We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Decameron Isleno

Save
Share
Traveler (2509)
Pool & Beach (594)
Room & Suite (349)
Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible4%
Travelers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
3 Star accommodation
All hotel details
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Reviews (2,192)
Filter reviews
123 results
Traveler rating
40
37
22
12
12
Traveler type
Time of year
LanguageEnglish
More languages
40
37
22
12
12
Show reviews that mention
All reviewsall inclusive hotelbest hotel on the islandocean frontminute ridereggae musicgreat place to gonew toweramazing poolminutes from the airportinternational fooddoing nothingrooms are comfortablebeautiful islandrocky caypublic beachpunta canaspecialty restaurants
FilterEnglish
Updating list...
1 - 5 of 123 reviews
Reviewed 5 days ago via mobile

First time I was there, was when the hotel first open. The quality of the service and the food were amaizing. Three years after that I went back again, the change is really notorioys. The service was really poor, not to mention rude and this...More

Thank franzschubert2016
Reviewed 2 weeks ago via mobile

Located two minutes from the airport, the hotel has a good position within the Island. Check in was very slow. Rooms were ok but if you are a family of four it may be a squeeze. Most staff are great but processes are very outdated....More

Thank Dale T
Response from gerenteisleno, Gerente at Decameron IslenoResponded 2 weeks ago

We thank you for your comments, we value every observation shared by our customers, mainly about our food, rooms, bars and general services. The main reason to improve, it is to achieve our clients expectations, and sharing these words with us, it challenge us to...More

Reviewed 3 weeks ago via mobile

Im currently at Decameron Isleño. Totally disappointed. It is impossible to book a dinner at the restaurant: you need to be at 7am at the front desk to get an appointment in order to have a second round at Reception between 8am and 11am to...More

1  Thank podchibiakin
Response from gerenteisleno, Gerente at Decameron IslenoResponded 3 weeks ago

good moorningh please comunicatte whit hour head of attention at ext. 8007, that we will gladly assist you.

Reviewed August 12, 2018

I spend holidays with my family at Decameron Isleño Hotel. The location is great (walking distance to the airport... 10 minutes) and a beautiful beach. The view from my room was beautiful. But they have to improve the staff attitude and food quality. I paid...More

1  Thank Ricardo M
Response from gerenteisleno, Gerente at Decameron IslenoResponded August 13, 2018

Dear mr. Richard thank you very much for your comments we are working with our staff to improve the attitude and improve our quality of service. it will be pleasure to be able to serve you on your next vacation.

Reviewed July 9, 2018

My partner and i arrived in this pristine and beautiful island in June 18. After a 2 minute ride from the airport we unpacked our luggage and hit reception greeted with the sound of lght reggae music which set the tone for what we were...More

Thank Graham H
Response from gerenteisleno, Gerente at Decameron IslenoResponded July 10, 2018

thank you for your comments we are glad you ejoyed our services. regarding the delivery our romms to improve our services.

View more reviews
About
Description
Located only a few steps from the airport and opposite the most beautiful beach in San Andres – Spratt Bight – the Decameron Isleno ensures an authentic experience in this paradisiac Colombian island. A favorite spot ...More for tourists to enjoy the sun and the transparency of its multicolored waters. The resort has been awarded with the “Certificate of Excellence” by the specialized travel and tourism site TripAdvisor, thanks to its new ‘All-Inclusive’ service, as well as for its design and privileged location. It is only 5 minutes from the airport and surrounded by the most important commercial, tourism and hotel area of San Andres, the North End. From there you will be able to interact with the locals of this picturesque island, a centuries old melange of English puritan immigrants, Dutch settlers, Spaniards, slaves, pirates and Arabs that arrived in 1953 when this island was declared a free port. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Free Internet
Pool
Free Parking
Bar/Lounge
Restaurant
Breakfast included
Fitness Center with Gym / Workout Room
Adult pool
Air Conditioning
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Wheelchair access
Room Service
Spa
Free High Speed Internet (WiFi)
Hotel Style
Top resorts Hotels
,
On the Beach
Room types
Suites, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Top resorts Hotels
,
On the Beach
Room types
Suites, Family Rooms, Accessible rooms
Number of rooms
250
Price range
$280 - $641 (Based on Average Rates for a Standard Room)
Location
Colombia > San Andres and Providencia Department > San Andres Island > San Andres
Hotel class
Hotel Style
Top resorts Hotels
,
On the Beach
Room types
Suites, Family Rooms, Accessible rooms
Number of rooms
250
Price range
$280 - $641 (Based on Average Rates for a Standard Room)
Location
Colombia > San Andres and Providencia Department > San Andres Island > San Andres
Photos
Traveler (2,509)
Pool & Beach (594)
Room & Suite (349)
Dining (188)
Family and Play Areas (110)
Amenities (31)
Business Center & Event Rooms (5)
Nearby
Nearby HotelsSee all 45 hotels in San Andres Island
Portobelo Convention Center
227 reviews
.11 miles away
Hotel Blue Tone
704 reviews
.14 miles away
Portobelo Beach
117 reviews
.17 miles away
Hotel Bahia Sardina
779 reviews
.19 miles away
Nearby RestaurantsSee all 100 restaurants in San Andres Island
Restaurante Capitan Mandy
794 reviews
.33 miles away
Juan Valdez #2 Avenida Colon San Andres Isla
342 reviews
.16 miles away
The Islander
414 reviews
.13 miles away
Sea Watch Cafe
184 reviews
.41 miles away
Nearby AttractionsSee all 67 attractions in San Andres Island
Playa de Spratt Bight
695 reviews
.13 miles away
Rocky Cay
1,971 reviews
.42 miles away
Mare
58 reviews
.60 miles away
Sirius Dive Center
75 reviews
.43 miles away
Questions & Answers
Ask a question
Lindsay B
August 20, 2018|
AnswerShow all 3 answers
Response from Graham H | Reviewed this property |
Yes there are and they are free :)
1
Vote
Lafrenchlady
December 29, 2017|
AnswerShow all 3 answers
Response from Oscar M | Reviewed this property |
Yes BUT it is almost impossible to make a reservation. You need to go around 7 am and stand in a queue for about 1 hour, only to hear that no booking for diner is available.
0
Votes
Gena K
August 7, 2017|
AnswerShow all 3 answers
Response from dofekus | Reviewed this property |
We used the services. It was i think 170k cop for a massage of 45min. It wasnt a great one, was average. It is also done outdoors no option for indoor. Given hot hot and humid it is yiu just must like it!!
0
Votes
Room Tips
"Stay at another hotel!"
Read review
"Rooms with pool and beach pools are really nice (specially in the 2nd floor)"
Read review
"You have to insist if you want things to be done, somtimes!!!! Enjoy the Hotel it Worth it !!!!!"
Read review
"We enjoyed Building 7"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing