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The Ritz-Carlton Reynolds, Lake Oconee

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1 Lake Oconee Trail, Greensboro, GA 30642
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (655)
Room & Suite (125)
Pool & Beach (68)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Reynolds, Lake Oconee
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 hotels in Greensboro
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Just 75 miles from Atlanta and the world's busiest airport, a stunning lake shimmers in quiet tranquility. Cradled by verdant hills where pines tower to the sky and eagles dance with the sun, this secluded getaway transports guests to a place far away from daily cares and pressures. It's little wonder the family who formerly owned this land called it Linger Longer. Once here, guests yearn to stay, whether for golfing on championship courses, netting their daily limit of fish, discovering uncommon shops in antebellum towns or enjoying a delightful roster of outdoor activities. Amidst this engaging backdrop, the commanding presence of The Ritz-Carlton Reynolds, Lake Oconee offers an elegant invitation to meet in the heart of nature. Our luxury lakefront resort hotel in Greensboro, Georgia offers guests legendary service highlighted by gracious Southern hospitality.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Babysitting
Valet parking
Paid public parking on-site
Paid wifi
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Shops
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
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1,435Reviews23Q+A100Room tips
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Popular mentions
C R wrote a review Sep 7
Atlanta, Georgia2 contributions4 helpful votes
Discriminatory staff at Gabby s!!!!… I am a long-time Marriott’s rewards member and I came down from Alpharetta area to just enjoy a day out… It was turned away from a racist white lady at the front desk stating that I could not come in to sit on the patio if I did not have a room… It was outside… Just wanted to come in to have either something to drink or something to eat and was going to pay and they was turned away… This is not Marriott’s way!… This staff used it as an excuse to discriminate against black African Americans!… And they need to be retrained on diversity… The white hostess kept talking to make a scene while my husband and I was standing there as others came in… It was an empty restaurant… No one was there!… There is no excuse about social distancing because there was no one there to social distance from… So that was a lie! She just used it as an opportunity to discriminate and she needs to be fired!! This is still a hicktown based on the treatment that we just experienced!… That type of behavior doesn’t represent the Marriott that I have been associated with for years… It is totally unacceptable behavior regardless if someone is in a room or not… Normally you ask guests at the end of a meal for their room number… It was just only an opportunity to discriminate!!!Why would Marriott want to turn away Revenue and there was no one in the restaurant or on the patio… Again just a sorry excuse to discriminate against Black African-Americans!!… This is not the 60s!
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Rhonda Butterworth, Other at The Ritz-Carlton Reynolds, Lake Oconee
Responded 2 weeks ago
Sent on behalf of our General Manager, Mr. Ralph L. Vick; Dear ds1234934, I sincerely apologize for your perception that you were turned away from Gaby’s yesterday for discriminatory reasons. I can assure you that nothing could be further from the truth as all of our Ladies and Gentlemen receive hundreds of hours of customer service training; to include diversity training. We greatly value the diversity of our guests and our employees as this is a fundamental core principle of Marriott and The Ritz-Carlton since our beginning. The simple fact is that since we reopened on June 22nd after being closed for three months, we have placed restrictions on resort and outlet access, especially on Holiday weekends. The reason for this decision is not only due to social distancing in many cases; it is also a result of the lack of staffing as many of our Ladies and Gentlemen have been out/quarantined due to COVID-19. These are very difficult times in our industry as they are for our nation. Once we get back to normal, what and whenever that may be, we will resume welcoming outside guests, other than just currently registered hotel guests, to the resort outlets, as has been our practice for the last 18 years. I would be happy to discuss your experience with you more by phone if you would like to give me a call. Once again I apologize you left feeling this way, however; I can assure you it was not for the reason implied. Best regards, Ralph Vick General Manager 706-467-7040
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Stacey P wrote a review Sep 6
Tampa, Florida2 contributions2 helpful votes
We have stayed at the Ritz Lake Oconnee 5 times over the years and every stay is amazing. Our most recent stay was in late June, right after the resort reopened from their renovation and COVID. The renovated rooms are lovely, and we had a very comfortable stay. We also felt extremely safe and protested despite COVID. The hotel was clearly operating at reduced capacity (this was NOT our experience later in the summer at the Ritz Orlando). We were always offered an option of indoor or outdoor dining at the restaurants, and even when we ate indoors, guests were very safely spread apart. Guests were all abiding by the guidelines for mask wearing in public, as well as the recommendations for 4 people maximum in elevators (again, not our experience at Ritz Orlando). The staff at the lake responsible for renting kayaks and other watercraft were so kind and patient. We just love the peacefulness and tranquility of this property and will definitely be back!
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Date of stay: June 2020Trip type: Traveled with family
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Joanne K wrote a review Sep 2
Celebration, Florida255 contributions70 helpful votes
I was so impressed with the hotels ability to make myself and my family feel safe during Covid, as well as pampered. The location on the lake is beautiful. Our room faced the lake and we were able to have all of our meals outside or in our room on our balcony. Everything was set up for social distancing at the pool and at the restaurant down by the lake. I really appreciated the way in which the staff respected us by wearing masks, cleaning and even though I could not see there smiles I could feel their respect and caring. Bravo to the staff and management. We had fun renting boats and noticing all of the butterflies on the property. A great getaway!
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip: Face the lake if possible.
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Milinda_Georgia wrote a review Aug 2020
Macon, Georgia95 contributions47 helpful votes
There are a few FYI Items you may want to know related to COVID-19, that changes a few of the amenities. This resort did an incredible job trying not to let the virus affect your experience. 1. There is no mini-fridge 2. There is no bound book in the room with the restaurant/room service/housekeeping information/menus/activities like you may be accustomed to, it's all on the TV (we figured this out our last day LOL)! 3. Yes you do have to wear a mask in the common areas, but everyone was a good sport and did what they're supposed to. 4 There are plenty of hand sanitizing stations everywhere. I hope this information is helpful. The service was beyond amazing beginning with the valet parking, they were quick, efficient and very helpful and waiting with a cold bottle of water for you every time you left the lobby! The restaurants and quality of the food they served was nothing less than perfection !! We ate at the Linger Longer Steak House, Gaby's and Georgia's and they were all fantastic. We really enjoyed sitting around the pool and lake having the friendly servers bring us drinks and snacks. We rode the bike trails and paddled boarded, both are included in the resort fee. The resort has undergone a remodel recently. There were a few things that didn't make sense to me such as a big round table that sits in front of a credenza that renders you no access to the credenza. The bathroom had a sliding barn door with no lock. I have boys that have no sense of privacy, so to me a lock is a must. Maybe we just couldn't figure it out. But these are very minor things and just creative differences in my opinion. We had a fire pit on our terrace that was fabulous and I totally recommend it. We ordered room service and a bottle of wine and ate outside with the fire pit, even though it was 70 degrees !! I highly recommend this resort, you will feel special, pampered and the location is remote and tranquil and will force you to relax !!
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: During colder weather definitely get the patio rooms with the individual fire pits, they are...
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Melissa D wrote a review Aug 2020
Charlotte, North Carolina11 contributions8 helpful votes
My husband and I have been here many times and we keep coming back. We live the service here. It is also a rather unique resort for the southeast, being that it is on a lake. We love the restaurants, spa, poolside service, golf, etc. We will coming here in a regular basis. You will not be disappointed!
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Date of stay: August 2020Trip type: Traveled as a couple
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PRICE RANGE
$561 - $1,216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton lodge, reynolds plantation hotel greensboro, ritz carlton reynolds plantation, ritz greensboro, ritz-carlton greensboro, greensboro ritz-carlton
FORMERLY KNOWN AS
The Ritz-Carlton Lodge, Reynolds Plantation
LOCATION
United StatesGeorgiaGreensboro
NUMBER OF ROOMS
251
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Frequently Asked Questions about The Ritz-Carlton Reynolds, Lake Oconee
Which popular attractions are close to The Ritz-Carlton Reynolds, Lake Oconee?
Nearby attractions include Parkside Main 8 (3.3 miles), Who Cares Bar & No Grill (4.3 miles), and 44 Marketplace Antiques, Decor & More (4.4 miles).
What are some of the property amenities at The Ritz-Carlton Reynolds, Lake Oconee?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Reynolds, Lake Oconee?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Reynolds, Lake Oconee?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Reynolds, Lake Oconee?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Reynolds, Lake Oconee?
Conveniently located restaurants include The Silver Moon, Cafe 44, and Gaby's by the Lake.
Are there opportunities to exercise at The Ritz-Carlton Reynolds, Lake Oconee?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton Reynolds, Lake Oconee?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton Reynolds, Lake Oconee?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton Reynolds, Lake Oconee offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Reynolds, Lake Oconee?
Many travelers enjoy visiting Highgate Estate & Gardens (9.6 miles) and Old Gaol (9.6 miles).