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Portobelo Plaza de las Americas

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Traveler (39)
Room & Suite (81)
Dining (23)
Overview
  • Excellent31%
  • Very good39%
  • Average16%
  • Poor7%
  • Terrible7%
May 8, 2018
“DO NOT STAY IN THIS HOTEL”
May 8, 2018
“Disappointing ”
AMENITIES
Free Internet
Non-Smoking Rooms
Poolside Bar
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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1 - 5 of 10 reviews
Reviewed May 8, 2018 via mobile

When we arrived the hotel did not have our reservation and were very untrusting that we actually had a reservation. Once we had been checked in we were told a very long list of rules and the fines that the hotel has in place. My...More

Thank philipuk0072018
Reviewed May 8, 2018 via mobile

This hotel is in a great location and on the surface all is well. Sparklingly clean .But that is as far as it goes, merit wise. The customer service is appalling.At shortly before midnight on our first night,a man entered our room without knocking. When...More

2  Thank haloperidol
Reviewed March 28, 2018

The cleanliness of the hotel is without question its best asset. After that things don’t quite match up. It is a well equipped with a pool and gym unfortunately the pool was out of order when we stayed. Many of the rooms have no outdoor...More

1  Thank SimonP3131
Reviewed November 6, 2017

Took a long time to both check in and out. Room wasn't ready on arrival, although we were 3 hours after check-in time. Reception 24 hours was useful as we left at 12am for our flight home. Stayed 3 nights. Room (5th floor) was nice,...More

1  Thank Meremaid
Reviewed October 1, 2017 via mobile

Clean hotel. The waiters at breakfast were friendly although the people at the front desk had good days and bad days. The gym is small but it's fine for a hotel gym. Kind of expensive for what it is but I think it's like that...More

1  Thank Loaf S
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About
Amenities
Top amenities
Free Internet
Price range
$135 - $337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Centrally Located Hotel in San Andres
#2 Business Hotel in San Andres
#13 Mid-range Hotel in San Andres
#12 Budget Hotel in San Andres
#21 Quaint Hotel in San Andres
Room types
Non-Smoking Rooms
Number of rooms
146
Reservation Options
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Orbitz, Travelocity and Priceline so you can book your Portobelo Plaza de las Americas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Location
Colombia > San Andres and Providencia Department > San Andres Island > San Andres
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Traveler (39)
Room & Suite (81)
Dining (23)
Pool & Beach (21)
Amenities (25)
Questions & Answers
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Room Tips
"If I was ever staying there again, I would ask them if they had any rooms with windows an then book that one."
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