwww were they ever slow. Sorry but, nothing about this property screamed Ritz Carlton to me what’s so ever. BTW the prices!!!! Out of this world…. We payed $195 per person to jet ski for 1 hour (fun experience) and $250 each for a message that was ok but, everythingggg was an extra charge on top of the $250…. We didn’t realize there was a boat show when we chose our massage day/ time and they wanted to charge us $250 to move the reservation….. that’s an absolute joke! Disappointing experience
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Date of stay: August 2024
Value
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Cleanliness
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Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rhonda Butterworth, Other at The Ritz-Carlton Reynolds, Lake Oconee
Responded Aug 21, 2024
Sent on behalf of our Director of Operations, Mrs. Anne Titlebaum, Dear Shawn K, Thank you for taking the time to post on TripAdvisor regarding your recent visit to our resort. I was very disappointed to read the services issues you reported and extend my sincere apologies for the number of incidents you incurred. Please know I have shared your comments with the departments involved for them to address appropriately. Additionally, I do appreciate your kind words regarding our property and also, for your complimenting Lourdes. I will make certain she is recognized for her service extended to you, your wife and the others in your group. I do regret that your experience was not indicative of the reputation we have earned over the years. If you wish to discuss your experience further, please reach out me personally at the resort. Warm Regards, Anne Titlebaum Director of Operations 706 467-7050
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We went to The Ritz at Lake Oconee for my birthday with our children and 4 grandchildren. We had 3 suites. They were all very comfortable and had been renovated since we were there 5 years before. Comfortable beds and plenty of room for clothing. We rented a boat for a ride around the lake and most went swimming in the heated pool. We also had s'mores around the fire pit in the evening. Breakfasts were ample, with a well done breakfast buffet. Our dinner the first night was lovely out at Gaby's by the Lake. The food was decent, nothing too special, but it was great overlooking the lake. Dinner at Linger Longer Steakhouse the next evening was a disappointment. It was very expensive (typical of steakhouses), but the steaks were not great and the sides were not very good. I would definitely not go there again. I felt everything in the resort was well run but just a little overpriced.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall a great stay here at the Ritz Lake Oconee. I would like to give a huge shout out to Jake at the pool. His work ethic is incredible and even with every single pool chair occupied this past Saturday, he was able to give fantastic service along with Travis. He also remembered my birthday which believe it or not, are the types of things that keep you coming back.
Pros: Beautiful and serene infinity adult pool overlooking the lake Extremely comfortable beds and beautiful rooms overall (Upgrade to a lake view if you can :) ) Ritz Carlton service you'd expect Access to some of the best golf courses in Georgia Quick drive from Atlanta (1hr and a half) Valet Parking included in resort fee vs. an other fee add-on Special touches for your birthday :) (dessert, champagne, swag)
Cons: It is expensive, though you know what you're paying before you get there Food was just ok, Amore Del Lago in particular(this is why I ranked a 4 out of 5 overall) Not many food options if staying more than a few nights
We did have one issue with lunch at Amore Del Lago, but to their credit they took care of the situation. I wouldn't recommend this eatery for lunch, their portions are tiny and expensive.
Had a great stay with family and friends for my 40th birthday and it was one to remember!
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip:Â Go to dinner at the National Tavern. Its not on property but guests of the Ritz can dine here...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We did a long weekend here after reading about it on so many "best of" lists and hearing about what a family friendly location it is since we have a young child and a happy child means Mom and Dad have a good vacation too! Here's what we found as the good and the bad...
The bad...When we checked in a couple of days before a busy holiday weekend we discovered by pure accident when we were asking about dining options that there was supposedly NO availability at any of the resort restaurants for the entirety of our stay. We briefly stressed about this as we'd come to just stay at and enjoy the resort, and while it was a holiday weekend we have traveled to many higher end resorts on holiday weekends and we have never encountered this problem. Guests who arrived in the next couple of days repeatedly relayed the same experience to us and their utter shock and frustration over this. Yet when we went to dinner there would be empty tables at the restaurants or the servers would tell us they were having a slow night. So this left us scratching our heads and wondering if the issue was that there just wasn't enough staffing to run at full restaurant capacity. Second issue was that our first night we literally had a room of 4 teenage girls on either side of our room who were very loud past midnight. (This is not the hotel's fault and when we called the front desk it was resolved and they apologized for the inconvenience.)
The Good (Which FAR outweighs our negative)...The grounds are gorgeous. Stunning lakefront setting with lots of space for kids to run around and very, very family friendly for kids of all ages. TONS of activities planned to cater to kids and families of all ages. And yet very couple friendly as well as we met many couples there without children who were repeat guests. Lots of repeat guests who told us how they come back year after year and we can see why. Great staff!! Everyone, and we literally mean everyone, we encountered was so polite and helpful. When we went to speak to the manager about what we'd been told about lack of ability to have dinners at the resort for the weekend and our frustration around this, the staffing worked immediately to help resolve this for us. They continued to check in on us over the weekend to make sure our trip was going smoothly. The manager who was specifically helping us, Alexis, was phenomenal and really went above and beyond. But reiterating again that ALL of the staff did.
In spite of some of the minor issues we had, we had such a positive experience and enjoyable and relaxing trip as a family that we will be joining the groups of people who return year after year!
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So far it’s been very relaxing. The property is beautiful on this lake. However, the newer kids pool service leaves a lot to be desired. The staff has been unattentive and they do not try to keep the area clean. I’m looking at food smeared on the ground that hasn’t been cleaned all morning. It attracts more flies and ants. I don’t expect them to be able to complete rid the place of bugs as we’re on a lake, but I don’t think it’s unreasonable for the Ritz staff to keep the area clean and checked on regularly throughout the day. There is also food stuck in the pool lounge chairs that attract lots of ants everywhere. Again, they can’t do anything about ants but they can clean the pool chairs and cabana cushions a few times per day. There is also a lot of families here with young children. The bike amenities are lacking fun things for small kids who can’t yet ride bikes. A tag along kid trailer for a bike would be such a fun experience but they do not offer that. How much would it cost the Ritz to buy 2 or 3 tag alongs for families staying here. At this point, We’re just thankful that The Club lounge service attendant have been impeccable. The food and service I the club lounge has been great.. This is our 2nd trip here, not sure if it’s a sign of the staff shortage in this pandemic or if there is a decline in service quality. I expected more of this level of hotel and brand. We shall see how the rest of our trip goes. Still hopeful.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked via American Express- highly recommend this program for the extra benefits during your stay.
The hotel stay was fantastic. It is a great place in the sense our kids are able to be kids and have fun at the beach and kids pool and arcade. The service is impeccable. The staff there especially Jabbar, Drew and Travis were amazing. Gabe one of the managers was great as well. They all made our stay exceptionally to the point that this will now be an annual retreat for us. Additionally Patricia (customer service rep) was amazing helping us add an extra day to our stay. And Pamela (concierge) was fantastic.
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Greensboro area.
PRICE RANGE
$716 - $880 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton lodge, reynolds plantation hotel greensboro, ritz carlton reynolds plantation, ritz greensboro, ritz-carlton greensboro, greensboro ritz-carlton
FORMERLY KNOWN AS
The Ritz-Carlton Lodge, Reynolds Plantation
LOCATION
United StatesGeorgiaGreensboro
NUMBER OF ROOMS
257
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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